AUUNIQUE LTD Reviews 

297
•
TrustScore 3 uit 5

3,1

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Beoordeeld met 1 van de 5 sterren

I have been talking to them for 6 weeks just to get an answer and a quotation. I’m essentially out of space, and things have been sitting on the desk and floor for quite some time now, so I’m slowly... Toon meer

Beoordeeld met 1 van de 5 sterren

Avoid at all costs! Same negative experience for me. Two confirmed delivery dates. Two no-shows. They don't provide details of the courier and they don't provide tracking details, so I expect the... Toon meer

Beoordeeld met 5 van de 5 sterren

I came across AU Unique via a Google search and was sceptical at first with getting a radiator cover made without in-person measurements. However from speaking with Liam I got all the confidence and i... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered two radiator covers for my parents’ hallway having already had them made for our own house a few years ago. Liam was so helpful with the measurements. My mum uses a walker and so we wanted... Toon meer

3,1

Gemiddeld

TrustScore 3 uit 5

297 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,1

Alle reviews

(297)

129 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

A great product

Although my radiator cover was delivered 2 days after the delivery date I am very pleased with the product well made and looks great in my hall way. Really glad they asked me to double check my measurements before they started manufacture as I had not taken into account the space needed for the drawers
Will purchase from them again

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impressive Products & Company

We’ve recently ordered 2 radiator covers from Au Unique. We are absolutely thrilled with them. Ordering them was straightforward with their guide. Lots of colour and design options. Communication was great via email. My parents were also so impressed they’ve ordered 2 for themselves. Packaged extremely well and delivered when stated. Wouldn’t hesitate to recommend Au Unique to anyone,

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wish I had trusted the 1-star reviews…

I wish I had trusted the 1-star reviews of this company. I've had to go through the hassle of raising a chargeback with my bank. The radiator cover I ordered was not what arrived (I ordered one with a solid oak top and the one delivered was just MDF) and I have tried countless times to get the company to collect the cover from my home and issue a refund. The entire process has been going on since February and I still have the thing in my hallway. I imagine they are now ignoring the contact from my bank. They have over £300 of mine while I'm left with a substandard item that I don't want.

25 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking!

Ordered a tv unit from them, but already had the motor for it so just needed to unit. Ordered it as a birthday present and orders it 4 months prior to the birthday.
The date is was due for delivery never turned up, couldn’t get hold of them, very poor communication. Eventually 3 months after the delivery date was promises I received the unit but the birthday had already passed
It was well made but had to still get a carpenter in to finish the unit off so I could use it and I hate the thing because of all the hassle it caused along with the price!

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Delayed delivery but happy with product

Although we had a few issues with lack of communications and a non-delivery, AU were able to resolve the issues quickly and re-scheduled delivery for the following week. The product arrived well protected, and we are very happy with it. It is well made, solid and the colour is great. Looks really good.

11 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not order!!

I ordered 2 bespoke radiator covers 6 weeks ago. I received an order number but nothing since. I have tried contacting the company but with no response and their phone number is disconnected.

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a measure and fit service for…

Ordered a measure and fit service for customised radiator cover. Initially all fine. Although the unit looked lovely, unfortunately it was made incorrectly so didn’t fit. I was informed that a replacement would be made and fitted within 2-3 weeks.
There on in it was exceptionally poor service! I continually had to chase them up as no updates were forthcoming. They never answered the phone number given on their website and e mails were either slow to reply or ignored. Eventually, over 2 months after initial order placed, a second unit arrived, only to be incorrect again!
I requested a refund which again, took chasing up before finally issued.
Although the product looked very nice, unfortunately the customer service was exceptionally poor on all counts and I would neither use or recommend.

30 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love Love Love the bookshelf radiator cover

Radiator book case

This arrived yesterday and I have to say it's beyond my expectations.
It's truly beautiful piece of furniture!
Yes it's more expensive than your high street, but you get what you pay for and this is a top quality piece of furniture.
I was kept up to date at all times, emails responded to quickly and delivery arrived on time and well packaged.
Trust me when I say, this won't be my last order 😁

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Just set up the radiator cover you supplied. Great customer service, from ordering, updating status to your friendly delivery chap. The cover looks great, exactly what we wanted, and is exceptional value. Highly recommended

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bespoke radiator cover

Ordered a bespoke radiator cover for the conservatory (standard ones all too high). Great quality (it's heavy considering it's size!) and a great finish. Highly recommend.

8 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered two radiator covers from…

I ordered two radiator covers from AUUNIQUE and they arrived 1 week later. They are everything I could have asked for and more. The service has been outstanding from ordering to receiving. I now have 5 radiator covers from this company in my house and will definitely be back for more!

12 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't trust with bespoke

Ordered two bespoke nail desks, with specific customisations. Was told everything was possible & in hand. Got delivered two 'off the shelf' desks that are completely different to what we specified & agreed. They then completely ignored by emails & phone calls to discuss this & find a solution!
Happy to remove my review if the company gets in touch to resolve our situation.

7 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy

I had quite a few emails from them just to make sure the measurements I provided were correct, which shows they really care about the product they are producing. I am very thankful they did double check everything as the cabinets look GREAT. I will definitely be ordering some more cabinets from them in the near future.

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company. 🙂Workmanship is brilliant, very professional and helpful.
Highly recommend, did an amazing job for me, beautiful wardrobes and matching set of drawers.

2 februari 2025
Review zonder uitnodiging

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