AutoBidMaster Reviews 232

I have had no issues at all with using auto bid master everytime I call or need help they get what I need done right there on the phone with me and that makes me very happy I will continue and do business with them in the future

Great experience! The website is clear and easy to use. My car was shipped within 2 days after I won it. The final bid was $768, but I ended up paying $2,253 including shipping. I don’t have much to say about the price increase, maybe that’s just how things work in America. Taxes everywhere! Glad I’m not American 😄 Thanks for reading, guys.

In November of 2024 I purchased a 2012 Mercedes Sprinter Cargo van. I flew out to Atlanta GA to begin the process of inspection and ownership. My reason to purchase this hinged on the overall condition and seemingly low miles. As it turns out while the seller listed actual mileage at 139677 after over a year of this vehicle being unavailable to operate I discovered that my Diagnostic Scanner lists the actual mileage today at 224177 miles which is a substantial difference. Although the odometer reads 144256 miles it's quite apparent that seeing the actual miles listed via the icarsoft mb 3.0 Diagnostic Scanner Reader 224177 miles had I known this actual information would have ended my interest in purchasing this. And I hold responsible Autobidmaster for its negligence in actually reporting of this as actual mileage. When all they had to do to find the true mileage is scan the detailed information with a diagnostic scanner. This vehicle has been inoperable since I purchased this from autobidmaster in 2024 and have had several technicians attempt to repair this only to fail to find the problem to repair this vehicle. Leaving me with a waisted 8000.00 purchase

I want to thank Luba Tarshikov for helping me going through documentation. Swift reply and great experience

Luba provided great customer service at AutoBidMaster. Great from start to finish. Helpful and fast on inquires.

Tabitha
Was extremely helpful and understanding of what the problem I had and sold it within a couple of minutes
I am in a customer business myself and I have 10+ people working for me
Tabatha fits the profile of an employee who is above and beyond with customers

terrible experience overall, they give you one day to pay for the car, my bank has a limit to zelle for 5000, the invoice was 8000 so had to pay the remaining 3000 by a wire transfer which take normally a one business day so you end up paying a late fee of 50$ literally at the end of the day that you bought the car at, let alone the lack of payment options, I will take g02auctionsnow.com all day over them

This was great service, answered all my questions.

They are totally peddling garbage. I could say I’m selling a yacht but when THEY deliver it is a Chester Van they will take NO responsibility. They simply say they are a broker and it is your responsibility to verify that what THEY say they are selling is actually what they are selling. Then when you ask them about being ripped off they simply give you the opportunity to ripoff someone else. For a fee. How is Auto Bid Master or Copart allowed to do business?

CONSTANT ERRORS IN THEIR WORK AND ASK FOR NEW AND NEW CHARGES WHICH ARE NOT DESCRIBED IN THE AUCTION

I ami'm being very honest. She was very nice to me and I told her I was a new bited and she's very patient with me.And I was very comfortable when she was trying to teach me.And show me about bidding

I love working with them as a broker they always have my back. All paperwork is done in such a efficient and timely manner. Their customer service is top notch I've never called them without getting it completely resolved

Kupilem auto samodzielnie, zleciłem jedynie fracht morski dla Autobidmaster. Na drugi dzien odbieram telefon od Pana P. z Warszawy z wylewnymi rzucanymi pytaniami typu - ,,widze ze wygral Pan samochod, dlaczego nie kupil Pan przez nasz portal?... " itp. itd. Wiec twierdze ze mam prawo kupowac jak mi sie chce. No wiec dalej najlepsze - prosze mi wyslac fakture zakupu. Fakure zakupu natychmiast po zleceniu transportu. Pan P. wie jak to jest z fakturami, wiec w zlosci zada od razu dokument. Dokument ktory jest potrzebny jedynie do agencji celnej. Ale wiadomo. Takze kazdy czlowiek ma prawo postepowac i kupowac zgodnie z wlasnym uznaniem i nie musi to byc przez Autobidmaster. Faktur nie fałszuje. Spi Pan spokojnie... Pierwszy i ostatni raz wspolpracowałem z Autbidmaster.Ceny na stronie inne w szacunkach inne po zleceniu.

I thought we had a miscommunication problem but I was the one misunderstanding and she had me taken care of in less than a minute. Perfect service, I hope I get her every time!

Luba over the phone helped me change my shipping address as well as helping me understandwhich payment method was best. Everything was done in a timely manner and hassle free.

Lack of transparency and potentially misleading advertising

I purchased a vehicle through Autobit Master relying on the information displayed in their online listing and auction. The listing only showed minor cosmetic issues and never mentioned any serious mechanical problems. Based on that description, I proceeded with the purchase, paying several thousand dollars.

When the vehicle arrived, it wouldn’t start at all. The engine was completely damaged (“engine seized”), something that was never disclosed. Because of this omission, I ended up losing a significant amount of money, as I had to sell the car for a fraction of what I originally paid.

What concerns me even more is their attempt to blame the buyer by saying they “recommend inspecting the vehicle in person.” That argument is illogical. If they offer online auctions, then the platform is required to be transparent, truthful, and compliant with basic consumer protection standards. The duty to disclose essential mechanical issues lies with the seller — not the customer.

From a legal standpoint, failing to disclose major mechanical defects may constitute misleading advertising, misrepresentation, and a violation of consumer protection laws. A company cannot shift its lack of transparency onto the buyer or justify it by claiming the customer should have been physically present. The law requires accurate, complete, and honest descriptions.

My experience was extremely negative: the information they published did not match the actual condition of the vehicle, resulting in a substantial financial loss. I cannot recommend this platform, as their lack of transparency can seriously harm buyers.

Luba Helped me so much allways give in me good information and haveing me update on my situation thanks for her help and allways responding nice and helpful she does such a good job 😊😊😊

Agent was very courteous and made sure all and any issues I had were resolved before getting off the call.

I call to follow up the title of a car I bought on an auction so I call and talk to Mrs Luba who helped me to find out what the status of the paperwork was, but she was so kind to call me back with all the information and even the track number so I can know for fact what to expect. I have to say Luba was very helpful, clear, educated, on time (cause she say she was calling me back in two hours and exactly on time she call me with all the regarding information. I recommend Luba without hesitation

Luba was a great help she made everything so easy while on the phone with me thank you so much Luba we need more people like you!