Aura Reviews 

You sign up for a trial and then there is no way of cancelling. No membership section anywhere on the app. I emailed them and no reply. Eventually I have managed to cancel for next year through Apple but they wouldn’t refund me for this year despite the fact that you are tricked into subscribing.

I am now out of pocket by £61. It has just created stress at what is already a difficult time. I have tried to use the app but I found the voices all wrong for me and nothing that really helped me develop my meditation skills.

And now I am on their email list and they ignore the unsubscribe.

Wide range of tools and techniques, and very prompt and courteous Customer Service.

Had the most amazing japanese head spa from aleesha. Lovely girl . Highly recommend this place.

I signed up for a single membership trial. I tried to contact the very illusive company to cancel my trial within the deadline, which they never notified me of as they said they would) without success after trying to call and text. They charged me $130 for a family membership. This is clearly a fraudulent company, not to be trusted. And now they’re showing the wrong name as poster of review.

Allowed someone to sign up with my email address, inundating me with spam emails from a company I never asked to give my information to.

My issue was attended to and solved straight away.
The app has so much choice and I’m loving it.
Thanks guys 🙏🏻

Aura created a subscription under a misspelled version of my email, which meant I never received receipts, renewal notices, or any way to access the account. I had no idea the subscription existed until they told me in a separate conversation a year later.
Even after acknowledging the typo, Aura refused to refund the charge—claiming it was "outside their refund window" despite the fact that the account was never accessible or used.
Extremely disappointing and not a trustworthy billing practice.

Had a great experience with the support team at Aura, they were responsive and resolved my issue immediately. Love the app and the support you receive! Thank you!

I love the app, I have found many good options for sleep hypnosis and meditation. I like that you can choose your own background noises and adjust their volume, as well. I recently reached out to customer service, they were prompt in their reply, very helpful, and gave me all necessary information.

I love the AURA app! I am grateful for the wide range of choices available. The AURA app contributes to the every day beauty and well-being. Also, the customer service is great!

I tried their 7 day trial and cancelled on the 7th day before midnight. They still charged me $107.34 for a full-year subscription, despite my account no longer existing!

My wife wanted to try the app on the family plan. She hadn't realised she'd tried it once before. As soon as she went to install it, it instantly charged our account. We don't have money for this so we asked for a refund. After days of back and forth with Apple and Aura we were denied and told it was not feasible.

Not a chance to talk to a human being, just some abmient and faceless digital interaction. This hasn't made our mental health any better. We should have stuck with Insight Timer which is more customer forward and has business practices more attuned to mental health instead of commerce. Very dissapointing.
All in all, not worth spending £60 a year for.

I received a reply to my concern very quickly. The person(s) who replied were very helpful and concerned. The issue was resolved in a quick and positive way. Thank you so much!

I signed up on the trial and used it. However, I can’t afford it st the moment. When I was billed for the year, i asked to cancel. Customer service was so helpful. I will get it back when my medical expenses level off.

Hello, my name is Jane. I have worked in Natural Medicine after suffering a spinal injury and began studying a Science Degree, over 35 years ago! Eleven years ago, I got breast cancer and retired and moved north to QLD, Australia. I used Aura during my Chemotherapy and decided to become a premium member. I have meditated daily with Aura for 2850 days which is nearly 8 yrs! Aura is amazing value for money and I have experienced its growth over the years. My day starts with the quote " Be kind whenever possible... it is always possible" Dalai Lama! I have many playlists I have developed for sleep, anxiety, joy, pain, friendship, family and so on! I can access Meditation, ASMR, Series, Coaching, Hypnosis, Emotions, Sounds, Therapy Breath work, Music, Programs, Series, New and Popular issues, Sound Healing and Podcasts, Health Coaching Favourites, Challenges, ... seriously what more would I want? I have tried a few other apps but none compared to the detailed and relevant information that Aura brings to my life. I have built resistance, understanding, love for myself, I sleep better, I'm calmer, and genuinely feel really happy and grateful!
I would be so sad to not have Aura in my life. The team at Aura are always there to help, a email away. I recently wrote to them to thank the team for providing me with such a great tool for my mental and physical health. Sincerely thank you!

Most incredible full body massage. I suffer with PGP and Leah knew exactly how to target the affected area. Exactly what I needed to relieve my stress! Topped off with a lovely herbal tea at the end. Highly recommend!

I have never been a good sleeper even with my sleep medication. Aura has sleep stories. Really!! I want to learn how to meditate. Aura has meditations at any level. Oh and Yoga too! And Music....

Worth using! Highly recommend.
I suspect that some of the 1 star reviews are mistakenly reported for another company with the same name who offers identity protection services.
THIS Aura app is for wellness and has helped me relax and sleep better, and reduce anxiety over the past several months of use.

Aura refunded my subscription due my problems, i am very thankful, custumer experience is very good! ❤️

I have recently started using the app and have found it to be quite useful. I feel that while it may lack certain aspects that you may find in HeadSpace or Calm, there are still a lot of positives. My only critique at the moment is there should be more accessible ways to cancel your subscription or change them rather than having to email, however that being said, the customer support team was extremely prompt and helpful. Ellora replied to my email and made the required adjustments, I was very impressed and look forward to my journey with Aura Health!