AURA The Label Reviews 

The dress I ordered wasn't photographed clearly so the cheap lace detail didn't show up at all, nor is it mentioned anywhere in item description text, plus the sash that comes with the dress isn't even wide enough to cover the elastic waistband, so it'll never look good. The overall quality and fabric is also very cheap. I was *shocked* to find that they only offer 14-dayv exchanges for store credit, no refunds. I am giving them one more chance to refund me since the item was not actually described, otherwise I'll have to dispute this through my credit card company. Not worth the hassle, and small wonder they turned comments off on their Insta.

They will not give you a refund for a return, only store credit. The clothing appears relatively good quality, though.

Do not order from here! Terrible customer service and no returns allowed (and not made clear before purchase). Quality is very poor and items not as pictured.

I placed an order on March 9 and was told it would take up to 10 business days (max) for it to ship. It is now March 28 and my order still has not shipped. I have emailed them repeatedly for a week now with no update. They told me they had to reach out to their production team a week ago and have not provided any resolution to my follow-up emails.

Do not order! Worst customer service I have ever dealt with. I returned a dress and they never reimbursed me. I asked for the dress back since they were keeping the money and never heard back from them.

Classic and elegant lines. Well constructed but keep them out of washing machine or they will look worn easily.
Long shipping times. Worth the wait!

Always high quality clothes and quick customer service!

The classic black shirt dress has become a wardrobe staple for me. It is sexy, comfortable, and can be dressed up or down for any occasion. Aura is the best!

The linen set (Roma top and Monaco pants) in black is my favorite go-to outfit. It's so versatile and beautiful. I have a medium in both (I'm typically a size 27/small in most American brands) so it seems they run a bit small. The top is a bit loose but there's no zipper so I'm not sure if the size small top would have worked or not. It seems like the other colors might be somewhat see-through but that's not a problem with the black color. Wear them all the time, highly recommend!

I bought my first 2-piece linen set from Aura over the summer and it became a staple item in my closet. Since then, I have bought them in every color and every time I wear them I receive tons of compliments. Great quality!

Beautiful, well-made pieces, perfect for warm weather destinations! I do a lot of my shopping online and it’s rare to find clothing that lives up to the photos on a brand’s website. Since the pieces are made to order, it sometimes takes a while for order to arrive but this probably speaks more to my procrastination than to the brand. Will definitely be returning customer!

One of my favorite outfits (dare I say, of all time?!) is Aura the Label's Luna skirt set in Burnt Rose. The linen is lovely and the salmon color perfection. I own several more pieces and each is unique. As other reviews have pointed out, l would love to see the return policy modified to issue a return instead of store credit so I would feel more confident buying these beautiful investment pieces. Thanks Aura!

This has become one of my favorite go-to brands! Every piece they make is elegant and refined. I am so glad I found them!

I love the jumpsuit I recently ordered from Aura - I received so many compliments. It was a terrific packing piece for a recent vacation that can be dressed up or down. My customer service experience has also been excellent

I have at least five Aurathelabel dresses. They are all beautiful and versatile. When I learned of the brand I was obsessed. They can be cool casual or dressy. I continue to visit the site to see what’s new. I now have my eye on a new dress which I intend on purchasing.

I like everything I have purchased. I feel the price is good and the fit is flattering.

I have several pieces from aura. All are very beautiful and I've received many compliments! The only downside is the return policy. I wish they could just refund the money instead of giving store credit. I returned an item as it had a hole in it ( very rare occasion) they usually have good quality items. They rejected my return. Im not sure what will happen next. Still waiting on a reply from them. I would give them five stars but for this incident only four.

I have been very pleased with my experience with Aura. The quality is great. I also had to swap to a smaller size and that was easy.

I absolutely love my jumpsuit. Beautiful and amazing quality. I get so many compliments on it every time I wear it. Classic jumpsuit that can be dressed up or down. Does run a little big so I sized down one. Love and highly recommend.

I live in America and I was worried it would be a hassle to order from Australia. But it was so easy! I loved the Milan top and the Roma shorts but the Monaco pants were too large - so I exchanged them and it was super easy to download the exchange mailing label to do my return. The shipping is a little slow but I wasn't in a hurry and it's packaged so beautifully and is the softest linen - I absolutely love my purchases and will order the same thing in black (I got white and oatmeal). Customer service was great - I emailed them about the return process. It's a bit pricey - but worth it because of the quality - and these pieces are classics. I'll wear them forever.