This company are con men as sent out wrong part and then after 1 hour trying to get a way to contact them find out you need to pay for the return after already paying extra postage to get hassle free... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... Toon meer
Bedrijf heeft geantwoord
Easy to identify the required parts on your site. Quick and user friendly order process. Timely and well packaged items received at my door. Generally a 5-Star Service. Keep up the good work & pr... Toon meer
Bedrijf heeft geantwoord
Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices
Contactgegevens
Verenigd Koninkrijk
- trust@autopartspro.co.uk
- autopartspro.co.uk
3,7
Gemiddeld
312 reviews
Vraagt klanten om een review
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Autopartspro - Great Britain
Hi JERRY!
Thank you for your great and emotional feedback!
We're glad to know that our efforts are noticed. It is extremely important to us.
We look forward to seeing you in our online store.
Best regards,
Autopartspro Team.
Very good service
29 juni 2022
Antwoord van Autopartspro - Great Britain
Hi AlisterYule!
Thanks for your feedback!
Glad to be of service.
Best regards,
Autopartspro team
Deceptive
Not come across anything like this before. This appears to be .co.uk site but is actually German -
Seller
AUTODOC AG
Email ending @pkwteile.de
+49 30208478255
Only noticed this when my £4.34 rear wiper blade Paypal receipt came through at £16.23. Immediately mailed to cancel - this was ignored until the part was despatched then got a reply that said I could return the part if I wanted to but of course it was too late incurring further cost to return it to Germany.
It doesn't make sense to me - If a buyer in the UK needed a specific part from Germany fine but why pretend to be a UK seller when you are not? - when you are only going to get annoyed customers and bad reviews - crazy.
Best part - the wiper didn't fit even though it was specified for the car - I had to remove the blade, fit it into the original and chuck the rest of the new wiper in the bin.
Bad experience.
25 juni 2022
Antwoord van Autopartspro - Great Britain
Dear Customer,
We apologise if there has been any misunderstanding.
All information about our company is public and can be easily found on the website.
Please contact us at trust@autopartspro.co.uk with the order details.
We will get back to you as soon as possible to resolve the issue promptly.
Best Regards,
Autopartspro Team.
Just very mis-leading when it comes to…
Just very mis-leading when it comes to postage, but then got email to say with uk parcelforce, received in very good packaging. Bank holidays might have slowed up receiving quicker.
6 juni 2022
Antwoord van Autopartspro - Great Britain
Hello Adrian!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Autopartspro Team.
spot on no problems just great service…
spot on no problems just great service would highly recommend
12 mei 2022
Antwoord van Autopartspro - Great Britain
Hello Thomas !
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro team
Overall good service
Took about a week to come but I wasn't in a hurry so was fine. Mechanic fitted the parts no issues.
10 mei 2022
Review zonder uitnodiging
Antwoord van Autopartspro - Great Britain
Hello Rayhan Rahman!
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro team
They are the only company i have…
They are the only company i have managed to get the car part's that i have needed, also the price is good and the service is brilliant, i highly recommend them
9 mei 2022
Antwoord van Autopartspro - Great Britain
Dear Anthony,
Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have a positive experience of cooperation with us.
We wish you good luck on any road.
Best regards,
Your Autopartspro Team.
Part was right shipping was quick…
Part was right shipping was quick shipping price not so good
6 mei 2022
Antwoord van Autopartspro - Great Britain
Hello Karen !
Thank you for sharing your feedback and for your time!
We look forward to seeing you in our online store.
Best regards,
Autopartspro team
Antwoord van Autopartspro - Great Britain
Hi Colin!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Autopartspro team
Everything was excellent
25 april 2022
Antwoord van Autopartspro - Great Britain
Dear Benjamin,
Thank you so much for your positive feedback, we really appreciate you taking time to leave it!
Best regards,
Autopartspro Team
I don’t receive the part
28 maart 2022
Antwoord van Autopartspro - Great Britain
Dear Esam Alasmari,
We are sorry to hear you faced any inconveniences.
