We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

First and foremost, Artist Hands’ customer service is below par, and the third-party shipping insurance is practically useless. While the chair looks great aesthetically, its advertised 500-pound we... Toon meer

Beoordeeld met 2 van de 5 sterren

Hello, although I have ordered and received all my chairs, 3 or 4 different times. This time I had scraped and dented pieces along with some sort of glue or sticky film around the 3 chairs I purchase... Toon meer

Beoordeeld met 5 van de 5 sterren

I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 w... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordering process and shipping times were great. I only give a 4 star due to the vanity I ordered being slightly damaged on corners (probably due to shipping) and a couple of pre drilled holes not lini... Toon meer

Bedrijfsgegevens

  1. Kappersbenodigdheden winkel

Geschreven door het bedrijf

As the leading provider of salon equipment, we specialize in manufacturing high-quality products designed specifically for hair stylists and spa professionals. With a commitment to sturdy construction and aesthetic design, our equipment meets the highest standards of functionality and seamlessly blends into any salon environment.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

212 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(212)

86 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren
Logo Artist hand

Antwoord van Artist hand

Thank you for your feedback. Some bed orders are shipped in multiple packages, and they may arrive separately from different warehouses or carriers.

Please contact us at info@artisthandbeauty.com
with your order number, and we will check the remaining package for you as soon as possible. We appreciate your patience and will help resolve this quickly.

Beoordeeld met 1 van de 5 sterren

Incomplete

My order had missing parts

27 februari 2026
Logo Artist hand

Antwoord van Artist hand

Hi there — sorry about that. We can fix missing parts quickly. Please email info@artisthandbeauty.com
with your order number and a photo of what’s missing, and we’ll send the replacement parts ASAP.

Beoordeeld met 5 van de 5 sterren

Blew my expectations out of the water

I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 wash station 3 mats 3 booster cushions and 1 barber pole. I received most in a very short period of time. A couple boxes took longer due to weather but customer service helped me locate and get an eta. The chairs are extremely comfortable and easy to put together. I recommend this company for your barber furniture needs

28 februari 2026
Beoordeeld met 1 van de 5 sterren
Logo Artist hand

Antwoord van Artist hand

Hi there — thanks for your question. The chair is not necessarily broken; in most cases it’s a setup/adjustment issue. Please email info@artisthandbeauty.com
with your order number and a short video of what’s happening, and we’ll troubleshoot right away and send replacement parts if needed.

Beoordeeld met 1 van de 5 sterren

They chair came in two different…

They chair came in two different deliveries an the hydraulic system is absolutely terrible im constantly trying to work on the chair

2 oktober 2025
Logo Artist hand

Antwoord van Artist hand

Hi there — sorry for the inconvenience. Because large orders often ship in multiple boxes, they can arrive in separate deliveries.

For the hydraulic issue, we can help quickly with troubleshooting and replacement parts (no need to return the chair). Please email info@artisthandbeauty.com
with your order number and a short video of the problem, and we’ll take care of it ASAP.

Beoordeeld met 1 van de 5 sterren

Well

Well, the delivery company told me that’s gonna deliver it on the sixth. They sent me a text on the fifth saying it was not there so they could not deliver it and then they turn around said it finally got there on the sixth that morning and the nearest date they could deliver it would be on the 11th so they turn around told me when I told him it would be around 10 to 11 o’clock in the morning and then they turn around when I call back they said by 5 o’clock today well it’s 5 o’clock now and still nobody has delivered that chair and nobody will answer the phone at the delivery company either. Would you please contact me and let me know what’s going on phone number 931-2227669 thank you.

30 januari 2026
Logo Artist hand

Antwoord van Artist hand

Hi,

We’re truly sorry for the frustrating delivery experience you’ve had. We completely understand how disappointing it is to receive conflicting delivery updates and then have no one answer your calls.

This is certainly not the level of service we expect from our delivery partners. We have already escalated this issue with the carrier and are actively working to get a clear update and resolve the situation as quickly as possible.

Please rest assured that we are taking this seriously. We will contact you directly to provide a delivery update and ensure your chair arrives safely.

Thank you for your patience, and again, we sincerely apologize for the inconvenience.

— Artist hand Customer Support

Beoordeeld met 4 van de 5 sterren

I have purchased many of these chairs…

I have purchased many of these chairs for our suites. They are generally very good for the price point. The bowl is comfortable, and well liked. The only improvement would be for the seat arms to be more secure and tighter. They get wobbly after extended use.

3 februari 2026
Beoordeeld met 5 van de 5 sterren

Our Artist Hand chair is amazing!

Our Artist Hand chair is amazing!! The order came earlier than expected! The delivery was spot on!!! #exceptional
We're totally satisfied after using it for three days!! Wow!! Even better than we anticipated! Highly recommended!!

28 januari 2026
Beoordeeld met 3 van de 5 sterren

Amazon

Well great till i found out I can I could have bought the same chair on Amazon for $140 less since I have prime 3day delivery.

27 januari 2026
Logo Artist hand

Antwoord van Artist hand

Hi,

Thank you for your feedback. We understand how frustrating it can feel to see a lower price elsewhere after placing an order.

Please note that pricing can vary between platforms due to differences in promotional campaigns, shipping structures, and marketplace fees. In some cases, the listed price may not include delivery costs, while other platforms bundle shipping differently.

That said, customer satisfaction is very important to us. If you’d like, please contact us directly and we’ll be happy to review your order and see what we can do to help.

We appreciate your support and the opportunity to assist you.

Beoordeeld met 2 van de 5 sterren

Honest review

First of all, it was awful putting it together… And a lot of waste of space, the top and the bottom could be more usable space instead of wasted space. Drawers should be different depth to accommodate for a salon use. Very disappointed.

26 januari 2026
Logo Artist hand

Antwoord van Artist hand

Hi,

Thank you for taking the time to share your honest feedback. We’re very sorry to hear that the assembly process and storage layout did not meet your expectations.

We understand how important functionality and efficient space design are in a salon environment. Your comments regarding the drawer depth and usable space are truly valuable, and we will share this feedback with our product development team for future improvements.

If there’s anything we can do to assist you—whether with assembly guidance or exploring possible solutions—please feel free to contact us directly. We’re here to help and appreciate the opportunity to improve.

Thank you again for your input.

Beoordeeld met 4 van de 5 sterren

More Muscles Needed!

More Muscles Needed!
We are enjoying our Massage Chair, so many features.

The delivery was a bit unexpected; more muscles was needed. My son was the only person home when the massage chair was delivered. My son signed for the chair. The Delivery Driver left the chair on a pallet in our driveway; he did not help my son to get the 150 pound chair into our house...my son found a dolly. My husband had been in the hospital at the time. If my husband was home, he would have given the Driver a tip to help assist him.

9 januari 2026

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer