Great Work!
Great work. 7 weeks from signing to installation here in Adelaide. Head office has been informative. Avery from SA office is a legend!
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Aussie Solar Batteries is an Australian company dedicated to helping households and businesses reduce their energy bills and gain independence from the grid through affordable, high-quality solar and battery solutions. With over a decade of experience in the renewable energy sector, the company has developed a strong reputation for offering reliable products from reputable manufacturers, while making the transition to clean energy simple and accessible. Their mission is to empower Australians to take control of their energy use, save money, and contribute to a more sustainable future. The company supplies a wide range of products including solar panels, inverters, and home or commercial battery storage systems, along with accessories and monitoring solutions to suit different property types and energy needs. By combining expert advice, competitive pricing, and strong customer support, Aussie Solar Batteries makes it easy for customers to choose the right system and maximise the benefits of solar energy. Whether it’s reducing reliance on the grid, storing excess solar for evening use, or protecting against rising electricity costs, Aussie Solar Batteries positions itself as a trusted partner in building smarter, more sustainable energy solutions across Australia.
Unit 4, 142 James Ruse Drive, 2142, Rosehill , Australië
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Great work. 7 weeks from signing to installation here in Adelaide. Head office has been informative. Avery from SA office is a legend!
Great sales team, but completely let down by an unprofessional installation
Up until the actual installation, the process was incredibly smooth. The sales and administration teams were efficient, knowledgeable, and clearly knew what they were doing. Unfortunately, the installation experience lacked punctuality, respect, and basic professional courtesy from the three-person crew that arrived.
My primary complaint is the completely inadequate base provided for the unit. The heavy 200 kg Sumray SR-LV14G battery was left sitting on a precarious, uneven arrangement of small pavers directly over the grass. Given the highly reactive clay soil here in Coomera, which shrinks and subsides, this sloppy setup is a genuine structural hazard.
I proactively reached out to the company and offered to purchase a proper LiteCon equipment slab myself so they could return and readjust the system safely, but I have yet to hear back. Had I known this cobbled-together base was the highest standard they could offer, I would have prepared a proper concrete pad myself before a team with such limited courtesy arrived.
It is a shame that a great pre-sales experience was ruined by an unprofessional installation and non-existent after-sales support.
We had a great experience with Aussie Solar Battery. The team was punctual, professional, and very easy to deal with. What really stood out was how much they genuinely cared about doing a good job for the customer. They took the time to make sure everything was done properly and were clearly trying to achieve the best possible result rather than just getting the job done quickly.
We really appreciate their attention to detail, professionalism, and commitment to doing the job right. We’re very happy with the service and would definitely recommend Aussie Solar Battery to anyone looking for a reliable and customer-focused team.
Did a great job on installing the solar panels and were quick and efficient! Would highly recommend!
The sale aand installation process was highly professional and only took less than 2 weeks. The installers were very knowledgable and explained the system and app. I highly recommend them for a house battery. I purchased the Sumray battery, too early to comment on quality and reliability but so far so good.
I filled in a contact form. Even that failed as it required a North America format. The contact form was presumably lifted from a Canadian company is the next they had asked for which Province.
Not a good start.
Terrible! Avoid at all costs.
We decided to go with this company in November. They were responsive up until we signed the contract—then nothing for months. They kept pushing back our installation, saying they would get back to us, but no one ever did. We were completely left in the dark.
When we finally managed to speak to someone, our installation had been pushed back yet another month. It has now been four months.
We have proof of all the emails we’ve sent, and despite escalating the issue to management, the sales team "BD and manager" and even asking a call from the owner who said he was to busy to call us" nothing has been resolved.
Save yourself the time and frustration—go somewhere else.
There are so many companies offering Solar Batteries right now due to the Gov rebate, its hard to weed out the good from the bad. I did so much research! Aussie Solar Batteries are one of the few companies who charge what they quoted. This assumes you gave them the right info to work with. My order went in only one and a half weeks ago, and the battery was installed today. Quick turnaround. Lucas, the installer was great at explaining all he would do, and following installation he left the place clean and tidy, helped me download and set up the app on my phone so I can monitor the battery. All round a great service, a good experience. I would recommend Aussie Solar Batteries to everyone.
Put a order for battery and solar 22/9/2025. Promised 6 to 8 weeks. Now 19.5 weeks and many phone calls they still have got a installer. It seems they don't care about messing customers around or they are completely incompetent.
Date of experience was last phone call to them and no reply.
I received a quote from this mob and they actually marked it as an estimate, when I went to sign the contract they charged me extra for the 8kw inverter they considered standard and they were going to charge me extra $300 for a 3phase connection..
also when I talked to them they said no extra cost for installation within 200km radios and now they trying to charge me more because I am 192km from their office.
they are misleading from the first go..
Everyone alert with this scam..
checking further their batteries have no name nobody knows about them and they argue that the design is aussie but made in China.
Be careful dealing with these people as they do not give you an official quote they just give you an estimate so they can change prices as they please
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