I Had an issue with the optic mount, going by the quality of the optic. It must’ve been a one off. I was fortunate enough to talk to Kelly, she was very friendly, responsive and took care of the issue... Toon meer
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I worked with Kelly Prince to find the part that I needed. I was able to place the order without any issues and received the order within days. Kelly was very helpful and professional. He made it a... Toon meer
I called in to get a replacement part for my quick detach scope mount yesterday. I spoke with Kelly Prince who was extemely helpful and efficient. After checking my original purchase order she determi... Toon meer
I need some help with my scope Kelly Prince walked me through my problem. Then two days later my IR 1k super max stopped working. Worked with Jackson on line and started working again for one day. I c... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
ATN corp is the US industry leader in high-performance Night Vision and Thermal Imaging optics such as Night Vision Goggles, Binoculars, Rifle Scopes, Thermal Imaging Camera
Contactgegevens
San Mateo Avenue 1341, 94080, South San Francisco, Verenigde Staten
- atncorp.com
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I ordered my trailblazer 207 monocular…
I ordered my trailblazer 207 monocular and Chaimberlain answered all of my questions and was a huge help 10/10 would recommend
Chamberlain was great to work with as…
Chamberlain was great to work with as my sales rep. This was the 6th ATN unit I’ve purchased and have been very pleased with all of them! Thrilled they continue to put out great products at reasonable prices, keep it up!
RMA request
I was connected to a service agent right away. She was extremely knowledgeable and helpful and took care of my issue in a matter of minutes. Great job!! Thanks.
I spoke to the optic specialist…
I spoke to the optic specialist Chamberlain and had all my questions answered .Helped me pick out the optic that was right for me.
Kelly Prince was exceptionally kind
Kelly Prince was exceptionally kind and professional related to questions on my ATN products. Most appreciated, William
I ordered a 5th generation ATN…
I ordered a 5th generation ATN day/night scope over the thanksgiving holiday. I got a great deal during the sale and dealt with chamberlain st jean who was very helpful.
I had a mix up with my email and shipping and chamberlain personally called me and fixed the situation. I can’t wait to try out my new scope. Thanks again to ATN and chamberlain st Jean
Exemplary customer service
Kelly Prince went above and beyond to resolve my issue 100%. I could.never have had a better experience. Exemplary customer service.
Chamberlain deserves recognition for outstanding customer service.
My LT 320 thermal scope failed and I needed a quick replacement. Chamberlain was fantastic in helping me select the best replacement scope, a Refurbished Thor 5 4-32x, 640x480 12 micron, Smart HD
Thermal Rifle Scope w/ Gen 5 Sensor and setting up shipping. He then connected me to the specialist in warranty and repair to expedite the repair of my failed thermal scope. Could not ask for a smoother process in both sales and repair. ATN has continued to provide me with this level of service for many years as their customer. Thank you Chamberlain and ATN!
User friendly
User friendly, easy to zero,extremely happy woth purchase
Very helpful and Unde
She was wonderful to and very helpful and understanding of my issues. She walked me through some steps to possibly help with the issues but was later determined that the product had to returned for repair
Prompt Service
I know it's a busy time of year, but Kelly Prince was amazing. Very friendly and a quick turnaround for my RMA.
Excellent customer service
Kelly Prince has taken great care to get my thermal scope problem resolved. Kelly and I tried to solve the scope problem over the phone, but nothing worked. Kelly promptly sent a RMA number and the scope is on it's way to ATN. I'm sure they will take care of my scope issues as well as Kelly has taken care of me.
Dealt with Chamberlain on an 5 LTF…
Dealt with Chamberlain on an 5 LTF 5x25. Made awesome deal I couldn’t resist. Will do business with ATN (Chamberlain) again!!
ATN delivers again
Chamberlin with ATN in Miami was very helpful and even called me after work hours to make sure I was happy, very pleased.
I have heard that ATNs customer support…
I have heard that ATNs customer support was good but having to call them really proved it. I spoke to Kelly Prince and she was top tier of anyone I've ever delt with on the phone. Keep it up ATN.
I purchased Thor 5 LFR factory…
I purchased Thor 5 LFR factory refurbished. Figure scratch here or there no big deal. Since I got it I have had issues, zeroing is way off, wouldn't connect to ATN 5 app, distance to target has been stuck on same number, won't prompt to upgrade firmware.
I have tried every avenue possible, read all literature, on line how to video's, even signed up for a weekly training on line that there was nobody to host. Chat on line, supposed to be called twice, phone never rang, call the service line sat on hold multiple times for 20-30 minutes with no answer. Emails with only response is received from an automated server.
This was my first big jump into the thermal world, but a useless paper weight is not what i had in mind.
Guess service after the sale is non existent Kelly, whom seems to get praise on other reviews must not be there anymore.
Kelly was kind helpful and knowledgeable!
Kelly Prince was kind helpful and knowledgeable, she showed a great interest on assisting me from the beginning of our conversation and she did take care of the problem I brought up, BTW: my X Sight 5 IR Illuminator quit working during a hunting trip and Kelly sent me a replacement one for free and next day shipping free of charges also. ATN customer service and warranty is the best you can expect,
Thank you Kelly!.
Kelly Prince was great in helping me…
Kelly Prince was great in helping me with what I needed
Kelly Prince was amazing !
Kelly Prince was amazing !! Took care of everything and gave me some tips to make sure it wasn’t something I could take care of myself. Love ATN and especially the rarity when I have a simple issue
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