Thought I was buying from an Australian company but when asked they source there products from over seas even though the company had AU at the end of the company address said it would take 2 weeks the... Toon meer
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Lees wat reviewers zeggen
I have been impressed with Homeloft. I had a problem with a devise I had purchased from them. They could not have been more helpful. Communication was great and the item was replaced without a fuss.... Toon meer
These glass blown pitchers are absolutely stunning & their size is amazing. Postage took a little while but well worth the wait. If you’re looking for a pitcher that has thick glass, holds 2 litres ve... Toon meer
Found exactly what I needed and although shipped from overseas the updates were frequent and the item was delivered on time.The sheets are top quality and even better no plastic wrapping , delivered i... Toon meer
3,8
Goed
139 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 58% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Homeloft is professional
I received the Tupperware that I wanted. The original colour I ordered wasn't available but Homeloft emailed me to confirm that and alternative colour was acceptable. Due to these emails it did take a little longer than expected for the order to arrive but it has arrived now.
23 november 2023
Review zonder uitnodiging
Very happy
The delivery was tracked all the way. It was a delicate piece of glass sculpture and it arrived safe and sound.
24 november 2023
Review zonder uitnodiging
Absolute scam
Absolute scam, refuse to refund me. Poor communication. Avoid at all costs!!!
23 november 2023
Review zonder uitnodiging
Antwoord van HomeLoft Australia
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Product is as advertised
Product is as advertised. Speedy shipping and delivery.
22 november 2023
Review zonder uitnodiging
Good products but uncertain delivery…
Good products but uncertain delivery times and tracking didn’t work
22 november 2023
Review zonder uitnodiging
I'm happy with the product
I'm happy with the product, it's price and sellers communication.
10 november 2023
Review zonder uitnodiging
Great service
10 oktober 2023
Review zonder uitnodiging
Would of been good to know where parcel…
Would of been good to know where parcel was being posted from
Thought from aus warehouse but came from the US.
So took a lot longer than expected for delivery.
1 november 2023
Review zonder uitnodiging
goods arrived safe & sound in a timely…
goods arrived safe & sound in a timely manner
2 oktober 2023
Review zonder uitnodiging
Your customer service team gave great service team me…
Your customer service team gave me great support when my item was not received and you gave me a full refund
9 september 2023
Review zonder uitnodiging
The item was as described
The item was as described and was used to replace one that got broken, however when it arrived, the glass was broken.
23 augustus 2023
Review zonder uitnodiging
Antwoord van HomeLoft Australia
Dear Customer,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Rotation Grater
Love my Italian family made & designed rotation grater thank you.
8 november 2023
Review zonder uitnodiging
Not happy
Product was bought and then was advised that there was none in stock. Have been chasing a refund everyday but am not getting any responses or acknowledgement. I won't be buying from here again
7 september 2023
Review zonder uitnodiging
Antwoord van HomeLoft Australia
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
DO NOT BUY FROM THIS COMPANY
I wouldn't recommend anyone looking at buying any though this company as there is no customer service along with the courier company they are useless & much to be desired still waiting on my delivery over
a month still no parcel , ive emailed company & along with courier company only receive emails saying we will get back to you and nothing both from company and the courier company. Save yourself the heartache and do NOT buy from this company.
19 augustus 2023
Review zonder uitnodiging
Antwoord van HomeLoft Australia
Hi Michelle,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance
Regards,
Swapnil
Item is exactly as described and…
Item is exactly as described and arrived sooner than expected. No issues here!
9 juni 2023
Review zonder uitnodiging
Unable to buy locally
The items were as described and well packaged. Unable to purchase in Australia so I sourced them overseas. This added to the cost and delivery time.
13 maart 2023
Review zonder uitnodiging
Excellent quality
This mirror is excellent quality, not only do the suction cups actually stick but the 7X magnification is great for putting on makeup. The mirror also sits well on the inside of my cupboard door while still being able to close the door. I wish I'd found this mirror before purchasing various duds in the past.
1 juni 2023
Review zonder uitnodiging
Do not buy the Cuisine art egg boiler if you live in Australia!
The service of Homeloft was very good. They sent out another cuisine art egg boiler because the first one was faulty with no extra charge. Very good communication all through out. However the second egg boiler still did not work so I definitely do not recommend that egg boiler if you live in Australia! I purchased two plugs and it seems the electricity does not match.
3 maart 2023
Review zonder uitnodiging
The item I ordered was perfect and…
The item I ordered was perfect and arrived on time
9 maart 2023
Review zonder uitnodiging
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