Aura Reviews 

ABSOLUTE SCAM

Was charged nearly $200 for a service I did not agree to. I went for the free trial then get a receipt for $184.99 CDN this morning. Absolutely awful use of manipulating free trials with fraud like abuse. This is a $ scam, not a healing app and I want a refund. STAY AWAY!

Aura is great!! The variation of topics is extremely varied & covers so many difficulties & hurdles we all face during our lifetimes!
Some topics are more relevant than other for me, but that’s the beauty of Aura….it’s expansive range!
I highly recommend Aura…..& their daily quotations are fabulous, landing in my calendar, starts my day with a motivating punch!

I really like this app, it's got so many great features and tools. I enjoyed using it for a year but was initially charged more than expected on auto-renewal which made it unaffordable for me. I contacted support who responded quickly and issued a full refund despite their terms and conditions making me ineligible. Appreciate the help.

Wrote an email on a problem I was having with the ap. Request was answered efficiently and clearly resolved . I love the ap and the variety of coaches ❣️

My experience has been very positive. After deciding that I did not wish to continue I was unexpectedly reenrolled without any warning. I wrote to them and asked if a refund was possible and they resoonded and refunded me immediately. Pretty impressive service!

I found this app during a period of being off work with stress. Combined with the gym it has helped my recovery in many ways and I cant recommend it highly enough. There is a huge range of music, meditations, life coaching, mindfulness and even stories which I thought at 59 I had grown out of but no 😁. I use some of the music as a background to my Reiki practice and its fabulous and enables me to relax into my flow. My favourite piece has to be the ASMR piece with a cat purr - so relaxing. Try it I promise you won't be disappointed.

Professionalism and promptness in responses.

Great platform with terrific content. Customer service was very helpful and compassionate.

I absolutely love this app. I love my aura app! I have used this app since I think it first came out . I happen to have three apps and I adore all three but my number one is Aura! And why is this? Because they offer sooooo much. They even have a meditation for hot flashes! HOT FLASHES!!! They helped me when my mom passed away because they offer an AI “coach” for free, which I swear saved my life. I just couldn’t talk to anybody and this worked for me. Get the app you will not be disappointed and I’m constantly requesting things and next thing I know there is a meditation or hypnosis on what I requested . I hope that when I’m in a nursing home someday when I’m old with blue hair, I will still be able to get this app. My sanity counts on it.! . You have one life like this one. Be as happy as you can be. Beth N.

I came across Aura awhile back when looking for an app offering hypnosis, and wow does Aura deliver! I tested several other apps and Aura won. I wanted something with astral projection and finally found it! I listen to Aura every single night to help me fall asleep. I get to choose hypnosis, a guided meditation, a story or a podcast.
Its a wonderful app and I'm so glad I found it!

I found Aura a few years ago while I was struggling with deep, long term, trauma-induced insomnia. It was interesting to me that certain voices had the ability to really help me relax and drift into sleep. Before Aura, I was afraid to sleep because of nightmares; but the redirection of my thoughts, in sleep stories, also eased my dream-life. I have recently dug into the Light Within podcasts during my walks. It's as if I'm taking some dear friends along with me! Listening to Steve and Daniel Lee (Aura co-founders and brothers) and their honest, sometimes quite vulnerable interviews, has opened up an entire new level of healing to me. Because of the way I'm wired, in-person therapy can be difficult for me. However, being able to pull up a podcast on Light Within, a guided meditation or sleep story has saved me from those lonely downward spirals that can occur at 3 a.m., or even during the day. Thanks to Aura I'm learning, growing and..... sleeping.

For me this is the best meditation app. Not to be mistaken with a software program called Aura. But I’ve read some negative opinions here that are not about them, that’s just not correct. The attention that is obviously spend on this meditation app deserves a lot better.

And believe me, I have tried various wellknown meditation apps (without calling them out), you can think of the best wellknown and I’ve tried them. Not actually what I was looking for, focussing on streaks and complimenting teachers again and again, warning I’d loose my streak, or a theme in my face like politics, no.. I just want to meditate! So I looked further. I don’t leave reviews normally.

