Ubuy Australia Reviews 

341
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had items from overseas that weren't readily available in Aus. Ordering was easy. Parcels were fast. They kept me updated on status. Got exactly what I wanted and as it was described and pictured. Fre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

From $500 to >$1,300 once fees and shipping were added. Irredeemable waste of time. Even if you have to add exorbitant shipping costs due to imports, the fees could easily be baked into the price.... Toon meer

Beoordeeld met 4 van de 5 sterren

Only received one of the bottles. I ordered 2 and paid for 2. Such an error is disappointing. I ordered 2 so I could save on delivery costs. They have since admitted the error and apologised and are n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Product was reasonably priced and arrived quite quickly. Product itself is very effective for reflux and tastes great. Shipping was quite expensive

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

The best online shopping website in Australia. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Australia: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & Korea. Buy from Ubuy to ship from the USA, UK and China to Australia and order from abroad. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓50 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Australia


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

341 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(341)

177 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Reputable and reliable

Had items from overseas that weren't readily available in Aus. Ordering was easy. Parcels were fast. They kept me updated on status. Got exactly what I wanted and as it was described and pictured. Freight was a good price considering it was international. Would use them again if I require anything from USA.

29 september 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Riki,

Thank you for your wonderful feedback! We’re glad you found the ordering process easy, the delivery fast, and the updates helpful. It’s great to know you received exactly what you wanted at a reasonable shipping cost. We look forward to serving you again!

Best Regards,
Team Ubuy

Beoordeeld met 2 van de 5 sterren

The service was good bit not overly…

The service was good bit not overly happy with the battery. There is no indicator to let me know when the battery is charged

19 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Jill

Thank you for your feedback. At Ubuy, we strive to deliver quality products that meet expectations, and we regret that this item did not perform as intended.

Our records confirm that a brand-new unit was delivered to your address on 29 September 2026. While we take care to dispatch all items in optimal condition, we are sorry to hear about your experience.

We offer a 7-day return window for eligible products to arrange refunds or replacements. Because we did not receive a return request or communication within this timeframe, we are unfortunately unable to offer a retroactive resolution under our current policy.

We appreciate your kind words about our service and thank you for helping us improve. Please feel free to reach out to our support team if you need any further assistance.

Warm regards,
Team Ubuy Australia!

Beoordeeld met 5 van de 5 sterren

Great quality and true to size

Received updates re status of delivery. Arrived as planned

1 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Peter,

Thank you for your feedback! We’re glad you appreciated the delivery updates and that your order arrived as planned. We truly appreciate your support!

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Communication

Communication between the supplier and the buyer was excellent and i am very happy with my products

13 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Helen,

Thank you for your kind feedback! We’re glad you were happy with the communication and your products. We truly appreciate your support!

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Reliable and quick

Product was reasonably priced and arrived quite quickly. Product itself is very effective for reflux and tastes great. Shipping was quite expensive

26 september 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Jenny,

Thank you for your feedback! We’re glad you found the product effective and that it arrived quickly. We also appreciate your feedback regarding the shipping cost.

Best Regards,
Team Ubuy

Beoordeeld met 1 van de 5 sterren

From $500 to >$1,300 once fees and…

From $500 to >$1,300 once fees and shipping were added. Irredeemable waste of time.

Even if you have to add exorbitant shipping costs due to imports, the fees could easily be baked into the price. They even push you to keep shopping until you unlock 'Fast shipping', before telling you that it costs more than the goods

25 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great experience really pleased

great experience really pleased the way you track everything and I can see where it is and what's happening Other companies did not want to send it to me because it came under dangerous goods But you went through all the correct procedures and got it to me in Australia Thank you

14 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello James,

Thank you for sharing your wonderful experience! We’re glad to hear that you appreciated the tracking updates and that we were able to successfully deliver your order to Australia. It’s great to know that the overall process went smoothly for you.

We truly appreciate your trust and support.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

I wanted to buy this beautiful antique…

I wanted to buy this beautiful antique style tray and the only place I could find it was in the USA and I live in Australia. I ordered it and it came promptly and is absolutely beautiful. I am so happy!

1 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Kerrie,

Thank you for sharing your wonderful experience! We’re delighted to hear that you found the antique-style tray you were looking for and that it arrived promptly and in perfect condition. It’s great to know you’re happy with your purchase. We truly appreciate your trust in Ubuy!

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

The product is excellent

The product is excellent, the shopping was fast, and everything went well! I really recommend buy from this seller.

20 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Laura,

Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the product and had a smooth and fast shopping experience. We truly appreciate your recommendation and support.

Best Regards,
Team Ubuy

Beoordeeld met 1 van de 5 sterren

The item dose not work

The item dose not work

2 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Colin

Upon reviewing your order, we confirmed that a brand-new unit was shipped and successfully delivered to your address on Oct 02, 2026. Our team takes care to ensure products are dispatched in optimal condition, and we’re disappointed to hear this was not your experience.

To better serve our customers, we offer a 7-day return window for eligible products, during which refunds or replacements can be arranged. Unfortunately, our records show no communication or return request from your side within this period, which limits our ability to resolve the issue retroactively under our current policy.

