Artisan Tile Company Reviews 

402
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love these tiles. Very easy website to negotiate. Easy ordering system. Paid extra for quicker delivery and they arrived within that time. The delivery man was not able to put tiles inside my porch, p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish a very positive experience Ordering was easy great website I wanted to change delivery date easily done no fuss Tiles arrive they are excellent quality and pricing is ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tiles arrived on time, well packed and all in tact and they look and feel really good quality. Called customer support to ask technical question about sealing for ease of cleaning as the finish was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Had a okay experience with artisan tiles. Easy ordering and delivery was on time. However, as they recommend on the site, please don’t order without getting a sample first. I had no idea they used AI... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tegelwinkel

Geschreven door het bedrijf

At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

402 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(402)

177 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Services have been great

Services have been great, will definitely use again. Tiles were immaculately packaged

6 augustus 2026
Review zonder uitnodiging
Logo Artisan Tile Company

Antwoord van Artisan Tile Company

Hi Tony,

Thank you for your review. We're delighted to hear you were pleased with the service you received and that your tiles arrived so carefully packaged. It's great to know you'd choose us again, and we really appreciate your support.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Perfect tiles

Perfect. Easy to purchase from a great company. Choice of tiles are amazing so I found exactly what I was looking for. Good communication too from them. Hopefully I will be buying again in the near future.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Lynda,

Thank you for your review. We're delighted to hear you enjoyed browsing our range and found exactly the right tiles for your project. It's also great to know you found the ordering process straightforward and were kept well informed throughout. We really appreciate your support and look forward to welcoming you back for your next project.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Fantastic service staff super helpful…

Fantastic service staff super helpful tiles were perfect super prompt service and great communication with the staff very satisfied customer 😀

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Malcolm,

Thank you for your fantastic review. We're delighted to hear you were so pleased with both your tiles and the service you received. It's great to know our team was helpful, your order arrived promptly, and that you felt well informed throughout the process. We really appreciate your kind feedback and are so pleased you had such a positive experience.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Artisan Tile Company were a pleasure to…

Artisan Tile Company were a pleasure to deal with, great communication, prompt delivery of samples and tiles I ordered. They honoured a 10% discount past the date it covered as I was not ready to order. I ordered the Fanstasia Rose Onyx tiles which are absolutely stunning and great quality. I couldn’t be more pleased with the service and tiles. Thank you.

20 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Michelle,

Thank you for your review. We're delighted to hear you had such a positive experience with our team, from ordering your samples through to receiving your tiles.

It's fantastic to know you're so happy with your tiles and their quality. Thank you for your kind words and for choosing Artisan Tile Company—we really appreciate your support.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

This is my second order from Artisan Tiles.

This is my second order from Artisan tiles.
Tiles arrived quickly and in good order. The colours were true to photos and look fab in my kitchen and bathroom. Would definitely return if I need more tiles for my renovation
Many thanks

20 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Sylvia,

Thank you for your wonderful 5-star review and for choosing Artisan Tile Company again. We're delighted to hear your tiles arrived quickly and in perfect condition, and that the colours matched your expectations. It's fantastic to know they're looking great in both your kitchen and bathroom. We really appreciate your continued support and look forward to helping with your renovation.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Ordered tiles for our bathroom…

Ordered tiles for our bathroom renovation. Quick delivery amd great packaging. Delivery driver was polite and helped bring them to the door even though it wasnt expected. A few were not really usable ( natural marble tiles were slightly damaged) , but the team quickly replied to my email and sent out replacements on proof of photos. Very professional and can not wait to show the finished project .

23 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for taking the time to leave us such a lovely review. We're delighted to hear your order arrived quickly and was well packaged, and it's great to know the delivery driver was so helpful.

Although it's unfortunate that a few of the tiles arrived damaged, we're pleased our team was able to arrange replacements promptly. We hope the rest of your bathroom renovation goes smoothly, and we can't wait for you to see the finished result.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Excellent

Really pleased with our tiles, great quality, delivered on time and helpful advice received from the support team. All ready for plastering and installation of sanitaryware now.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Katherine,

Thank you for your lovely review. We're delighted to hear you're so pleased with the quality of your tiles and that your order arrived on time. It's also great to know our support team was able to provide helpful advice throughout your project. We hope the installation goes smoothly and that you enjoy your finished space.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Beautiful tiles

So many beautiful tiles so I took a while to choose. Ordered several sample tiles - delivered quickly and wrapped so carefully that there was little chance of breakage. Made my choice and made an order of 3 different tiles - great price, quick delivery, again packaged so well. I now have 3 rooms in my home that make me smile when I walk in

15 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for taking the time to leave such a lovely review. We're delighted to hear that our sample service helped you choose the perfect tiles for your home and that both your samples and full order arrived quickly and were carefully packaged. It's wonderful to know you've created rooms that make you smile — that's exactly what we hope our tiles can do. Thank you for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Love love love this company!

Wonderful tiles as always. I love love love this company!

16 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Julie,

Thank you for your lovely review. We're so pleased to hear you've had another great experience with us and that you're delighted with your tiles. Your continued support really means a lot to the team, and we look forward to helping you with more projects in the future.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Beautiful tiles

Beautiful tiles. Very carefully packed and an excellent sample service.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Sheila,

Thank you for your lovely review. We're delighted to hear you're pleased with your tiles and that our sample service helped you choose. It's also great to know your order arrived carefully packaged. We really appreciate your feedback and hope you enjoy your new tiles.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Amazing tiles delivered when expected

17 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Nicki,

Thank you for taking the time to leave us a review. We're delighted to hear you're pleased with your new tiles and that your order arrived when expected. We hope you enjoy your new space, and thank you for choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Beautiful quality tiles

Beautiful quality tiles.
Speedy, efficient delivery.
The tiles had been extremely carefully packaged.
Thank you so much!

18 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Sian,

Thank you for your kind review. We're delighted to hear you're so pleased with the quality of your tiles and that your order arrived quickly and was carefully packaged.

Many thanks,
Artisan Tile Company

Beoordeeld met 4 van de 5 sterren

Gorgeous tiles and seem good quality

Gorgeous tiles and seem good quality. I got a lot of compliments from visitors. Reason for 4 stars is because customer service MIA despite several chasers on my enquiry on estimates.

12 juni 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for taking the time to leave us a review. We're delighted to hear you're pleased with your tiles and that they've received so many compliments.

We're sorry to hear your experience with our customer service didn't meet your expectations, as this isn't the level of service we aim to provide. Based on the details available within your review, we've been unable to identify an associated order or enquiry, so unfortunately we're unable to investigate what may have happened on this occasion. Nevertheless, we've noted your feedback internally as we continually review our processes to ensure we provide the high standard of service our customers expect.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

An excellent interactive website with a…

An excellent interactive website with a huge range of fancy pattern mostly Spanish tiles. The showroom is well worth the trip to Doncaster. The range beats the mass market which appeals to people looking for something a bit special. The opening hours of the Doncaster location needs more prominence. Phone contact and phone number could be higher profile, they would have many more leads. All in all, 5 stars from me

13 juli 2026
Review zonder uitnodiging
Logo Artisan Tile Company

Antwoord van Artisan Tile Company

Hi,

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear you enjoyed exploring our range.

It’s wonderful to know our collection stood out and helped offer something a little different.

Thank you again for your recommendation and support.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Beautiful tiles

Prompt delivery on the day they said they would deliver. Tiles are now on a new porch floor and look amazing. Received lots of comments on how lovely they look. The grout colour suggested works perfectly. If you are looking for something a little bit different from the usual tile retailers, this is the place to go.

6 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Julia,

Thank you for your wonderful review. We’re delighted to hear your tiles arrived as promised and that they’ve transformed your new porch floor.

It’s especially lovely to know you’ve received so many compliments and that the recommended grout colour was the perfect finishing touch. We’re so pleased you found something a little different within our range, and we really appreciate your recommendation.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Such Quality!

I ordered a selection of Cabana styles and they are all absolutely gorgeous. Such beautiful quality! Packaged really well and no breakages. Delivered exactly as/when promised.

9 juli 2026
Review zonder uitnodiging
Logo Artisan Tile Company

Antwoord van Artisan Tile Company

Hi,

Thank you for your wonderful review. We’re delighted to hear you loved the Cabana collection and were so pleased with the quality of the tiles.

It’s also great to know your order arrived exactly as promised, with everything safely packaged and in perfect condition. We really appreciate your kind feedback and hope you enjoy your finished project.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Gorgeous tiles

Gorgeous tiles .
Good customer service .
Prompt delivery.
Decent price .

2 juli 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Edith,

Thank you for your lovely review. We’re delighted to hear you were pleased with the tiles, the service you received and the prompt delivery.

It’s also wonderful to know you felt the tiles offered great value. We really appreciate your kind feedback and support.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Lovely tiles excellent service

Ordering was simple, excellent information on the website and good delivery. An issue with a cracked tile (not Artisan Tiles fault) was swiftly dealt with and my bathroom installation completed on time, recommended.

17 juni 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Laurence,

Thank you for your wonderful review. We’re delighted to hear you found the ordering process straightforward and the information on our website helpful.

Although it was unfortunate that one tile was damaged in transit, we’re pleased we could resolve it quickly so your bathroom installation stayed on schedule. It’s great to know you’re happy with both the tiles and the service you received.

Thank you again for your recommendation and support.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Fantastic customer service ordered…

Fantastic customer service ordered extra tiles and was sent an extra one as they were end of line stock, really helpful lady who sorted out our delivery issues, would definitely recommend this company, the tiles are beautiful x

20 juni 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Clare,

Thank you for your wonderful review. We’re delighted to hear you were pleased with the support you received and that we could help resolve your delivery issue quickly.

We’re also pleased we were able to provide an extra tile from the remaining end-of-line stock to help with your project. We’ll be sure to pass your kind comments on to the team.

Thank you for your recommendation, and we’re so pleased you love the tiles.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Lovely tiles...slightly brighter than…

Lovely tiles...slightly brighter than the picture (sage colour) perfect size ...lovely company to deal with 😃

8 juni 2026
Review zonder uitnodiging
Logo Artisan Tile Company

Antwoord van Artisan Tile Company

Hi,

Thank you for your lovely review. We’re delighted to hear you’re happy with the tiles and that the size was just right for your project.

Tile colours can sometimes appear slightly different depending on lighting conditions and screen settings, but it’s wonderful to hear the sage shade worked well for you.

Thank you also for your kind comments about the team. We really appreciate your support.

Many thanks,
Artisan Tile Company

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