The Aura health (meditation) app, offers a beautiful ambiance inside the app. It feels tranquil, cosy. It’s not so much about streaks. Because I believe meditation is not about that. You are automatically drawn back to it several moments a day because it’s so nice. You can choose what kind of categories you would like to listen to when you start up the app. I accidently made a mistake and customer services helped me out in a very personal reply and effort.
I love it because I could choose a 3 minute default setting although longer is possible too, there is a filter in the app aswell. But honestly I don’t use it that often because I get great meditations suggestions for ‘today’, so there is no decision fatique. Every meditation is really nice, sometimes in other apps I’d get annoyed when it’s suddenly to loud, or the voice is too soft, e.g. This is always good. As soon as it starts I get calm. A few seconds of silence and a river sound (by choice) and then a voice is heard. Perfect.
And finally I can fall asleep with just 3 minutes instead of most apps offering only longer guided sleep meditations. It’s amazing how much difference a few minutes can make. For me, it’s worth the price.

very prompt response (<10 minutes) to an accounting request, and a resolution within half an hour,

I have fibromyalgia. After years of trying different rheumatologists with little help or support, I took it upon myself to research ways to help myself. I eat an anti-inflammatory diet and exercise every morning - either doing yoga or strength training. This has definitely made my life easier but there's one thing I've not been able to help myself with and that's almost constant chronic itch. It is absolute hell at times. I feel like I'm losing my mind. Give me pain anyday! A team of dermatologists have tried so many different drugs and absolutely nothing has helped. So, at the end of my tether I decided to try meditation and mindfulness.

I can't pretend that it has cured me. The itch is no better. But somehow, most days, I am more able to live through it. So for that I am very grateful.

P.S. I have also been trying abundance affirmations to see if I can boost my little jewellery business 💜

I experienced a technical issue that temporarily prevented me from accessing my coaching sessions. Rose and the support team stayed engaged, kept me updated, and worked directly with their engineering team until the issue was fully resolved. I truly appreciated Rose’s patience, communication, and follow-through. I’m now reconnected with my coach and back on schedule. Thank you for the excellent customer care.

I have been very impressed by the Aura app which I purchased a membership for after a one week free trial. I have used the sleep soundscapes almost nightly and have found it very helpful in improving my ability to relax and fall asleep. I have also done several meditations. There is so much more to explore and try in the app. I am really looking forward to utilizing all it has to offer. In addition, I reached out to customer support because I had been charged a higher amount for the subscription than I thought I had signed up for. I received almost an immediate response to my email and in looking at their records they discovered I had accidentally changed my subscription to a family plan. The support person corrected my plan choice mistake and processed a refund for the difference between the two plans. It was impressive how quickly the solved my query to my satisfaction and with great kindness.

Aura is one of the best wellness apps I have used. It’s easy to use and offers so many options that can easily be done during the day. It’s made a real difference in my stress levels, overall mindset, and mental health. Highly recommend!

Great customer service. Responded promptly when I contacted on their app. Resolved my issue no problem.

I have been a customer for a few years and have to say my MAIN issue is with their Customer Service. Several times I've tried to get answers to my questions and instead get evasive responses. If I stated how I didn't feel valued as a customer, a lengthy prepared response would be sent with how Aura Meditation app truly values me. I just wanted an honest answer to my simple question. Not certain if they generate AI responses because they don't read English? Ellora was the CSR name given and this agent sent the strangest replies, never answering my original query. In fact, over 10 emails of communication back and forth only to get no resolution.
On a side note, I found they consistently wanted monetary donations for their LIVE meditation sessions which is very sad since you pay an upfront hefty annual subscription fee. Don't they pay their meditation teachers/instructors????!!!
They also give you a hassle when you request a refund for the automatic renewal annual fee at full price!!
Beware! There are so many better meditation apps out there. This is truly a money grab and unethical company with shady business practices. Needless to say, I cancelled my subscription and will NOT be renewing it. Would have given 0 stars if it was possible. Signed by Ellora's Disappointed Customer

Update: Aura's Customer Success Team reached out and has taken my feedback seriously. They have reviewed my concerns and provided needed staff coaching to ensure this doesn't happen again. I appreciate their kind offer and will see how the new subscription will work out and intend to update my review accordingly to help other users based on my personal experience.

This is an excellent company and the customer service is top notch!