Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Toon meer
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Lees wat reviewers zeggen
You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Toon meer
No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..... Toon meer
Bedrijf heeft geantwoord
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Contactgegevens
Atlantic Street, WA14 5BY, Altrincham, Verenigd Koninkrijk
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Uitstekend
203 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Very speedy delivery of the item I…
Very speedy delivery of the item I ordered and excellently wrapped to ensure no damage in transit.
14 juli 2026
Antwoord van Atlantic Timber
That's great to hear, David! Thanks for the feedback.
Antwoord van Atlantic Timber
Thanks for the great review, Mr Harris!
Ok to buy wood
Ok to buy wood , but not very flexible . Waited in a queue for nearly an hour when I went there in person .
19 augustus 2026
Antwoord van Atlantic Timber
Hi Dr Swinhoe, we're sorry to hear you had to wait longer than you expected to get served. Our staff are highly experienced, and customers come to us for advice as well as our products. Sometimes this can mean customers wait a little longer than we would like, but our priority is to serve customers as quickly as possible without compromising on the customer service we are known for. We hope you were happy with your timber and hope to see you in store again.
The timber cornice was of good quality…
The timber cornice was of good quality and delivered to me in good order.
Only slight grumble is cost of delivery but at the same time understandable
1 september 2026
Antwoord van Atlantic Timber
Thanks for your review Aiden. We appreciate your feedback on the cost of delivery. We try our best to keep delivery costs as low as possible for our customers but the nature of the product, such as long lengths and heavy weights, can affect the cost. We are also bound by the current increase in fuel costs. We appreciate your understanding and look forward to serving you again.
So impressed
So impressed. Good quality finished product and really well packaged. It arrived on time and the communication prior to delivery was spot on.
13 september 2026
Antwoord van Atlantic Timber
Thank you for such a great review Ioan! We look forward to serving you on your next project!
Very simple to order
Very simple to order, delivery quick and product arrived in very good condition. Would recommend.
12 september 2026
Antwoord van Atlantic Timber
Thanks James, we're pleased to hear you happy with your order!
Antwoord van Atlantic Timber
Thanks Ronald, really pleased to hear you were happy with the quality of our timber.
Quality
The price and quality of the timber was excellent, they were packed well, very nice delivery driver too
9 september 2026
Antwoord van Atlantic Timber
Hi Harry, thank you for the great feedback!
Under Delivered order
Under Delivered order. shortage as driver said it was all a mess at collection.
Chased up and never ever heard back...
Never ordered again.. no trust
10 september 2025
Antwoord van Atlantic Timber
Hi Carl, we're sorry to hear there was a problem with your order. We do everything we can to rectify issues on the rare occasions they occur, and would really appreciate the opportunity to put this right for you. We've looked into this but as your order was over two years ago we are struggling to understand what happened. If you email us at info@atlantictimber.co.uk with further information we will look into this as a priority in the hope we can come to a resolution. Thanks.
Pleasantly Surprised.
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared with competitors. A company I feel I can highly recommend based on two past orders.
10 september 2026
Antwoord van Atlantic Timber
We are pleased to hear that you have been so impressed with our service, Alun! Thank you so much for the feedback, much appreciated.
Antwoord van Atlantic Timber
Thank you for taking the time to leave us a great review, Julie!
We ordered herringbone flooring &…
We ordered herringbone flooring & worktops [ cut to size ] , both were excellent quality & delivered on time.
7 februari 2026
Antwoord van Atlantic Timber
Thank you for a great review, Mark!
Antwoord van Atlantic Timber
Thanks for the 5 star review Dave!
Purchase of Bead Moulding
The service from Atlantic Timber is excellent. I was looking for some bead moulding of a specific size to replace a decorative feature on my wood front door and sourced it online from this company. I needed to check beforehand about delivery and ordering on the website, so phoned the company's landline. On both occasions my call was answered promptly and dealt with in a very friendly manner. Furthermore, I ordered online on Friday afternoon, and received the delivery on Monday. Highly recommended.
4 september 2026
Antwoord van Atlantic Timber
What a fantastic review - Thank you so much Alison. We're so pleased we were able to help you source your beading and that you were happy with our service! We look forward to serving you again soon!
Antwoord van Atlantic Timber
Hi Kentlee1414, We're really sorry to hear that you didn't receive a response to your enquiry. We try our best to respond to every customer, but as our emails can get extremely busy, occasionally emails can get missed. We would always encourage customers to give us a call if they haven't received a response from us within 24 hours. We have passed your feedback onto the team and really hope you will give us another chance on your next project.
Great reputation being both friendly…
Great reputation being both friendly and helpful with advice on any project.
10 september 2026
Antwoord van Atlantic Timber
Thank you for such a fantastic review, Ian! It really means a lot!
Very knowledgeable friendly staff
Very knowledgeable friendly staff, coupled with a huge range of products
10 september 2026
Antwoord van Atlantic Timber
Thank you for a great review, Brian! Look forward to serving you again soon!
Top quality product at a very…
Top quality product at a very reasonable price and prompt delivery
1 september 2026
Antwoord van Atlantic Timber
Thanks Gary, so pleased to hear that you were happy with our service!
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