AuPairCare Reviews 

2.338
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an amazing 2-year experience as an au pair in the USA, and a huge part of that is thanks to my incredible Area Director, Wendie Karel! She is simply the best always attentive, caring, and follow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have spent a very good time with the family, they usually understand my culture and we always do very fun activities with the children. We cooked brownies and flan!

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The AuPairs very clearly have limited vetting. It appears this agency is more about getting money that is non-refundable than providing reasonable care. Even if an AuPair ends a match without providin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This month, I’ve given 110% to my host kids' daily routine—something my host parents have acknowledged with constant words of affirmation. I enjoy my days with the children, but I’ve also gone out wit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderopvangbureau

Over AuPairCare

Geschreven door het bedrijf

Why Choose AuPairCare?

AuPairCare is the leading agency for au pair-family matching in the United States. We are committed to connecting families with international au pairs who offer live-in childcare services and introduce a global perspective into your home. Our experienced team will be there to guide you during every stage of the process. With AuPairCare, you can rest assured that you will be in good hands.

Customer Support with AuPairCare

At AuPairCare we offer local dedicated support in your community. Our Area Directors serve as the first point of contact for both host families and au pairs. They provide guidance and assistance throughout the entire program experience. In addition to this, they conduct an initial Host Family Interview to ensure that the family is aware of all requirements and privileges associated with this cultural exchange Department of State program. At AuPairCare, we also provide background checks & screening for Host Families and Au Pairs. Our Area Directors are available to answer any questions and offer advice to ensure a rewarding experience for everyone involved.

Experience and Training that Matters

AuPairCare has made it a priority to ensure that all au pairs selected for families are fully-trained, experienced and committed care providers for children. All of our au pairs have been thoroughly vetted through background checks and references, as well as having undergone extensive training prior to arriving at your home. We understand the importance of providing loving, safe and quality care, which is why we make sure our au pairs are the best of the best. With over 36 years of experience and over 100,000 Au Pair placements; you can trust that your family will be well taken care of with an AuPairCare au pair.

Learn More Today

Learn About Becoming a Host Family with AuPairCare

Learn About Becoming an Au Pair with AuPairCare

Start Your Application With AuPairCare Today

AuPairCare

Geschreven door het bedrijf

We're committed to our host families and au pairs.
Over the past 30 years AuPairCare has matched more than 70,000 au pairs from all over the world with loving host families here in America. AuPairCare was one of the first U.S. au pair agencies in existence, is the first agency to provide parents with a program that focused on the needs of infant childcare, and has consistently been rated A+ by the Better Business Bureau. We’re proud of our many accolades, but have not forgotten the spirit of our business founders – providing unique personal connections to increase cultural understanding.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(2.338)

152 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

BEST LCC in Town “Rebecca McGregor”

I wanted to take a moment to express my heartfelt gratitude for Rebecca McGregor(LCC). During my rematch process, she was incredibly supportive, patient, and kind. Her guidance made a very stressful time so much easier, and I truly,truly appreciate the effort she put into helping me.

Please pass along my thanks and let her know how much her dedication means. She has made a huge difference in my au pair experience!

18 juli 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

Thank you so much for this kind review. We will certainly share it with Rebecca! So happy to hear you felt supported during a challenging time.

Beoordeeld met 4 van de 5 sterren

It’s been difficult

It’s been difficult, but I’m always trying to deal with the situation.
The family is always very kind and supportive.

29 juli 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

Thank you for sharing your experience! Your Area Director is a great resource if you need any extra support.

Beoordeeld met 5 van de 5 sterren

The area directors are very supportive

The area directors are very supportive. Our new au pair is very integrated w our family & I really appreciate that.

20 juli 2025
Logo AuPairCare

Antwoord van AuPairCare

We're so glad you have the support you need and your au pair is integrating well! Thanks for your five-star review!

Beoordeeld met 5 van de 5 sterren

First 4th July

It was an incredible month! I celebrated the 4th of July with new friends I met in my area. We rented a cabin at Piedmont Lake Marina and watched the fireworks from a boat. This month I also received my driver's license and have been driving more, which helps me learn more about my area, and I love it.
At home, we started Isaac's potty train, and he's done incredibly well. He's a very smart kid.

4 juli 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

Wow, you did so much in July! Thank you for sharing your wonderful experience.

Beoordeeld met 5 van de 5 sterren

My host family is great they make me…

My host family is great they make me feel like another family member, they are so spontaneous and kind, they invite me to their trips and they are always amazing! I can’t believe that, Tennessee is my favorite state so far, it makes me feel like a cowboy movie and I love it!! My LCC is so helpful and is always positive about the program and our community

15 juli 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

We're so glad you're having such a great experience in the United States! There are so many places to explore!

Beoordeeld met 5 van de 5 sterren

My experience has been very good

My experience has been very good, I like my schedule and my hosts are very kind to me, I do activities with the children and in my free time I spend time with my friends

10 juli 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

We so appreciate your five-star review!

Beoordeeld met 4 van de 5 sterren

Japanese trip

I went back to Japan last month. I could see my friends and family which was really nice

13 juni 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

Thanks for your review! If there's anything we can do to make it a five-star experience, please let us know!

Beoordeeld met 5 van de 5 sterren

So far my CCL has been very attentive

So far my CCL has been very attentive, but other than that, I haven't heard much about the company since I arrived, however I don't think so far it is necessary as everything has been smooth with my experience.

1 juni 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

We're glad that your Area Director has been attentive, and that you haven't needed much else. The rest of the team is always here if you need us!

Beoordeeld met 3 van de 5 sterren

My month

My month is ok

27 juni 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

Thanks for the review. Please let your Area Director know if there's anything additional we can be doing to help you have a five-star experience!

Beoordeeld met 5 van de 5 sterren

My experience has been incredible

My experience has been incredible, my family has been welcoming from the beginning, they are giving me all the support to complete the drive linsece process, they took me to dinner and I was welcomed as a member of the family, I am loving my moments with the children, they are kind and love company.

16 mei 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

We're so glad you're having a great experience with a wonderful host family! Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Amazing Support and Great Experience!

My experience with AuPairCare has been truly wonderful. The agency has been supportive and responsive every time I had a question or needed guidance. Both of my LCCs have been absolutely incredible, always attentive, kind, and present throughout my journey. I’m very grateful for the care and dedication they’ve shown. AuPairCare has made me feel safe, supported, and confident during this important chapter of my life.

25 februari 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

It warms our hearts to know that you feel so much support from our Area Directors. We hope you continue to have a wonderful program experience!

Beoordeeld met 5 van de 5 sterren

Trip to LV

Last month, I went to Las Vegas with my friend! It was really amazing memories!!

10 mei 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

How fun! We're so glad you're getting to explore the US during your program year. Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Laughter , Kids and Croquettes

Some of our family friend's come over,
and I took care of my host kids and their friend's kids too. Everyone was so funny and full of energy. I made a bunch of croquettes and served them to everyone!

17 juni 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

Yum, we love croquettes! Sounds like you had a wonderful little party! We're glad you're building strong connections with your host family and their friends.

Beoordeeld met 1 van de 5 sterren

Décevant

Je suis partie en Australie avec cette agence et suite à des soucis avec la famille l’agence m’a dit de voir avec l’agence partenaire australienne sans prendre en compte ma détresse alors que le coût de l’agence est tout de même assez important. De plus, le partenaire australien a pris parti pour la famille me refusant de rematch et me faisant donc casser le contrat.
Facebook est un très bon moyen pour trouver des familles sans frais si vous prenez le temps de faire des appels et poser les bonnes questions.

19 juli 2024
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

We're sorry that you did not have a good cultural exchange experience in Australia. We wish you the best in your future endeavors!

Beoordeeld met 3 van de 5 sterren

Support and information could and…

Support and information could and should be clearer, both for families and au pairs. Setting a schedule more than 1 week in advance could also be a rule between the agency and families, so they can plan better.

12 juni 2025
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Antwoord van AuPairCare

Thanks so much for this feedback. If you'd like to share more details about how we could clarify information or provide more support, don't hesitate to let us know! It's always better to set a schedule as early as possible, but sometimes last-minute flexibility is needed -- life can be unpredictable!

Beoordeeld met 5 van de 5 sterren

My host family is great

My host family is great, I have no big deal and my routine is completely chill.

14 juni 2025
Review zonder uitnodiging
Logo AuPairCare

Antwoord van AuPairCare

We're happy you're having a great experience!

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