Artisan Tile Company Reviews 

404
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TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love these tiles. Very easy website to negotiate. Easy ordering system. Paid extra for quicker delivery and they arrived within that time. The delivery man was not able to put tiles inside my porch, p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish a very positive experience Ordering was easy great website I wanted to change delivery date easily done no fuss Tiles arrive they are excellent quality and pricing is ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tiles arrived on time, well packed and all in tact and they look and feel really good quality. Called customer support to ask technical question about sealing for ease of cleaning as the finish was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great selection of tiles for our porch. Dispatched promptly snd arrived in excellent condition. We’re very pleased with the tiles and grout which we bought from Artisan Tile Company.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tegelwinkel

Geschreven door het bedrijf

At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

404 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(404)

178 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

An impressive company

A great company offering a quality product at a competitive price, they even do a courtesy call before delivery to ask if there are any related products you might have forgotten.
I would totally recommend this company

29 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Kevin,

Thank you for your great review — we really appreciate your kind words.

We’re pleased to hear you were happy with both the tiles and the service. Our courtesy call is there to make sure you have everything you need for your project and to double check the delivery details, so it’s great to know that was helpful.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Absolutely gorgeous tiles

Absolutely gorgeous tiles. Been waiting for them to come back into stock for an age. They are the only supplier in the UK of Barcelona hexagon tiles. The selection is second to none. Arrived on time and well packaged. Could not be happier. Thanks to these guys I did not have to pay £300 to import the product from Italy. Will definitely use them again and recommend to friends and family

23 maart 2026
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Antwoord van Artisan Tile Company

Hi,

Thank you for your wonderful review. We’re so pleased to hear how happy you are with the tiles and that they were worth the wait.

It’s great to know the range, availability and overall experience met your expectations, and that everything arrived on time and well packaged. We’re also glad we could help you source them without the need to import.

We truly appreciate your recommendation and look forward to helping again in the future.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Great product

Great product ,great communication,quick delivery and as someone who works in the trades the tiles were easy to work with and a good finish ,happy wife who wants me to do the kitchen with them next

14 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Paul,

Thank you for your review. We’re pleased to hear you were happy with the product, communication and delivery, and it’s great to know the tiles were straightforward to work with and gave a good finish.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Good service and good quality tiles

The tiles arrived promptly, carefully packaged, and are looking beautiful. Now have been installed and our builder was very happy with the quality. They look perfect, and will buy from this company again.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for your review. We’re pleased to hear the tiles arrived promptly and were well packaged, and that they’ve now been installed successfully. It’s great to know your builder was happy with the quality and that the finished result looks just right.

We really appreciate your support and look forward to helping again in the future.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, from initial contact with the company to discuss my order to delivery. The member of staff I spoke with was professional, efficient, friendly and most helpful. The order only took 3 working days to arrive and I am very pleased with the quality and design of the tiles. I highly recommend the Artisan Tile Company.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Lynn,

Thank you for taking the time to leave such a detailed review. We’re pleased to hear the team were able to assist you from the initial enquiry through to delivery, and that everything was handled in a professional and efficient way.

It’s great to know your order arrived promptly and that you’re happy with the quality and design of the tiles. We really appreciate your recommendation.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Lovely quality tiles and great customer service

Great customer service - the sample tiles were carefully wrapped and promptly despatched. When we had chosen our tiles (Fizaan jade 20cm tiles) they also arrived promptly and carefully wrapped. We are delighted with the tiles and they look great on our kitchen wall

22 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Gill,

Thank you for your review. We’re pleased to hear the samples arrived promptly and helped you choose the right tiles, and that your full order was also delivered quickly and securely packaged.

It’s great to know you’re happy with the Fizaan Jade tiles and how they look on your kitchen wall.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Placing my order

Called for help with my order & the process was done for me. I was advised well on the questions I asked & if I needed anything to follow up.
The parcel arrived as was said & the packing was excellent.
4 tiles were broken on receiving the delivery, so I called to ask what to do. I was advised very clearly & taken through the process on the phone, while I filled in the online form.
The replacements were with me the next day.
Very good service all round. I would very much recommend this company.

19 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for taking the time to leave such a detailed review. We’re pleased to hear the team were able to assist you with your order and guide you through everything clearly, both at the point of purchase and when resolving the issue with the damaged tiles.

It’s great to know your delivery arrived as expected and that the replacements were with you promptly. We always aim to make the process as straightforward as possible, so it’s good to hear that reflected in your experience.