That said, your feedback is invaluable to us. We will share your concerns with the supplier to help improve future products and service standards.

Warm regards,
Team Ubuy!

Beoordeeld met 4 van de 5 sterren

Only received one of the bottles

Only received one of the bottles. I ordered 2 and paid for 2. Such an error is disappointing. I ordered 2 so I could save on delivery costs. They have since admitted the error and apologised and are now fulfilling the order. Resolution was speedy and appreciated.

14 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Frank

We sincerely apologize for the frustration caused by receiving only one bottle.

Following our investigation, we confirmed that our supplier mistakenly dispatched only 1 unit instead of the 2 quantity. To make this right, our Senior Reputation Executive has sent an email to your registered email address offering two options: we can either ship the missing bottle to you immediately or process a refund for it.

Please check your email inbox and reply to that message with your preference so we can finalize this for you right away.

Warm regards,
Team Ubuy!

Beoordeeld met 5 van de 5 sterren

Outstanding seemless service.

16 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Andrew,

Thank you, Andrew, for your kind words! We’re delighted to hear you had an outstanding and seamless experience with Ubuy. We truly appreciate your support and look forward to serving you again.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Amaizing

Amaizing. Came on time and not issues 😊

15 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hi Nicole,

Thank you for your lovely feedback! We're happy to hear that your order arrived on time and everything went smoothly. We truly appreciate your support and look forward to serving you again!

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Highly recommended ordering from here

My first time ordering from here I would highly recommend ordering from Ubuy delivery on time and keep you updated on where your parcel is

9 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Ingrid,

Thank you for your recommendation! We're delighted to hear that your first shopping experience with Ubuy was a positive one. We're glad you received timely delivery and appreciated our parcel tracking updates. We look forward to serving you again!

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Ralph Lauren Polo EDP

Was iffy at first but product came in good time and was exactly what I wanted, I couldn’t find it anywhere in Australia even duty free only had the EDT so was happy they had the fragrance I wanted in EDP

9 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Risati,

Thank you for sharing your experience! We're glad you found the Ralph Lauren Polo EDP you were looking for on Ubuy, especially when it wasn't available locally in Australia. It's great to hear that your order arrived on time and met your expectations. We appreciate your trust in Ubuy!

Best Regards,
Team Ubuy

Beoordeeld met 3 van de 5 sterren

Delivery time frame was amazing

Delivery time frame was amazing. Communication was great. My only issue was l spent $200 on an item that arrived in a plastic bag. In a nice box would have been better as this was a gift

24 september 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Dear Gillian Barker

Thank you for your feedback! We're glad to hear your order arrived quickly and communication was smooth.

We sincerely apologize that the packaging of your Spike Ferrofluid display did not meet your expectations, especially since it was intended as a gift.

Your feedback about the packaging is invaluable to us, and we are passing this directly to our fulfillment team and supplier to improve our gift-ready packaging options moving forward.

If there is anything else we can do to make things right for you, please don't hesitate to reach out to our support team directly at info@ubuy.com. We truly appreciate your business and hope to serve you better in the future.

Warm regards,
Team Ubuy Australia!

Beoordeeld met 5 van de 5 sterren

3D Crystal Puzzles - Roses In A Vase (Black and Purple)

Brilliant transaction! Thank you so much for your excellent service! Items are exactly as described, in great condition and package very well, quality and appearance are excellent and the price was amazing. Fast delivery too! Highly recommended!

16 september 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Anna,

Thank you so much for your wonderful feedback! We're delighted to hear that you were happy with the product quality, packaging, pricing, and fast delivery. We truly appreciate your recommendation!

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Thank you a very good product works…

Thank you a very good product works perfectly. Thank you

2 oktober 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Dear Customer,

Thank you so much for the review! We're thrilled to hear that your product works perfectly and that you're happy with your order. We truly appreciate your support and look forward to welcoming you back to Ubuy!

Warm regards,
Team Ubuy!

Beoordeeld met 5 van de 5 sterren

Very happy customer.

Excellent communication with speedy delivery. My daughter is loving her new bike which was delivered too Australia all the way from the states, no problems at all. Highly recommended 🌟 🌟 🌟 🌟 🌟

15 september 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Matt

Thank you for the fantastic 5-star review! We're thrilled to hear that the bike made it all the way from the US to Australia smoothly, quickly, and with great communication along the way. Most of all, we're so glad your daughter is loving her new ride!

We truly appreciate your recommendation and look forward to serving you again at Ubuy!

Warm regards,
Team Ubuy!

Beoordeeld met 4 van de 5 sterren

Really good actually

Really good actually. Great variety of products that simply aren’t available elsewhere.

Good website, easy and intuitive navigation.

Good delivery experience.

Only issue (preventing a 5 star rating) is that the prices are high. But if you can’t get what you want elsewhere, you either pay the or don’t buy :)

29 juli 2026
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Phil Mitchell,

Thank you for your detailed feedback! We're glad you enjoyed the variety of products, easy website navigation, and delivery experience. We also appreciate your honest feedback about pricing and will share it with our team.

Best regards,
Team Ubuy

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer