Artisan Tile Company Reviews 

402
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love these tiles. Very easy website to negotiate. Easy ordering system. Paid extra for quicker delivery and they arrived within that time. The delivery man was not able to put tiles inside my porch, p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish a very positive experience Ordering was easy great website I wanted to change delivery date easily done no fuss Tiles arrive they are excellent quality and pricing is ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tiles arrived on time, well packed and all in tact and they look and feel really good quality. Called customer support to ask technical question about sealing for ease of cleaning as the finish was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Had a okay experience with artisan tiles. Easy ordering and delivery was on time. However, as they recommend on the site, please don’t order without getting a sample first. I had no idea they used AI... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tegelwinkel

Geschreven door het bedrijf

At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

402 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(402)

177 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Just received the tiles this morning…

Just received the tiles this morning still to unpack in October for the tiler and can update my review then but so far so good Thankyou

10 september 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Craig,

Thank you for your review. It’s great to hear everything has gone smoothly with your order so far.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Victorian porch tiles

Great tiles they look great now that they’re fitted. Thankyou for your prompt and professional help

10 september 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Paul,

Thank you for taking the time to leave us a review. We’re pleased to hear you’re happy with the finished result and that our team could help throughout your order.

We hope you enjoy your new tiles for many years to come.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Tiles for table top

Very quick service to order and arrange delivery.

7 september 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for taking the time to leave us a review. We’re pleased to hear you were happy with the service and that everything went smoothly with your order and delivery.

We hope the tiles look fantastic on your table top.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Well wrapped

Had already ordered a sample, so knew what I should be getting. Apprehensive about getting 30cm pencil tiles safely delivered. Order arrived, time as advised, in a somewhat beaten up box, but adequate bubble wrap had done it's job. Tiles match sample and now ready for fixing in place.

7 september 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Chris,

Thank you for taking the time to leave us a review. It’s great to hear your order arrived safely and that the tiles matched the sample you had previously received.

We hope you’re pleased with the finished result once they’re installed.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Great service and tiles

Even though a tile arrived damaged after a very quick phonecall a replacement was sent out within the week. Tiles look beautiful and the replacement was packaged extremely well. Can't wait to use them

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Danielle,

Thank you for your review. We're sorry one of your tiles arrived damaged, but we're glad our team was able to get a replacement sorted quickly and that it reached you safely.

It's wonderful to hear you love the tiles, and we hope they look even better once they're installed!

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Highly Recommened

What a lovely company to deal with. Service is next to non and the product is fabulous.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for your wonderful review. We're delighted to hear you had such a positive experience with our team and are equally pleased with your tiles. Your recommendation means a lot to us.

Many thanks,
Artisan Tile Company

Beoordeeld met 3 van de 5 sterren

Bad delivery

Everything to do with finding the perfect tiles and purchasing was great. However when they were delivered I put a note for the delivery driver ' if no one in please can they be left through the side gate', they were left on the front doorstep in full view and there was someone in. On the delivery website it said left in garage. Luckily they were still there when I went to the door later that day.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Gail,

Thank you for taking the time to leave your feedback. We're pleased to hear you had a positive experience finding and purchasing your tiles, although we're sorry you weren't happy with the delivery.

We've checked the order and unfortunately there were no delivery notes attached to it, which is how any specific delivery instructions are passed on to the courier. As outlined in our delivery terms and conditions, when we use an external delivery partner, their drivers must also follow their own company policies regarding where they are permitted to leave goods on a customer's property.

For this reason, we recommend that someone is available at the property on the scheduled delivery day wherever possible, as this is the best way to ensure the order is received safely.

We're glad to hear your tiles themselves were just what you were looking for, and we hope everything goes smoothly with your project.

Many thanks,
Artisan Tile Company

Beoordeeld met 4 van de 5 sterren

offering is excellent, shipping costs not so great

offering is excellent, Shipping is not really related to the size/weight of the order, and seems quite expensive compared to other orders for tiles made in the last 3 months. whilst the tiles are well wrapped, and good quality - paying nearly the same for shipping as I did for the tiles felt like a way for you to make more profit - especially as a quote I got for the weight of tiles was 50% of the price from DPD

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Vicki,

Thank you for taking the time to leave your feedback. We're pleased to hear you were happy with the quality of the tiles and our product range.

We understand your concerns regarding the delivery charge and would like to reassure you that we do not make any profit at all on our deliveries. As we hold accounts with our delivery companies, we are charged standard rates based on the delivery service required. When our website calculates the shipping cost at checkout, it pulls directly from our shipping cost and passes that charge on exactly, without adding any additional margin.

We appreciate that an individual courier quote may differ from the rate shown on our website, but we can assure you that delivery charges are not used as a way for us to make additional profit.

Thank you again for your feedback and for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Excellent

Lovely tiles delivered exactly as promised. Excellent service.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Scott,

Thank you for your review. We're delighted to hear you're pleased with your tiles and that everything arrived exactly as expected. It's great to know you were happy with the service you received too.

