ToysCentral Australia Reviews 

I placed an order on 11 December, I have sent 3 subsequent emails to follow up with no response.
Terrible communication and no update as to where our item is or when we can expect it.

Placed order on the 24th November thinking it would be enough time for Christmas. Never received tracking details and yet to receive a response after sending two emails. Little hope it’ll get here in time for Christmas Day and will have a disappointed little boy.

I placed my order on the 29/11 and was advised I would receive an email when the order had been shipped. Have received no correspondence since. I have emailed twice for an update with no response. Very disappointed as it was a Christmas present. Will be pushing for a refund.

I ordered from them over a month ago (10 Nov) which I thought would be in time for Xmas, but I never got any tracking details and when I emailed them they said it was in customs in Australia and I’d have within the week. Still haven’t seen it and now they aren’t answering emails. Assumed because of high price they’d be legit but it seems not…

EDIT: They didn’t send me an email in regards to the missing parcel like they stated, they sent me a ‘please review’ automated email, which doesn’t even work when you click the link. Still no communication about this missing order. DO NOT ORDER WITH THIS COMPANY!

Payment was deducted quickly.
Acknowledgement of order was fast.
DHL tracking did not work despite numerous attempts on multiple days.
Odd text messages started appearing with dodgy links.
Emails of concern totally ignored.
I had given up hope of hearing from this company again.
Today I received an email to rate the service- the link was rejected by safari.
After returning an email notifying of this problem, the article arrived in the post.
Never again will I have dealings with this company

Toyscentral could not provide the object I ordered and paid for. They offered a refund by way of a voucher and discount. I do not want a voucher I want my money back.

To no avail. when I phone I get told they are talking to other customers and will get back to me.
They do not get back to me. They will not refund my money
I doubt that this comment will be printed.

Great choice
Great service
Great products
Thrilled with my purchases

I was very tentative to use an another site for my purchase!! As I had just been scammed for the same purchase! On another site! And yes I lost $$$
But I dearly wanted this purchase for a very special purpose.. with my heart in my mouth, I had updates every other day, up until the arrival of the much wanted package! So therefore I can only highly recommend this his site! Thank you

Overall good shopping experience and great range of kids toys. Delivery took slightly long.

Ordered a couple of weeks before Christmas and stock came from overseas so I was worried it wouldn’t arrive in time…the estimate arrival time on the website was correct and it arrived before Christmas ready to be gifted. It was the perfect unique toy. Thanks Toys Central!

Excellent customer service, and a very pleased nephew thanks to his new Power Rangers Toy. Highly recommend Toys Central. Thank you.

Easy, reliable, good quality product.

I was late ordering an item my daughter wanted for Christmas and was only available in America, all other places couldn’t get it to me before Christmas, however Toy Central had it for delivery by the 16th. Item arrived on the 13th so we are very happy. Item more expensive then other sellers, but delivering before Christmas made it worth the mark up.

Great product. Efficient shipping.

The cat was delivered pretty much when I expected it, in good condition. It seems very good to me, though I’m not the intended recipient.

Great experience buying from from them, I was able to find a hard to find Funko Pop character at a price that was not hateful. It arrived safe and sound and securely packed, thanks guys.

I want happy with the product it's not rain sound at all my autistic son really wanted it and it was too expensive for what we got