Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Toon meer
Bedrijf heeft geantwoord
No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..... Toon meer
Bedrijf heeft geantwoord
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Contactgegevens
Atlantic Street, WA14 5BY, Altrincham, Verenigd Koninkrijk
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Uitstekend
204 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Excellent product range,customer service and delivery.Highly recommend.
I used Atlantic Timber for a DIY project.The web site had a fantastic range of sizes and a very wide choice of timber products with competitive prices. The team were very helpful with my order and the delivery team to our house were superb.
Very professional ,customer friendly and I would definitely buy from again.
13 juli 2026
Antwoord van Atlantic Timber
Thank you for such a great review, Nigel! We're so pleased we helped to make your DIY project easier, and look forward to supporting you with your next project!
Good service, good product
Good service good product. The dado I ordered was out of stock for the quantity in needed but let me know and gave me a new delivery date and it arrived on time, undamaged and to the correct lengths.
13 juli 2026
Antwoord van Atlantic Timber
Hi Warren, thank you for the feedback. We try our best to give our customers exactly what they need, and we're pleased to hear we were able to do this despite not having the right quantity in stock at first. We look forward to serving you again soon!
My order was processed and delivered on…
My order was processed and delivered on time and as promised. The driver delivering the decking materials was very helpful and friendly.
13 juli 2026
Antwoord van Atlantic Timber
Hi Steve, we're so pleased to hear you are happy with our service! Thank you for taking the time to leave a review.
As a carpenter Atlantic timber were…
As a carpenter Atlantic timber were bang on the money all my questions about certain products were answered really quickly and delivery was really fast big 👍
Many thanks
Wayne at Barn Owl Carpentry 🦉
13 juli 2026
Antwoord van Atlantic Timber
Hi Wayne, thank so you a fantastic review! We're so pleased to hear you were happy with our products and service - it really means a lot. We look forward to serving you again soon!
Very poor communication service and delivery
Very poor communication, un reliable delivery , service and support , poor customer relations
13 juli 2026
Antwoord van Atlantic Timber
Hi Tony, we're sorry to hear that you were unhappy with our service on this occasion. You placed your order on a Saturday and delivery was made on the Thursday after, which is within the 7 days delivery time frame that is specified on our website. On this occasion we were dealing with yourself as the end user, and your tradesperson. Both parties had differing requirements, which we tried our best to navigate, but we're sorry that you feel our service fell short. We value your feedback, and have passed this onto the team.
Excellent quality timber
Excellent quality timber
excellent packaging
Arrived the next day via overnight delivery
1 juli 2026
Antwoord van Atlantic Timber
Thank you for your excellent review, John! We're really pleased to hear that you were happy with our service and the quality of our timber. Thanks
Antwoord van Atlantic Timber
Thanks for taking the time to leave us a great review, Julian!
Unacceptable 6 day delay in dispatch
I was delighted they had fhe timber I wanted at a fair price. On my order I put a specific request for dispatch as soon as possible as my customer was in a hurry. It wasn't despatched until 6 days later! When I contacted them after four days and no parcel to track, they told me nonchalantly that dispatch was backed up and it could be up to a week.
Then they gave nonoption apart from next day delivery which was very very expensive. But pointless if you're going to delay dispatch that long.
The timber was extremely well packaged and high quality.
27 juni 2026
Antwoord van Atlantic Timber
Hi Glenn, we're sorry to hear that we didn't get your order to you as quickly as you had hoped. While we try our best to accommodate customer requests for quicker delivery, our standard delivery terms are within 7 days from the day after your order was placed. If an order is urgent we would always encourage customers to give us a call on the day you place the order and we would do our best to prioritize delivery. Thanks for the feedback regarding the quality and price of the timber - we're pleased that you were happy with the product. Thanks.
Great products
Great products, have been returning for more. Delivery a bit pricey, but that’s postal services not the company, and even with that I only order certain things from AtlanticTimber! They also have great communication, whenever i asked questions on products, the answer came quickly.
19 mei 2026
Antwoord van Atlantic Timber
Thank you for such a great review Lotti! We're really pleased to hear you are happy with our service.
Excellent company good service to the…
Excellent company good service to the woods that I ordered was so well packaged thank you!!!!
16 juni 2026
Antwoord van Atlantic Timber
We're really pleased to hear you're happy with your order!
Antwoord van Atlantic Timber
Thanks Bill!
Great Service and Product Every Time
I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and really well packaged so just ready to go right away without any hassle. Lewis in particular was great getting the cutting list priced up. Highly recommend!
1 juni 2026
Review zonder uitnodiging
Antwoord van Atlantic Timber
Hi Pete, thank you for taking the time to share this fantastic feedback. As an independent, family run business, it really means a lot. We're so pleased to hear you were happy with our product and service. Look forward to serving you again on your next project!
Excellent service
Good value prices and excellent communication regarding my order including flexibility regarding delivery, which is most appreciated.
5 mei 2026
Antwoord van Atlantic Timber
We're really pleased to hear you are happy with our service and that we were able to make delivery easy for you. Look forward to serving you again.
Good products, timely shipping. Will use them again.
I used Atlantic several times during a project, and they never let down. Good products, timely shipping. Will use them again.
13 mei 2026
Antwoord van Atlantic Timber
Thank you for the fantastic review, John!
Antwoord van Atlantic Timber
We're really pleased you were happy with our service. Thank you for taking the time to leave us a great review.
Antwoord van Atlantic Timber
Thank you for leaving a great review!
Staff friendly and helpful
Staff friendly and helpful. Click & collect order all ready when I arrived.
26 mei 2026
Antwoord van Atlantic Timber
We're really pleased to hear you are happy with our click and collect service. Look forward to serving you again!
Antwoord van Atlantic Timber
Thanks for your review, Ian! We pride ourselves on stocking products and many other merchants don't - we hope you found what you were looking for!
Antwoord van Atlantic Timber
Thank you for a great review, Nick!
Excellent Service
Good communication and a little mix up was sorted smoothly and easily. Reasonable prices and good quality product. Properly friendly and helpful. Would definitely use again!
20 mei 2026
Antwoord van Atlantic Timber
Thank you for your great review, Lyndsay! We're pleased to hear that you are happy with our service and look forward to serving you again.
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