We really appreciate your feedback and thank you for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Excellent choice of products

Excellent choice of products, with a price range to suit anyone. Online photos and description accurate. Fast delivery service, with courier updates. Really pleased with our tiles. Highly recommend this company.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for your review. We're delighted to hear you enjoyed the variety of our range and found the website photos and descriptions helpful when choosing your tiles. It's also great to know your order arrived quickly and that you were kept updated throughout the delivery process.

We're so pleased you're happy with your final choice, and we really appreciate your recommendation.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Great company great selection super…

Great company great selection super helpful so pleased with my tiles

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Lee,

Thank you for your fantastic review. We're delighted to hear you enjoyed browsing our range and found our team helpful throughout. It's wonderful to know you're so pleased with your tiles. We really appreciate your kind feedback and thank you for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

GOOD PACKAGING

Polite , efficient and delivered on time with excellent protective packaging.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi David,

Thank you for your review. We're delighted to hear everything was handled efficiently and that your order arrived on time. It's also great to know the protective packaging kept your tiles safe throughout their journey.

We really appreciate your feedback and thank you for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Fast delivery and excellent quality…

Fast delivery and excellent quality tiles. Every one was perfect and wrapped up so no breakages.

22 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Angela,

Thank you for your review. We're delighted to hear you're so pleased with the quality of your tiles and that your order arrived quickly and securely packaged, with everything in perfect condition. We really appreciate your feedback and thank you for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Excellent service from Artisan Tile Company

Excellent service from Artisan Tile Company. My order was delivered on time. I had a slight issue with it but this was resolved very quickly and efficiently at no cost to myself. All on the wall now and looking very good

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Felicity,

Thank you for your wonderful 5-star review. We're delighted to hear your order arrived on time and that our team was able to resolve the issue quickly for you. It's great to know the tiles are now installed and looking fantastic on the wall.

We really appreciate your feedback and thank you for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

What a great tile!

Easy to do business with. Website simple and helpful, comms throughout great and delivered when agreed. Tiles great. Highly recommended.

13 augustus 2026
Review zonder uitnodiging
Logo Artisan Tile Company

Antwoord van Artisan Tile Company

Hi Nigel,

Thank you for your review. We're delighted to hear you found the website easy to use and that you were kept well informed throughout your order. It's great to know everything arrived as planned that you're pleased with your tiles. We really appreciate your recommendation.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Great service

Tiles were delivered ahead of quoted time. Packaging was superb - all tiles arrived with no damage.
The tiles themselves are beautiful and are just as described on the website.

14 augustus 2026
Review zonder uitnodiging
Logo Artisan Tile Company

Antwoord van Artisan Tile Company

Hi,

Thank you for your review. We're delighted to hear your tiles arrived ahead of schedule and were carefully packaged. It's wonderful to know you're so pleased with the tiles themselves and that they were just as you expected.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Highly recommended

Order arrived on time and in excellent order well wrapped to protect them and fragile stickers on it. Great stuff really pleased with the tiles just have to install them.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for your fantastic review. We're delighted to hear your order arrived on time, securely packaged and in perfect condition. It's great to know you're so pleased with your tiles, and we hope everything goes smoothly with the installation.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

The Artisan Tile Company website is…

The Artisan Tile Company website is well presented. The photography is very good on the whole with close ups of tiles and different views of finished tiling in situ. The ranges are extensive and filtering options by colour, gloss, matt, room etc made it easier to find a good selection of sample tiles to help me decide - all very carefully packed for delivery. Love the artisan wall tiles I chose for my kitchen but made me wish I'd chosen floor tiles before ordering and laying laminate !

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Patricia,

Thank you for your wonderful review. We're delighted to hear you found the website easy to browse and that the photography and sample service helped you find the right tiles for your kitchen. It's lovely to know you're so pleased with your final choice!

We really appreciate your thoughtful feedback and thank you for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Artisan tiles are always unique

Artisan tiles are always unique - it's the company to go to if you're looking for a bold, chic, quirky look!

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Stuart,

Thank you for your fantastic review. We're delighted to hear our range continues to stand out for you. We love offering tiles with plenty of character and personality, so it's wonderful to know you've found Artisan Tile Company a go-to for something a little different. We really appreciate your support.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Great products, great design, great quality

Great products, great design and quality. Easy to arrange preferred delivery which arrived at the stated time. Delivery driver was very helpful. Would buy from again

1 augustus 2026
Review zonder uitnodiging
Logo Artisan Tile Company

Antwoord van Artisan Tile Company

Hi Ben,

Thank you for your review. We're delighted to hear you're pleased with the design and quality of your tiles, and that arranging your preferred delivery date was straightforward. It's also great to know everything arrived as scheduled and that the driver was so helpful. We really appreciate your recommendation.

Many thanks,
Artisan Tile Company

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