They do not deserve a star. I had made an order 4th of August til today nothing received. Emails sent no refund received. Wish I had searched them up first before making purchase. Scammers
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I ordered paid for 2 Sherpa blankets , nearly $300 . Money gone straight away , I ordered on 9 /8/26 it’s now 9/10/26 , I’ve emailed no response again and again and now I can’t even connect to where I... Toon meer
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I also have purchased the multi-chopper, which I took to be an equal to the Livinstone 3 second chopper. It is nowhere near as good. As a matter of fact it is downright useless for chopping garlic... Toon meer
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I ordered 3 food slicers the ads were a product which didn't match up with what was delivered. They are cheap and crappy. Boxes were squashed and i only received 2. I won't be able to use as pres... Toon meer
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I bought the bathroom corner shelf with…
I bought the bathroom corner shelf with suction cups. One cup does not stick to the tile properly as part of the cup covers the gapping between the tiles. Therefore, it becomes unstuck & falls. Cups should be able to be adjusted so it can stick flat to tiles. Waste of money!
24 november 2025
Review zonder uitnodiging
Antwoord van Australian Home
Hello Michelle,
Thank you for taking the time to share your feedback. I’m truly sorry to hear that the suction cup isn’t adhering properly to your tiled surface. When tiles have deeper grout lines or uneven spacing, standard suction cups can struggle to create a full seal, which sounds like what happened here.
Your point about having adjustable cups is very helpful, and I’ll make sure this is passed along to our product team for review. In the meantime, I’d really like to make this right for you. Please reach out to us with your order details so we can arrange a replacement option or a refund, whichever you prefer.
Thank you again for bringing this to our attention.
Best regards
Item purchased was not delivered
Item purchased was not delivered. The tracking said it had gone to a parcel locker the address was supplied so no need to go to a locker. Have tried to contact and no reply. Would not recommend using this site
19 november 2025
Review zonder uitnodiging
Antwoord van Australian Home
Hello D Bilderbeck,
Thank you for bringing this to our attention. I’m truly sorry to hear that your order was marked as delivered to a parcel locker instead of your supplied address, and that you weren’t able to reach us—this is not the experience we want for our customers.
I’d like to resolve this for you as quickly as possible. Could you please provide your order number and any tracking details you have? We will investigate the delivery error with the carrier and make sure you receive your item or a suitable resolution.
Thank you for giving us the chance to make this right.
Best regards
This is a SCAM SITE
This is a SCAM SITE, and the replies they are posting to people on here aren’t genuine and there is no resolution, it’s all part of the scam. They don’t have a connected phone number in Australia, and don’t answer numerous emails. DO NOT WASTE YOUR MONEY BUYING FROM THIS SITE
14 november 2025
Review zonder uitnodiging
Antwoord van Australian Home
Hello Julie,
Thank you for sharing your concerns. I’m sorry to hear about your experience, and I understand why you’re frustrated. We take allegations like this very seriously. While we know your trust has been shaken, I want to reassure you that we are here to address your situation directly and transparently.
Please contact us with your order number so we can investigate what happened and work toward a resolution. If you’ve already emailed us, feel free to resend your details so we can locate your message and respond promptly.
We appreciate you bringing this to our attention and giving us the opportunity to look into it properly.
Kind regards
Don’t buy from these cnuts.
So I ordered a special holder for a shower head because after surgery I cannot stand in shower. They delivered a small black singlet which I thought was another order. I tried numerous emails but they just showed me ‘proof of delivery’ pic and told me to contact delivery company. A Chinese uncontactable company. PayPal won’t refund because there is a picture of delivery. So thanks fir nothing. They have my money and I’ve lost. Great.
14 november 2025
Review zonder uitnodiging
Antwoord van Australian Home
Hello trapezoid,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration and inconvenience this has caused you. What you’re describing is absolutely not the experience we want anyone to have.
Receiving the wrong item is disappointing on its own, but having to deal with unhelpful responses and no clear way to resolve the issue makes it even worse, especially considering your recent surgery and the need for the shower head holder.
I understand how upsetting it must be to be shown a generic delivery photo without any real assistance. You should never be left to chase down an uncontactable shipping company, and you certainly shouldn’t feel abandoned after reaching out multiple times.
If you’re open to it, please share your order details with me here, and I’ll do everything I can to look into this personally and work toward a proper resolution. You deserve to receive the product you paid for or a refund if that isn’t possible.
Thank you again for bringing this to our attention. I hope we can make this right for you.
Best regards
It is a Chinese business
This online store is a front for a Chinese business, which means two things
1) The products that they sell are not as advertised. I bought a decoration object, that on pictures (probably generated by AI) seemed to be medium size, ie ~30cm. When I received it, it was not even 10cm. A fraud
2) If you want to return it, you have to send it back to China. Good luck with that, and have fun with customs, especially as the customer service refuses to share the information required by Chinese customs
As for the product itself, it is the same cheap quality things that you can get for half the price on Amazon or other marketplaces
10 november 2025
Review zonder uitnodiging
Antwoord van Australian Home
Hey Agnes,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand your frustration regarding the size and return process. Our goal is to provide clear, accurate product descriptions and images, and it’s disappointing to hear that this wasn’t your experience. We’ll be reviewing the product listing to ensure that the dimensions and photos are fully transparent for future customers.
Regarding the return process, we recognize that international returns can be inconvenient, and we’re currently working on solutions to make this simpler and more affordable. If you haven’t already, please reach out to our customer service team again with your order details — we’d like to look into your case directly and see how we can make this right.
We appreciate your feedback as it helps us improve both our products and service.
Best regards
Scam Compsny
Would give zero if I could. DO NOT BUY FROM THIS SCAM COMPANY. Telephone number does not exist. Goods do not arrive. Emails you receive are bogus, tracking info false. Company NOT Australian, save your money people. Lodging a Fraud complaint against them 🤬. Ordered products in September 🤬🤬
29 september 2025
Review zonder uitnodiging
Antwoord van Australian Home
Hey Patt,
We’re very sorry to hear about your experience and completely understand how disappointing this must have been. What you’ve described is far from the standard we strive for, and we take feedback like this seriously. We’ll be thoroughly reviewing what went wrong with your order and the communication you received to ensure this doesn’t happen again.
Thank you for taking the time to share your experience — it helps us identify where we need to do better.
Best regards
Digital spoon
Wish there was a zero, they’re not worth one star. After waiting for some time the product arrived broken. They were very generous and gave me a 30% refund for a product that is useless and thrown in the bin. You should be ashamed!
3 oktober 2025
Review zonder uitnodiging
Antwoord van Australian Home
Hello Leonie,
We're genuinely sorry to hear about your experience and completely understand your frustration. Receiving a broken product after a wait is incredibly disappointing, and it's clear we fell short of your expectations—and our own standards.
While we did issue a partial refund, we recognize that it didn’t make up for the inconvenience or the unusable item. That’s not the kind of outcome we aim for, and we’re sorry it left you feeling this way.
We appreciate your feedback—it helps us improve. If there's anything further we can do to make this right, please don’t hesitate to reach out directly.
Kind regards
phone number does not connect - scam
phone number does not connect - looks like a total scam
22 september 2025
Review zonder uitnodiging
Antwoord van Australian Home
Hey Peter,
We're really sorry to hear about your experience trying to reach us. That’s definitely not the impression we want to give. We recently had some issues with our phone line, and we understand how frustrating that can be.
Please know that we're a legitimate business and are actively working to resolve this. In the meantime, feel free to reach out to us via customer support. We'd really appreciate the chance to assist you directly and clear up any concerns.
Thanks for bringing this to our attention.
Kind regards
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