We really appreciate your recommendation.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Fabulous tiles and delivery service

Fabulous tiles and delivery service. Very happy and tiles look amazing thank you

12 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Jaki,

Thank you for your review. We’re pleased to hear you’re happy with both the tiles and the delivery service, and that they look great in your space.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Great tiles

We ordered a sample tile ( which we eventually changed the style of slightly) some time ago to take to the cottage we are renovating, to check it looked ok. Some time later we ordered our tiles ( we kindly got a discount code- thank you), the website directs you to other things you may need and calculates how many tiles to order. The tiles arrived on the correct day on a pallet. As directed I checked every single tile. There were two tiles that were faulty and the company are going to replace these. We haven't put them on the wall yet as we are waiting for the kitchen to be fitted.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Zena,

Thank you for taking the time to leave such a detailed review. We’re pleased to hear the sample helped you choose the right style and that the ordering process felt straightforward, including the additional recommendations on the website.

It’s great to know your delivery arrived as expected, and that the replacement tiles are being arranged for the few that were faulty. We always aim to resolve these situations quickly and fairly.

We hope the installation goes smoothly once your kitchen is fitted and that you’re happy with the finished result.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Excellent products and excellent…

Excellent products and excellent service. Just what you want in a company and for a home project.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Mrs Smith,

Thank you for your review. We’re pleased to hear you were happy with both the products and the service, and that everything met your expectations for your project.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Beautiful tiles

Beautiful tiles. Very easy to order and prompt delivery with phone contact to make sure all was well. I will post a picture when the floor has been laid.

19 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Julia,

Thank you for your review. We’re pleased to hear the ordering process was straightforward and that delivery went smoothly, including the follow-up call. It’s great to know you’re happy with the tiles.

We’d love to see a photo once the floor has been laid.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Excellent first order with Artisan Tiles Co

This was our first order with Artisan Tile Company, during the ordering process I was having difficulty, I called the company direct, the lady I spoke to not only helped but assisted with placing the order, absolutely amazing, following this delivery was very prompt, tiles were very well packed and in perfect condition, so all in all great customer service and very good quality product.
Thank you. Regards Rob..

16 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Robert,

Thank you for taking the time to leave such a detailed review. We’re pleased to hear the team were able to assist you during the ordering process and make everything straightforward. It’s also great to know your delivery arrived promptly, well packaged, and in perfect condition.

We really appreciate your feedback and are glad your first experience with us has been a positive one.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Gorgeous tiles and reasonably priced

Gorgeous tiles and reasonably priced. Really helpful
Website too

12 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Lucy,

Thank you for your review. We’re pleased to hear you’re happy with the tiles and that you found the website helpful.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Great service

Great service, quick delivery, and tiles were packaged extremely well, thank you

11 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for your review. We’re pleased to hear you were happy with the service and quick delivery, and that the tiles arrived securely packaged.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Lovely tiles just what I as expecting

Lovely tiles just what I as expecting. Great experience from start to finish. Ordered a sample on line and then ordered the tiles required via telephone all went seamlessly

9 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for your review. We’re pleased to hear the sample helped you feel confident in your choice and that the ordering process went smoothly from start to finish. It’s also great to know everything worked seamlessly.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Lovely different tiles!!

6 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Lisa,

Thank you for your review. We’re pleased to hear you’re happy with the tiles and that you found something a little different for your project.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Have bought tiles many times in the…

Have bought tiles many times in the past. This is the first time I've ever had not one broken tile!
Amazed!

4 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi James,

Thank you for your review. We’re really pleased to hear this delivery arrived with everything intact — that’s always what we aim for.

We appreciate you taking the time to share your feedback.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Absolutely beautiful tiles, expensive delivery

We have ordered the Cabana Patchwork tiles for our kitchen project in May.
They are absolutely stunning! Amazing tiles, I can't wait to see on our kitchen wall. It arrived in perfect condition.
The only downside of my order was that on top of the quiet expensive tiles the delivery cost was pretty high. So I hope I ordered enough, because I definitely do not want to pay again for the delivery, especially that we spent a couple of hundreds for the tiles.

3 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi,

Thank you for your review. We’re so pleased to hear you’re happy with the tiles and that they arrived safely — they really do make a beautiful feature once installed.

We appreciate your feedback regarding the delivery cost. Tile deliveries are priced based on the weight and the need for reinforced packaging to transport heavy, fragile goods safely. These charges reflect courier rates and are passed on directly without any additional margin.

We hope the tiles look fantastic once your kitchen project is complete and really appreciate you choosing Artisan Tile Company.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Superb customer service

Superb customer service. Highly recommended. Best for any tiling project

2 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi John,

Thank you for your kind review. We’re pleased to hear you were happy with the customer service and appreciate your recommendation.

Many thanks,
Artisan Tile Company

Beoordeeld met 5 van de 5 sterren

Arrived on time

Arrived on time, no damage, all good.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Artisan Tile Company

Hi Kate,

Thank you for your review. We’re pleased to hear your order arrived on time and in perfect condition.

Many thanks,
Artisan Tile Company

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