ToysCentral Australia Reviews 

83
TrustScore 4 uit 5

3,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Won't be buy from them again. They mess up their shipping tracking which meant it looked like they never sent the product. I ended up buying another from another store. When i reached out to ToyCent... Toon meer

Beoordeeld met 4 van de 5 sterren

I love the cards and the cute hard and sturdy box. I also particularly like the pronunciation being translated phonetically which has helped with correct pronunciation. The 4 star rating was only beca... Toon meer

Beoordeeld met 4 van de 5 sterren

This was my second order. I find the quality of the magnet pieces perfect for my little 3-year-old granddaughter. This toy is one of the few things she will actually sit down with for a good time. Com... Toon meer

Beoordeeld met 5 van de 5 sterren

I have ordered an MP3 player for my granddaughter did her birthday. I contacted the company to get an ETA as I wanted to make sure I will have her gift for her birthday. Within 24 hours I got a detai... Toon meer

3,9

Goed

TrustScore 4 uit 5

83 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(83)

36 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Do not order from this site

Do not order from this site, it is a scam. I ordered a watch for my nephew, they then advised it wasn’t in stock and offered another. I declined and asked for refund which they did everything in their power to not give me. They then said my original watch was in stock, total Scam! They also changed my card 2 times for the same amount and refuse to refund.

4 juli 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Mel,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
ToysCentral

Beoordeeld met 5 van de 5 sterren

Motorola travel baby monitor

Ordered a travel baby monitor. Exactly what I was looking for, couldn’t find anything even similar from any of the baby shops online. Arrived in 2 weeks, was shipped from US. Great website that sources products from overseas! Very happy with the product!

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Should be a zero rating.

Should be a zero rating.
I reached out after 7 days with no tracking to be told they would ship when they received stock in a month.
Ridiculous. Terrible service. Avoid at all cost.

Edit to reply... Pretty obvious who it's is given you emailed me directly as well. Won't be using this company again

Another edit...
Continuing to harass people for telling the truth..
AVOID THIS COMPANY AT ALL COSTS!!
I CAN USE CAPS LOOK AND EXCLAMATION MARKS AS WELL!!!!!!!!!!!!!!!

27 mei 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Alexander,

We're sorry for the inconvenience caused by the delay. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly, and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
ToysCentral

Beoordeeld met 4 van de 5 sterren

Important to be specific

All went well with the order and delivery but i was expecting the colour of the koala bear to be blue as per the picture.

12 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, and all people I interacted were very helpful and prompt in the return of information. The product was delivered in excellent condition and it is better than it looked in the picure.

3 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam site

Scam site, stay away, they take your money and fail to deliver the goods.

Order: TC#P994160655

7 maart 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
ToysCentral

Beoordeeld met 1 van de 5 sterren

SCAM

Purchased a charger for a Tonie Box. After 2 weeks realised the item had not been sent. Emailed and told would receive a tracking within 24 h. Didn't so I emailed again. Then I received a tracking but the link didn't work. This is clearly a scam.

3 februari 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi E Healey,

We are unable to trace an order corresponding to this review. We also searched by the username here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
ToysCentral

Beoordeeld met 1 van de 5 sterren

This company offers 14 day returns.

This company offers 14 day returns.
When my package arrived and it was only part of what I thought I would received I emailed them for a refund.
No reply. I tried again through the main website. No reply.
Hugely overpriced and untrustworthy.
Buy at your own risk.
POSTSCRIPT
After submitting my trustpilot review I was contacted by Toys Central who did, indeed provide my refund.
Thank you Trust Pilot for keeping companies honest:)

30 december 2024
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Kay,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
ToysCentral

Beoordeeld met 1 van de 5 sterren

I ordered an item for my husband for…

I ordered an item for my husband for Christmas. They promptly sent me a confirmation email and tracking number
That never worked. The dns server error occurred every time I tried to contact toyscentral. I contacted my post office. Tracking number didn't exist. After seeing reviews of it being a scam site and also receiving dodgy emails after shopping there asking for over a thousand aus dollars for delivery, I contacted my bank. The bank returned my money. Shortly after I recieved emails from toyscentral asking me to stop dispute with the bank as they were suddenly sending me the item. I received the item, which I no longer want due to the above, and they refuse to send a prepaid package or an address to send it back. Police notified. Do not buy with this company. They are scammers. Use different emails and addresses from all over the world, even though they are supposed to be in aus.

15 november 2024
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Rebecca,

We sincerely apologize for the inconvenience caused. We assure you that this will be checked thoroughly and corrective measures will be taken.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards,
Vidisha

Beoordeeld met 1 van de 5 sterren

Scam site

Scam site. Placed order for my nieces birthday present, money deducted and email sent stating order was processed and tracking was to follow.
No tracking provided, unable to contact via phone or online chat and unanswered emails.
Will be reporting to bank.
Advice- show anywhere else!

24 oktober 2024
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Natalie,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest ?

Regards,
Vidisha

Beoordeeld met 1 van de 5 sterren

Overpriced toy that arrived almost 2…

Overpriced toy that arrived almost 2 months after I ordered it! The links to track the parcel didn't work, it seemed dodgy. Pleased that the toy arrived eventually, but I would not recommend this company.

9 juli 2024
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Dear Customer,

We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We do hope you will give us another chance.

Regards,
Swapnil

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer