I ordered what I thought were really cool toilet bowl brushes... one looked like a green apple and one looked like a cherry. So cute, this particular company had great reviews, so I purchased t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I purchased a toilet brush in the shape of a cherry. It looks great in my bathroom and I'm very happy with it. The main reason, however, this company gets 5 stars is because of their excellent custome... Toon meer
Bedrijf heeft geantwoord
We made a purchase that had unfortunately been damaged during delivery to our home in Perth, Western Australia. We sent a photo to confirm the damage and ArtZmiami assured us it would be replaced. Th... Toon meer
Bedrijf heeft geantwoord
After looking at ArtZMiami website and seeing how unique and unusual their products were I knew I was going to order something. Ordered was placed. Email received with tracking number once item was di... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to ArtZMiami! Our biggest passion is curating interesting products that will put a smile on your face and turn up the positive energy around your home. Products that will enhance the luxury level of your home, and also add artistic value to your decor. Our mission consists of two main objectives: 1. To curate and sell interesting, high quality products, that are guaranteed to meet or exceed the expectations of our customers. 2. If for what ever reason a customer is not happy, we will do everything in our power to make them happy. With a motivated team, we strive to be the creative minds that bring a smile to your face. That’s why we’re always curating the best products for you.
Contactgegevens
Verenigde Staten
- artzmiami.com
3,5
Gemiddeld
135 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My wife absolutely loved the pug…
My wife absolutely loved the pug statue! Makes for great desk artwork.
19 augustus 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! I'm so happy your wife loves her new ArtZ® Pug Nordic Painted Statue! :)
Problem solved!
Unfortunate one of the items I purchased came broken out of the package. After sending some pictures and a quick notice of this I received on a short term a new one. Therefore many thanks!!
18 augustus 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! I'm so happy you're happy! :)
Good customer service and good quality purchase
They were very responsive to my inquiry about tracking my package. Also the item I received was high quality. Great experience!
7 juni 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! I'm so happy you like your item! :)
Funky, Fun Toilet Brush!
I purchased a toilet brush in the shape of a cherry. It looks great in my bathroom and I'm very happy with it. The main reason, however, this company gets 5 stars is because of their excellent customer services. My original order arrived incomplete and was immediately replaced. I dealt with a lady called Ann, who was fantastic. Really helpful, prompt, professional and friendly. Great company with lots of fun, original items.
5 augustus 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! I'm so happy that you like your ArtZ® Nordic Cherry Toilet Brush and Holder!
I will pass one your kind words to Ann as well. She will be Very Happy! :)
Extremely Misleading and Disappointing Experience
This online store gives the impression of being a high-end, curated art boutique, with premium pricing to match. However, the reality is far from it. The products are of shockingly low quality and are shipped directly from China, despite the website's upscale branding. Customer service is virtually nonexistent—there’s a phone number listed, but no one ever answers, and it just rings endlessly. The return policy is equally frustrating and feels intentionally difficult to navigate. Overall, this store feels more like a scam than a legitimate business. Shop with extreme caution.
21 juli 2025
Antwoord van ArtZMiami
Dear Justyna Pawluk,
Thank you for your order and for sharing your feedback. I am truly sorry to hear that the products you received did not meet your expectations, and that the return process felt frustrating for you.
Our products are high quality and we have thousands of happy, repeat, customers around the world. In the rare instance that there is a problem with any of our products, we offer a 30 Day Money Back Guarantee. We ship our products directly from our warehouses which are located in the USA, Canada, France, Germany, China and Malaysia.
To clarify, you first reached out to us on July 29 regarding a return of the two items totaling $142. We provided a complimentary return shipping label the very next day, July 30. Once you shipped the items back on July 31, we processed your full refund of $142 that same day.
Throughout this process, our customer service team responded promptly to each of your emails on the same day they were received. While we met our service standards, I completely understand that the experience may not have felt smooth from your perspective, and I’m sorry for any inconvenience this caused.
We are always striving to improve our customer experience, and we greatly value feedback like yours to help us identify where we can do better. While many of our customers are very satisfied with our products and service, we recognize there are times we can make the process easier and clearer, and we are committed to doing so.
Thank you again for your comments and for giving us the opportunity to address your concerns.
Warm regards,
ArtZMiami
Todo estupendo!
Todo fenomenal! Rapido y buen servicio de atencion al cliente. Tienen cosas originales y muy bonitas
19 mei 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! :)
Jag är fullkomligt nöjd med mina 2 köp…
Jag är fullkomligt nöjd med mina 2 köp hos ArtZMiami!
Snabb leverans och så fina tavlor!
2 juli 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! :)
This a TERRIBLE company!!!
This a TERRIBLE company!!!! They have a terrible shipping department, whoever prepares the items for shipping does a really bad job. I ordered the oil/vinegar dispenser and received it the first time in 1,000 pieces as it was put in some thin bubble wrap and then tossed into a thin envelope. I told them about it, they shipped another one to me. It came in worse shape then the 1st. I complained and have heard nothing from them, no offer to replace, no money back, NOTHING! I would NEVER order anything fro this company.
10 juni 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
I am very sorry your package arrived broken two times in a row. Please send an email to customerservice@artzmiami.com with your order number or shipping address and they will refund your order right away. :)
Very Unique Products. Great 👍
After looking at ArtZMiami website and seeing how unique and unusual their products were I knew I was going to order something. Ordered was placed. Email received with tracking number once item was dispatched. Item took just over 2 weeks to arrive in the UK. Which you would expect with an international delivery. Item was as described and I love it. Very very well packaged. Thank you ArtZMiami 😊
4 juni 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! We're so happy to hear that you love the item that you purchased from us! :)
Excellence
Excellent product and excellent customer service. What else could anyone possibly want?
22 mei 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! :)
Chihuahua Sculpture
We got the chihuahua sculpture in memory of our tiny 20- year old black chihuahua who recently died. It perfectly represents her.
21 april 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you so much for your order and your wonderful review. We are truly sorry for your loss. We're happy that your Chihuahua sculpture will serve as a thoughtful memorial for your beloved dog. :)
Overall satisfied
Update from previous review. Product finally came. I didn’t realize that the shipping time was expected to be more than two weeks. Customer service took a little longer than I’d like to get back. But overall satisfied with the product. Be sure to order early though, it takes a while to get it.
5 mei 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review. We're happy to hear that you're satisfied with the product. Thank you for your feedback. We will use it to improve our service. :)
Excellent communication and customer…
Excellent communication and customer service and love my purchase. Follow up customer service exceptional - not what I was expecting from an overseas business that I found on facebook. Feels like a family business who cares. Thank you!!
6 mei 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review. I'm so happy that you like the products that you ordered from us. I will pass on your wonderful compliment to customer service. They will really really appreciate it! :)
ArtZMiami is a company that you can…
ArtZMiami is a company that you can trust, they have a great range of product and my past two orders arrived in perfect condition.
23 april 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review. I'm very happy that you like our products and that your orders arrived in good condition! :)
What a great service and product
What a great service and product. I bought the bulldog key holder and it’s exactly how it should be. I love it. It came promptly and in perfect condition. It now has pride of place on the mantle piece.
29 april 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review. I'm so happy that you love your ArtZ® Bodybuilder Bulldog Storage Bin And Tray! :)
BulldogVery happy with the item that I…
Very happy with the item that I purchased! ArtZMiami did a great job of getting it to me in a timely manner. Looking forward to doing business with them again in the future.
23 april 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review! I'm so happy that you like the Bulldog that you purchased from us! :)
International Manufacturing & Shipping
The original order a Cat Picture arrived dented, bent edges, warped. Mailed back to LA., CA. customer service. Second order arrived packaged well but international manufacturer distorted Cat Picture, phrasing on picture scrambled, Cat Picture changed and darker background, Font different thickness. Returning to customer service for management review! I will give 5 Stars to customer service for their continual support trying to solve the problem, and refund of money.
19 februari 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Hi Barry, I'm very sorry that this order did not work out.
I can see that your first cat picture arrived damaged. You requested a replacement, which was sent to you, but the replacement was different than the first picture.
You then requested a refund which was processed for you as per your request.
I'm happy to hear that you give our customer service 5 Stars, and that your order was promptly refunded.
I'd like to also add that this picture is no longer being sold, and has been removed from ArtZMiami.
Starting to wonder if I have been…
Starting to wonder if I have been scammed. Placed an order 2 weeks ago and got 3 tracking numbers. But neither of the 3 tracking numbers are traceable. Only says not found….I keep getting emails about delivery updates and that I can check, however it is not possible to click those links nor see any info about any delivery status…Feels fishy so let’s see what/if customer service responds.
26 maart 2025
Review zonder uitnodiging
Antwoord van ArtZMiami
Hi Marie, thank you for your review. We looked for a Marie P and we do not have any customers with this name in the last 2 months. In your review you wrote that you ordered from us 2 weeks ago, but we could not find a customer with the name Marie P in the last 2 months.
If you sent an email to our customer service, they normally reply within 24 hours. If you didn't receive a reply, please check your spam folder.
If you'd like to communicate here, please reply with your order number so that we could look up your order.
Have a great day! :)
It was a wonderful experience
It was a wonderful experience! The gift was perfect and with a fast shipping!! I recommend this shop!!
25 december 2024
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review. I'm so happy that you had a great experience with our store! :)
Love the Cobra Decanter
Love the Cobra Decanter, looks great with some Turley or even flowers in it!!
25 december 2024
Review zonder uitnodiging
Antwoord van ArtZMiami
Thank you for your order and your wonderful review. I'm so happy that you like your ArtZ® Spitting Cobra Decanter! :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.