Our team will contact you in shortest terms in order to specify the issue occurred.
Best regards,
Autopartspro Team
Hi I would recommend ,I ordered a …
Hi I would recommend ,I ordered a rear light for my Mercedes, I received the item within 3 working days,
Frank
18 maart 2022
Antwoord van Autopartspro - Great Britain
Hi Frank .
Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have a positive experience of cooperation with us.
We wish you good luck on any road.
Best regards,
Autopartspro team
Very pleased with the part
Very pleased with the part and the price, just a pity it took a week to arrive.
Held up in customs?
17 februari 2022
Antwoord van Autopartspro - Great Britain
Dear Mr Weston,
Thank you for the positive feedback.
Please note that the processing time of the order is 1-2 days.
The delivery time to the UK may take 3-7 working days.
Please, feel free to contact us if you have any questions.
Best regards,
Your Autopartspro Team
Quickest delivery ever
17 februari 2022
Antwoord van Autopartspro - Great Britain
Hello Muhammad,
We really appreciate you taking the time to leave us a 5 star review, thank you.
Best Regards,
Autopartspro Team
did not tell me the parts i needed…
did not tell me the parts i needed would have to come from germany,
took to long to come
vauxhall could have got my parts in 2 days
not happy with the service
16 februari 2022
Antwoord van Autopartspro - Great Britain
Dear Graham,
Kindly note that we have a clear information on the website that we are based in Germany:
https://www.autopartspro.co.uk/company
The delivery from Germany to the UK takes 4-6 working days.
Our quality control manager will check the issue and contact you shortly.
Your response will be highly awaited.
Best regards,
AutoPartsPro team
Antwoord van Autopartspro - Great Britain
Hello Mr. Thomas,
We really appreciate you taking the time to leave us a 5 star review, thank you.
Best Regards,
Autopartspro Team
Terrible experience!
Terrible experience!
They advertise they sell the correct parts for your car, but when they arrive won't fit your vehicle.
When you try to return, they make take pictures to send to them. Then they asked for more pictures and go on and on...
This is a Scam of a business, based in Germany.
Beware and don't use this company
10 februari 2022
Antwoord van Autopartspro - Great Britain
Dear Joao,
We bring you our sincerest apologies for the inconvenience caused.
Please provide us with the order/customer ID number.
Our quality control manager will contact you in the shortest terms in order to specify the issue and find an appropriate solution.
Best Regards,
Your Autopartspro Team.
Very good correct part on time .
10 februari 2022
Antwoord van Autopartspro - Great Britain
Dear Mr John Gilligan,
Thank you for your kind feedback.
We're happy to be of a good service for you.
Best regards,
AutoPartsPro team
Super thanks 🤗
10 februari 2022
Antwoord van Autopartspro - Great Britain
Dear Andrius,
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Your Autopartspro Team.
Made an order online was no problem…
Made an order online was no problem with taking my money and speaking to me whilst the order was placed and sent out, as soon as my order came 2 parts were missing out of the 4 i ordered, got intouch was told would be replied to within the next day and this was 5 days ago and still waiting with no reply no nothing, do not spend your money on this site they are scammers and not even based in the UK if you look.
So after being intouch with them they tried to say it was only 1 item when i proved it was 4 items not 1 then i was asked to send photos of my order to prove it was wrong and i was missing 2 of the 4 parts, then they agreed it was wrong, having done so now my only option is to send the items back for them to be 'examined' and i will be given a refund or new parts? No option for me to get the other 2 items which were missing from my order lol? Complete shambles.
AVOID AT ALL COSTS.
9 februari 2022
Review zonder uitnodiging
Antwoord van Autopartspro - Great Britain
Dear Mr Perison,
We bring you our sincerest apologies for the inconvenience caused.
Please provide us with the order/customer ID number so we will get back to you as soon as possible to resolve the issue promptly.
Best Regards,
Your Autopartspro Team.
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