Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Toon meer
Bedrijf heeft geantwoord
No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..... Toon meer
Bedrijf heeft geantwoord
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Contactgegevens
Atlantic Street, WA14 5BY, Altrincham, Verenigd Koninkrijk
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Uitstekend
204 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Excellent quality architrave…
Excellent quality architrave particularly well protected with bubble wrap and delivered on time !!
20 mei 2026
Antwoord van Atlantic Timber
Thanks for the great review, Graham. We invest a lot in making sure our products have the best chance of getting to our customers in perfect condition, so it's great to hear it's paying off! Thank you for your custom.
Delivery poor and wrong order received
Delivery company used very poor said tried to deliver and didn’t even said left card and didn’t then supposedly ran out of time. Having stayed in 8am -6pm for 3 days. I phoned your depot someone was to phone back but didn’t. After all that the order was wrong. I ordered 21x21mm x2.4 m received 21x11 mm x2.4m . Messaged company saying it was time critical needed resolved no reply
Matter now resolved
12 mei 2026
Antwoord van Atlantic Timber
Hi James, please accept our apologies for the problems with your order. We're really disappointed to hear that our service fell short on this occasion. We use an external courier to deliver nationwide and most of the time they offer an exceptional service. Unfortunately, on this occasion, they failed to do so and we have raised this with them. We're also sorry you received the wrong product, which we can only put down to a genuine picking error. A member of our team has spoken to you and we are aware that you have been able to use the product, instead of requiring a replacement, so we have arranged a refund of the delivery charge and the difference in the cost of the material. Please do get in touch if you would like to discuss this further.
Excellect service
27 april 2026
Antwoord van Atlantic Timber
Thanks Paul! Really pleased to hear you are happy with your order.
Delivered on time and good quality
25 april 2026
Antwoord van Atlantic Timber
Thank you for a great review, Kenneth!
Great product and quick del also a good…
Great product and quick del also a good price, very happy customer.
20 april 2026
Antwoord van Atlantic Timber
Thank you for a fantastic review Anthony!
Great service
19 april 2026
Antwoord van Atlantic Timber
We're so pleased that you were happy with our service. Thanks for the review!
Antwoord van Atlantic Timber
Thanks for an A+ review, Sean!
Fast delivery a pleasure to do business…
Fast delivery a pleasure to do business with thanks
15 april 2026
Antwoord van Atlantic Timber
Hi David, we're really pleased you are happy with our service and we look forward to serving you again soon!
Helpful staff and good service.
20 april 2026
Antwoord van Atlantic Timber
Hi Andy, thanks for taking the time to leave a great review!
Very good wood delivery was on time…
Very good wood delivery was on time over all good service
15 april 2026
Antwoord van Atlantic Timber
Thanks for the great feedback Lee, we're pleased to hear that you are happy with our service.
good service and product
14 april 2026
Antwoord van Atlantic Timber
Hi Mr Burgess, thank you for the great review.
Antwoord van Atlantic Timber
Thanks for a great review, Michael! We're pleased you are happy with our cutting service.
Overall good, but with some damage
We ordered a fairly large collection of different wood from this company, 95% of which was fine and in good quality. The ordering process was great and delivery was prompt. The delivery driver was a bit lazy and wouldn’t call it kerb side delivery, but we managed and that isn’t really a comment about Atlantic Timber!
My reason for 4 stars is that despite 95% of the boards being in good quality, at least 5-6 of the battens had damage, two of which were quite severe meaning we couldn’t use those planks.
5 april 2026
Antwoord van Atlantic Timber
Hi Liam, thank you for your feedback. We're sorry to hear that some of the battens you received were damaged. We check all our of products for quality before they leave our warehouse so it is likely that the damage occurred during delivery. We would be happy to either send some replacement battens or refund the cost of the battens that you weren't able to use. Please email us with your details and we can sort that out for you. Thanks.
Brilliant service and product 👍
6 april 2026
Antwoord van Atlantic Timber
Hi Joe, thank you for taking the time to leave us a great review!
Brilliant service and value thanks…
Brilliant service and value thanks nothing was to much trouble 👌👌👌
1 april 2026
Antwoord van Atlantic Timber
Hi Mark, we're really pleased to hear that you were happy with our service. Thank you for your custom.
Just as ordered delivered as promised…
Just as ordered delivered as promised in great condition.
1 april 2026
Antwoord van Atlantic Timber
Thank you for your review, Phil.
Prompt service and prompt delivery
31 maart 2026
Antwoord van Atlantic Timber
Hi Mike, thank you for taking the time to leave a review. We're really happy to hear that we got your order to you in good time.
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