Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Toon meer
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Lees wat reviewers zeggen
You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Toon meer
No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..... Toon meer
Bedrijf heeft geantwoord
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Contactgegevens
Atlantic Street, WA14 5BY, Altrincham, Verenigd Koninkrijk
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Uitstekend
203 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Fantastic service and great products
1 september 2026
Antwoord van Atlantic Timber
Thanks for taking the time to leave a 5 star review, we pleased to hear that you were happy with our service.
Great customer service
Great customer service, with accurate helpful descriptions on the website. My delivery arrived a few days early and the delivery driver was super helpful unloading and leaving the order in the right place. After sales service from George was also excellent as he was able to refund me my discount as an Altrincham FC season ticket holder! Great local business!
12 juli 2026
Antwoord van Atlantic Timber
Hi Colin, thank you for such a great review. So pleased to hear you were happy with our service, from one Alty FC fan to another! Look forward to serving you again soon.
Still need to learn what customer…
Still need to learn what customer service is. Generally expensive.. expect to pay 90p for every cut. Consider the extras like VAT and cutting and quite often you're better off at the big sheds.
29 augustus 2026
Review zonder uitnodiging
Antwoord van Atlantic Timber
Hi Mark, thank you for your feedback. We review the price of our cutting service regularly to ensure that we are fairly priced and competitive within the market, and are confident that are prices are reasonable and reflect the level of service our customers receive. Thanks.
Initial error on delivered goods was…
Initial error on delivered goods was speedily resolved. Very pleasant delivery driver. Good value
1 september 2026
Antwoord van Atlantic Timber
Thanks for a great review, we are pleased to have resolved the error to your satisfaction. Look forward to serving you again soon!
Antwoord van Atlantic Timber
Thanks for the 5 star review, David!
Antwoord van Atlantic Timber
Thanks for the 5 star review, Mick! We look forward to serving you again soon!
Straightforward transaction
Straightforward transaction. Good product. Quick delivery.
18 augustus 2026
Antwoord van Atlantic Timber
Thank you for the feedback - we're pleased to hear you were happy with the product and our service!
Nice straight piece of timber
Nice straight piece of timber. Very few knots and reasonable price.
23 augustus 2026
Antwoord van Atlantic Timber
Hi Matthew, thank you for leaving us a great review!
Great service
12 juli 2026
Antwoord van Atlantic Timber
Hi Gary, Thank you for your 5 star review! We're pleased to hear you were happy with our service!
Clearly very busy when I turned up to…
Clearly very busy when I turned up to collect the door but took me the warehouse and found my order in less than 5 minutes. Amazing! Keep it up!
2 augustus 2026
Antwoord van Atlantic Timber
Thanks for the great feedback, Terry! We're really pleased to hear that even though we were busy we were able to deal with your order quickly. We look forward to serving you again soon!
I sent a email that hasn’t been… seen
I sent a email that hasn’t been responded to telling u why I’m very disappointed in the process and condition of the 2 items u sent out to me with attached photos !
2 augustus 2026
Antwoord van Atlantic Timber
Hi Michael, we completely understand why you are frustrated that your email was not responded to in a timely manner. We receive a high number of emails each day which unfortunately means that on the odd occasion they can be missed. We're really sorry this was the case for you, and that the product you received had been damaged in transit. Our team have been in touch with you and have sent you a replacement. We apologise for the inconvenience.
A good experience.
Ordering on the website as easy and straightforward. I was kept informed on the progress of my order and so I knew when the order would be delivered. I was completely satisfied with the quality and finish of the timber. A good experience.
25 juli 2026
Antwoord van Atlantic Timber
Thanks for such a great review, Raymond! We look forward to serving you again!
Antwoord van Atlantic Timber
Thank you for such a great review, Sue!
Great service and excellent delivery
Excellent communication and advice both online and over the phone.
Delivery was spot on.
Would definitely recommend you phone if you can’t do everything online.
13 juli 2026
Antwoord van Atlantic Timber
We really appreciate you taking the time to leave us an excellent review! Thank you for your custom.
Prompt professional service and items…
Prompt professional service and items arrived quickly and in great condition
19 juli 2026
Antwoord van Atlantic Timber
Thanks you for the great feedback, Shawn!
Decking
Great service , excellent timber decking wouldn’t use anyone else for timber even though I’ve moved 15 miles away from Altrincham 👍🏻
13 juli 2026
Antwoord van Atlantic Timber
Thank you for a fantastic review, Gavin! We're so pleased to hear that despite moving away from Altrincham you still shop with us - we really appreciate your custom!
Antwoord van Atlantic Timber
Thanks for taking the time to leave us a 5 star review, Rob!
Excellent product range,customer service and delivery.Highly recommend.
I used Atlantic Timber for a DIY project.The web site had a fantastic range of sizes and a very wide choice of timber products with competitive prices. The team were very helpful with my order and the delivery team to our house were superb.
Very professional ,customer friendly and I would definitely buy from again.
13 juli 2026
Antwoord van Atlantic Timber
Thank you for such a great review, Nigel! We're so pleased we helped to make your DIY project easier, and look forward to supporting you with your next project!
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