assetzcapital.co.uk Reviews 

1.310
TrustScore 1 uit 5

1,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Prolonging the torture of getting our money back as investors - holding on to our money and no doubt they get good interest on this and the FCA do nothing to investigate. Awful company that has no eth... Toon meer

Beoordeeld met 1 van de 5 sterren

Tracked back in the previous TrustPilot comments for Assetz. There's a positive comment in Nov 2022. Nothing positive since then. Someone offers as much as a 2* review, everything else since then i... Toon meer

Beoordeeld met 1 van de 5 sterren

40% reduction in my investment level, not able to withdraw money 11 months, cash withdrawal queue changed then changes again , default forecasts totally inadequate and grossly understated , managemen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

As previous one star reviews have stated Assetz Capital have really left a lot of investors in the lurch. I knew the risks of P2P as I've previously been burnt by Lendy and Crowdstacker too. But AC se... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Assetz Capital is one of the UK's leading SME property finance lenders. Since 2013 we’ve supported developers and property investors to realise their business goals through development finance, bridging and commercial mortgages (£500k–£10m). We previously operated a retail investment platform, which closed to new investment in December 2022 and is now in run-off. Across the life of that platform, total capital and interest payments to investors have exceeded the original capital invested at an aggregate portfolio level, with returns averaging approximately 7% per annum. Online reviews may reflect experiences from both our current lending services and our retail investment platform.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,2

Alle reviews

(1.310)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Really appreciated the simple

Really appreciated the simple, straightforward approach when I called with enquiry about my account. Very knowledgeable and empathetic approach, with honest advice. A really good experience.

31 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trouble logging in to account

Phoned because I had trouble logging in to my account. Whilst on I decided to ask a number of questions about my account and the interest I was earning. I was given very comprehensive explanations and I felt informed, valued and supported. Thank you.

16 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wendy was extremely patient and…

Wendy was extremely patient and helpful, I was very confused about some of the aspects of the funding platform but she took the time and trouble to go through everything with kindness and consideration. Very impressed👍👍

11 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service provided giving me…

Excellent service provided giving me exactly what I needed.

10 maart 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Hi David,
Thank you for taking the time to leave a review. Our Investor Team is always happy to help if you require assistance in the future.
Kind regards,
Assetz Capital

Beoordeeld met 5 van de 5 sterren

A real person!

Very helpful customer service using the Live Chat facility. The agent connected to my laptop and walked me through the actions I needed to take. Very clear and succinct, not like so many others which are obviously bots. Thank you Wendy.

10 maart 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Really good!

Really good!

I use manual investment, and it's really good. Assetz offers high rates, huge diversity, it's very quick to sell up, and withdrawals are more or less instant I've found. I think the reason is because they try to keep the platform slightly over-financed.

The 'downside', in my opinion is that there's just a little bit too much cash drag. It took me over a week to invest £1500.

8 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Received excellent telephone support…

Received excellent telephone support with a clear explanation of the current investment climate on the platform as well as how to withdraw uninvested funds.

8 maart 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Hi Philip,
Thank you for sharing your feedback. We are delighted to hear that you had a 5-Star experience at Assetz Capital.
Kind regards,
Assetz Capital

Beoordeeld met 5 van de 5 sterren

Dawn was very kind and explained…

Dawn was very kind and explained everything I needed to know in detail

7 maart 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Morning,
Thank you for sharing your feedback. We will pass on your kind feedback to Dawn.
Kind regards,
Assetz Capital

Beoordeeld met 5 van de 5 sterren

Newbie appreciates human helping hand ....

I'm new to AssetzCap and found the on-line interface less than intuitive, despite super-human efforts and quite a lot of experience with other P2P sites. Thank goodness humans have not been abolished! Ben was friendly, helpful, courteous, patient, direct and, above all, effective in directing me to where I wanted to be. What more could you ask?

4 maart 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Thank you for taking the time to leave a review. We will pass on your kind feedback to Ben. Our Investor Team is always happy to help if you require assistance in the future.
Kind regards,
Assetz Capital

Beoordeeld met 5 van de 5 sterren

The agent was human

The agent was human and able to answer my questions

4 maart 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Morning,
Thank you for sharing your feedback. We are delighted to hear that you had a 5-Star experience at Assetz Capital.
Kind regards,
Assetz Capital

Beoordeeld met 5 van de 5 sterren

Straightforward and efficient assistance given

I found the agent to be helpful and clear. I was taken through the steps I'd requested with no difficulty

3 maart 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Thank you for taking the time to leave a review. We’re glad to hear you have had a positive experience with us. Our Investor Team is always happy to help if you require assistance in the future.
Kind regards,
Assetz Capital

Beoordeeld met 5 van de 5 sterren

Great service

The CoBrowser facility is excellent. To move monies from un-invested funds to cash account is not that intuitive. Sent a chat message and Wendy was able to show me onscreen

1 maart 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Hello,
Thank you for sharing your feedback. We are delighted to hear that you had a 5-Star experience at Assetz Capital.
Kind regards,
Assetz Capital

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I spoke to Wendy for information regarding my investment. The service she provided was exceptional. Wendy was helpful, professional and friendly. She explained clearly all my options and helped me to navigate through the appropriate screens

17 februari 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Thank you for taking the time to leave a review. We’re glad to hear you have had a positive experience with us. We will pass on your kind feedback to Wendy. Our Investor Team is always happy to help if you require assistance in the future.
Kind regards,
Assetz Capital

Beoordeeld met 5 van de 5 sterren

Assetz helpdesk enquiry with customer service operator Wendy

My enquiry was a bit complicated but Wendy was extremely helpfull. She called me back as promised to update me on progress and it was a pleasure speaking to her.

3 februari 2022
Review zonder uitnodiging
Logo assetzcapital.co.uk

Antwoord van assetzcapital.co.uk

Thank you for sharing your feedback. We are glad to hear that you had a great experience with us.
Kind regards,
Assetz Capital

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer