I was using another brand of hearing aids and was not happy with the service. I went to Audika and had a hearing test and got information on the different types of hearing aids available and the servi... Toon meer
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Lees wat reviewers zeggen
Have to say how good Teresa at Hidden Hearing, Derby is. My Dad has been having problems with his ears lately. We’ve had several visits to Hidden Hearing during the process of solving the issues. T... Toon meer
I been having hearing test at Hidden Hearing for a few years after getting ear moulds for In Ear Monitors for Music Performance. Dee gave me a thorough test this year after my partner told me she tho... Toon meer
Upon arrival I was met by Teresa who welcomed me in and with a glowing smile offered tea/coffee for myself with biscuits. Whilst waiting in the reception she made me feel at ease and the whole exp... Toon meer
4,8
Uitstekend
102 reviews
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Antwoord van Audika - Derby
Thank you for letting us know
If you need anything further, please do let us know.
Kind regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796
Excellent and friendly service
Excellent and friendly service. Jan Derby was superb .Thank you.
25 april 2022
Review zonder uitnodiging
What an excellent service
What an excellent service. My ear felt blocked, my hearing was impaired so I booked a hearing test. All staff were so professional including a very helpful receptionist called Teresa.
The audiologist referred me into Jan (Derby) for wax removal. Jan was excellent, reassuring and removed the wax. It didn't hurt and my hearing is now so much better. Would definitely recommend this service.
31 maart 2022
Review zonder uitnodiging
Excellent Derby branch.
Excellent receptionist.An even better hearing specialist in Sage. Nice to talk to and willing to listen.
I’m really sorry that she is leaving the Derby branch.
24 maart 2022
I had a buid up of wax in my ear that…
I had a buid up of wax in my ear that was making my life a misery with tinnitus and a feeling of blocked sinuses , Had it removed pain free and a hearing test . The best money I have ever spent the discomfort and tinitus gone and my hearing back brilliant would recommend to anyone Jan at Derby was fantastic thanks so much
22 maart 2022
Review zonder uitnodiging
I had an appointment for Ear wax…
I had an appointment for Ear wax removal at Hidden Hearing Derby, with Jan. She is Really kind and gentle and removed my ear wax.
Thanks Hidden Hearing for solving my ear wax problem😊
22 maart 2022
Review zonder uitnodiging
The best money I have ever spent
The best money I have ever spent. I had been really struggling with blocked ears for almost two weeks, putting in olive oil and hoping the problem would go away. Finally I phoned Hidden Hearing, Derby and was given a same day appointment. The technician who dealt with me was excellent. She explained the procedure and alleviated my concerns. The procedure was painless and the result unbelievable. Thank you to Hidden Hearing Derby.
4 februari 2022
Review zonder uitnodiging
My hearing aids needed repair but cannot
My hearing aids needed repair and I am tole that the parts no longer exist so cant be repaired. I am now told that I have to pay for a new pair despite having one plan insurance cover.
18 november 2021
Antwoord van Audika - Derby
Hi David,
Thank you for your review. I am sorry to hear about your hearing aids and that the parts required to fix your aids no longer exist.
I have forwarded this onto our Customer Service team to investigate the matter further, we will be in touch.
Kind regards,
David - Hidden Hearing
The person who I saw was very helpful
The person who I saw was very helpful. I believe her name was Amandeep Kaur (if I have spelt it wrong please give her my apologies)
She gave me a thorough ear test and asked if I had a smart phone to put the app on. I don't have a smart phone but my wife has so she put the app on hers.
I cannot praise he highly enough.
28 september 2021
always very helpful and pleasant.
9 september 2021
Always helpful and very understanding
Always helpful and very understanding. Everything is explained clearly
Appointments are very good and always on time.
Very pleasant members of Staff.
17 augustus 2021
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