Prolonging the torture of getting our money back as investors - holding on to our money and no doubt they get good interest on this and the FCA do nothing to investigate. Awful company that has no eth... Toon meer
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Lees wat reviewers zeggen
Tracked back in the previous TrustPilot comments for Assetz. There's a positive comment in Nov 2022. Nothing positive since then. Someone offers as much as a 2* review, everything else since then i... Toon meer
40% reduction in my investment level, not able to withdraw money 11 months, cash withdrawal queue changed then changes again , default forecasts totally inadequate and grossly understated , managemen... Toon meer
Bedrijf heeft geantwoord
As previous one star reviews have stated Assetz Capital have really left a lot of investors in the lurch. I knew the risks of P2P as I've previously been burnt by Lendy and Crowdstacker too. But AC se... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Assetz Capital is one of the UK's leading SME property finance lenders. Since 2013 we’ve supported developers and property investors to realise their business goals through development finance, bridging and commercial mortgages (£500k–£10m). We previously operated a retail investment platform, which closed to new investment in December 2022 and is now in run-off. Across the life of that platform, total capital and interest payments to investors have exceeded the original capital invested at an aggregate portfolio level, with returns averaging approximately 7% per annum. Online reviews may reflect experiences from both our current lending services and our retail investment platform.
Contactgegevens
Assetz House, Manchester Green, 335 Styal Road, M22 5LW, Manchester, Verenigd Koninkrijk
- 0800 470 0430
- newbusiness@assetzcapital.co.uk
- assetzcapital.co.uk
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really appreciated the simple
Really appreciated the simple, straightforward approach when I called with enquiry about my account. Very knowledgeable and empathetic approach, with honest advice. A really good experience.
Great service
Great service, very quick response which quickly told me just what i needed to know. Very happy and i recommend.
Very pleasant and approachable without…
Very pleasant and approachable without losing any professionalism. Even rang me back and took me through each stage of my query till it was resolved satisfactorily.
Excellent Service
Friendly, helpful and very able to deal with my two problems. Excellent!
Help and advice from a real person. sent an e mail for help to withdraw…
I sent an e mail for help to withdraw some much
needed funds. A really helpful Lady called Wendy
phoned and help me through step by step.
It was good to speak to someone and Wendy send
I could ring for help when I need it.
Thank you
I had a very helpful chat and guidance…
I had a very helpful chat and guidance from whoever I spoke to. She was able to guide me through the various fund transfers even though I am something of a Luddite!
Many thanks
Trouble logging in to account
Phoned because I had trouble logging in to my account. Whilst on I decided to ask a number of questions about my account and the interest I was earning. I was given very comprehensive explanations and I felt informed, valued and supported. Thank you.
Was happy with help I received…
Was happy with help I received regarding my account.
Wendy was very patient wth me.
Wendy was extremely patient and…
Wendy was extremely patient and helpful, I was very confused about some of the aspects of the funding platform but she took the time and trouble to go through everything with kindness and consideration. Very impressed👍👍
Excellent service provided giving me…
Excellent service provided giving me exactly what I needed.

Antwoord van assetzcapital.co.uk
A real person!
Very helpful customer service using the Live Chat facility. The agent connected to my laptop and walked me through the actions I needed to take. Very clear and succinct, not like so many others which are obviously bots. Thank you Wendy.
Really good!
Really good!
I use manual investment, and it's really good. Assetz offers high rates, huge diversity, it's very quick to sell up, and withdrawals are more or less instant I've found. I think the reason is because they try to keep the platform slightly over-financed.
The 'downside', in my opinion is that there's just a little bit too much cash drag. It took me over a week to invest £1500.
Received excellent telephone support…
Received excellent telephone support with a clear explanation of the current investment climate on the platform as well as how to withdraw uninvested funds.

Antwoord van assetzcapital.co.uk
Dawn was very kind and explained…
Dawn was very kind and explained everything I needed to know in detail

Antwoord van assetzcapital.co.uk
Newbie appreciates human helping hand ....
I'm new to AssetzCap and found the on-line interface less than intuitive, despite super-human efforts and quite a lot of experience with other P2P sites. Thank goodness humans have not been abolished! Ben was friendly, helpful, courteous, patient, direct and, above all, effective in directing me to where I wanted to be. What more could you ask?

Antwoord van assetzcapital.co.uk
The agent was human
The agent was human and able to answer my questions

Antwoord van assetzcapital.co.uk
Straightforward and efficient assistance given
I found the agent to be helpful and clear. I was taken through the steps I'd requested with no difficulty

Antwoord van assetzcapital.co.uk
Great service
The CoBrowser facility is excellent. To move monies from un-invested funds to cash account is not that intuitive. Sent a chat message and Wendy was able to show me onscreen

Antwoord van assetzcapital.co.uk
Excellent Customer Service
I spoke to Wendy for information regarding my investment. The service she provided was exceptional. Wendy was helpful, professional and friendly. She explained clearly all my options and helped me to navigate through the appropriate screens

Antwoord van assetzcapital.co.uk
Assetz helpdesk enquiry with customer service operator Wendy
My enquiry was a bit complicated but Wendy was extremely helpfull. She called me back as promised to update me on progress and it was a pleasure speaking to her.

Antwoord van assetzcapital.co.uk
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