First and foremost, Artist Hands’ customer service is below par, and the third-party shipping insurance is practically useless. While the chair looks great aesthetically, its advertised 500-pound we... Toon meer
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Lees wat reviewers zeggen
Hello, although I have ordered and received all my chairs, 3 or 4 different times. This time I had scraped and dented pieces along with some sort of glue or sticky film around the 3 chairs I purchase... Toon meer
Always had good experience with company. Once you order a product they get it out to as fast as possible.
I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
As the leading provider of salon equipment, we specialize in manufacturing high-quality products designed specifically for hair stylists and spa professionals. With a commitment to sturdy construction and aesthetic design, our equipment meets the highest standards of functionality and seamlessly blends into any salon environment.
Contactgegevens
C/O 1175 Florence Columbus Road UNITB, New Jersey, Bordentown, Verenigde Staten
- info@artisthandbeauty.com
- artisthandbeauty.com
3,5
Gemiddeld
213 reviews
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Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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The product is defective
The product is defective. It’s bent on one of the pieces so the screw is not able to to screw all the way in.
9 juni 2026
Antwoord van Artist hand
We’re sorry again for the issue you experienced with the bent part.
A replacement has already been sent, and we hope it has resolved the problem. When you have a moment, please let us know if everything now fits and assembles properly.
If you still need any assistance, please feel free to contact us at info@artisthandbeauty.com and we’ll be happy to help.
I really love the chair but haven't…
I really love the chair but haven't used it a dozen times and haven't had it a couple weeks and having issues with the hydraulics. Have been trying to send a video but haven't been successful taking the video from my phone to my email. I tried to send it to the email from my phone. Hope you get it and this issue is resolved.
Thanks
26 mei 2026
Antwoord van Artist hand
We're sorry to hear you're having an issue with the hydraulics, especially after only a short period of use.
I've contacted you to offer a solution.
We appreciate your patience and are here to help resolve this for you.
Antwoord van Artist hand
We’re sorry to hear this. This is not the experience we want for our customers.
I have contacted you via email
We appreciate the chance to make this right for you.
Customer service has not gotten back to…
Customer service has not gotten back to me after several tries, and some of the parts on the Barber chairs do not fit
26 mei 2026
Antwoord van Artist hand
We’re sorry to hear about this experience.
Our team has already reached out to you to help resolve the issue, but we have not yet received a reply. Please contact us at info@artisthandbeauty.com with photos of the parts that do not fit, and we will review it and provide the fastest solution.
We’re committed to resolving this for you and look forward to your reply.
All was well chairs are perfect very…
All was well chairs are perfect very well made and more beautiful in person. Surprised the chairs were bigger than I thought. No issues. I ordered 4 of the #5045 in black.
26 mei 2026
Excellent Quality and fast response
6 mei 2026
For the money the chair is alright
For the money the chair is alright, but I thought the quality would be better came on time. What easy put together for the most part satisfied?
5 mei 2026
I received two chairs they were broken
I received two chairs they were broken. The pumps didn’t work and they leaked. I received only one mat the other one shows lost and I asked for a refund and never got it. I asked for replacement pumps and never got them.
5 mei 2026
Antwoord van Artist hand
We’re very sorry to hear about your experience.
Our team is already in contact with you and is actively working on the issues you reported, including the chairs, pumps, and missing mat. We understand how frustrating this is and appreciate your patience while we continue assisting you.
If there is any additional information you would like to share, please feel free to contact us at info@artisthandbeauty.com and we’ll be glad to help.
Quick and easy
5 mei 2026
Antwoord van Artist hand
We have received your feedback regarding the chair that arrived with a broken recliner.
Thank you for your message, and we’re sorry to hear that one of your chairs arrived with the recliner broken.
To help us review this properly, could you please reply with a few photos or a short video showing the issue? Please also let us know which part of the recliner is broken or not working correctly. Photo is fine as well.
Once we receive the details, we will check it right away and provide the fastest solution possible.
The chair had been used
The chair had been used. The leather was ripped off in at least one area. Why would you sell a refurbished product as new?
4 mei 2026
Antwoord van Artist hand
We’re very sorry to hear this. This is not the condition we expect any new chair to arrive in.
Please contact us at [info@artisthandbeauty.com] with a few photos showing the damage. We will review it as quickly as possible and work with you on an appropriate solution.
We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Absolutely love my chair
Absolutely love my chair. Good quality and beautiful. My clients love it as well. Looks good in my shop and comfortable!
28 april 2026
Chair came in perfect condition is a…
Chair came in perfect condition is a comfortable good chair
24 april 2026
Great looking excelent quality chairs
Everything was super smooth. The transaction, the search on the website, and their prices were competitive. The quality of the chairs is excellent; they're very sturdy and solid. They look durable. They were somewhat put together so there were just about 4 pieces to put together. The packing was also very well done. I'm very happy with my purchase.
28 april 2026
Ordering/shipping times and product quality
Ordering process and shipping times were great. I only give a 4 star due to the vanity I ordered being slightly damaged on corners (probably due to shipping) and a couple of pre drilled holes not lining up on the vanity and the barber chair. However, chair seems sturdy and functions well. I guess the test of time will be the ultimate factor though.
29 maart 2026
Fast delivery great chair !!
2 april 2026
ordering was easy
ordering was easy , fast delivery, a little disappointed in the chair I recieved. it looked much bigger in the add. but the adjustable table I got was really great.
31 maart 2026
Finally got my chairs great barber…
Finally got my chairs great barber chairs. Im happy
31 maart 2026
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