They make Promises they don't keep! I'm dizzy from how much runaround they gave me! Finally got ahold of a guy named Gavin, That said everybody else is a scammer don't trust other companies... And the... Toon meer
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Lees wat reviewers zeggen
They were able to get our vehicle towed quickly and efficiently. Communication was on point and was able to inform us about when it will be picked up and delivery was done with no issues. In case of... Toon meer
Roger was always very attentive and answered my messages even though he was out of his working hours, and he got me a very good price! Very good service! I recommend it!
Gavin made everything possible to make sure I was taken care off and my car was delivered fast! Would definitely recommend autohaul for anyone that needs their vehicle transported.
Bedrijfsgegevens
Geschreven door het bedrijf
Auto Haul Direct provides reliable vehicle transport services across the USA. Whether you need state-to-state car shipping, cross-country car shipping, or door-to-door auto transport, our team helps make the process simple from quote to delivery. Whether you are relocating, buying a car online, sending a vehicle to family, or planning cross-country car shipping, we help coordinate transport based on your route, timing, and vehicle type.
Contactgegevens
Verenigde Staten
- autohauldirect.com
4,0
Goed
23 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great experience!
Had an amazing experience with them! Gavin did an absolute perfect job communicating with me and keeping me updated,along with giving me the best prices available!
He had found me the best driver for the job and the car was transported to buyer in great time!
I highly recommend using them for any and all auto transport needs!
1 juli 2026
I disliked the fact that I signed a…
I disliked the fact that I signed a contract to have my car transported for $650. On the day of pickup, your agent told me that there were no drivers available at that price. She should have known this ahead of time. Consequently, since I needed the car moved on that date, the price increased to $1100.!! You backed me into a corner, knowing that I would pay your additional amount of money to have the car moved on that particular day. Also, my car was initially loaded onto a two car flatbed trailer, with my car hanging off the back, to be moved to another location and reloaded onto a proper auto carrier. That was not explained to me and that was not part of the contract. And finally, I told your agent to tell the driver to call me with updates on his arrival. I even spoke to the driver myself, requesting that he would give me updates. I never received a call from your company or your driver. I was busy and my wife had to take delivery of my car. That was unprofessional and upsetting to my wife. If anyone asks for an auto hauling company, yours is THE LAST I would recommend.
8 juni 2026
Review zonder uitnodiging
Antwoord van Autohauldirect
Thank you for your feedback..
We'd like to clarify a few points regarding your shipment. The rate adjustment was not the result of our company "backing you into a corner." Carrier pricing is determined by the transportation market, and the increase reflects what was required to secure a driver for your requested pickup date. We presented the available option, and you chose to proceed.
The use of a local flatbed to transfer a vehicle to a larger carrier is a standard industry practice in certain areas and does not impact the safety or condition of the vehicle.
Regarding communication, we did relay your request for updates to the carrier. While we understand your frustration that you did not receive the calls you expected, drivers manage their schedules on the road, and communication can sometimes vary.
We regret that your experience did not meet your expectations, but we appreciate the opportunity to transport your vehicle and wish you all the best.
0 stars
My vehicle was never picked up. They changed the pick-up time twice. Said they couldn’t find a driver and refunded the 300. Don’t waste your time now. My car is being towed away because of incompetence from this company.
24 mei 2026
Review zonder uitnodiging
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