AutoPayPlus Reviews 6.584

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

AutoPayPlus is one of the most unique and awesome products we offer to all our guest's. It builds guest loyalty and is a core offering we show to all of our guest's

Beoordeeld met 5 van de 5 sterren

Mariah is a keeper her professionalism speak volumes very communicative even handle the system slow up well walk , talk me through all my questions and concerns . She has had a voice as an Angel . Tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Micah deserves recognition for how he handled my car payment situation. From the first interaction, he was kind, patient, and extremely knowledgeable. He didn’t rush me, he didn’t talk down to me, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Once I requested to be transferred to a live agent my time was not very long at all. Mariely was very polite and professional. She reassured me that my request was timely and there would be no problem... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst

Over AutoPayPlus

Geschreven door het bedrijf

AutoPayPlus® helps our members discover Budgeting Done Better.

We offer a flexible payment schedule that matches your payments to your paycheck.

To pay off your loan even faster, you can easily adjust how much you pay to what best fits your finances.

Established in 2003, AutoPayPlus® has transmitted approximately $5.65 billion safely and securely to over 250,000 satisfied members.

AutoPayPlus

Geschreven door het bedrijf

Budgeting, Done Better.
Whether your goal is to avoid late payments, protect your credit, or pay off your loan faster, AutoPayPlus® helps you change your life without changing your lifestyle.

Budgeting Done Better

AutoPayPlus can help!

AutoPayPlus can help!
Our Payment Plus Guarantee ensures that your payments are made on time, every time.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

The woman I talked to was very friendly…

The woman I talked to was very friendly and she knew what she was talking about and she was right. I usually can’t stand to call these places and deal with someone. She was pretty cool. Got a good employee there.

30 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Adam, thank you for taking the time to share your experience with us! We’re glad to hear that our representative was friendly, knowledgeable, and made the process easier for you. It means a lot to know she helped change what is usually a frustrating experience. We truly appreciate your kind words and thank you for choosing AutoPayPlus. We’re proud to be your payment concierge and are always here if you need assistance.

Beoordeeld met 5 van de 5 sterren

Great experience

Every time I have reached out, I've had a great experience. Very helpful and understanding.

29 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Trina, thank you for sharing your continued experience with us! We’re happy to hear that every interaction has been helpful and understanding. We truly appreciate your trust in AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out whenever you need assistance.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Excellent Customer Service
👍👍👍

29 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Darryl, thank you for your feedback! We’re glad to hear you received excellent customer service. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge.

Beoordeeld met 5 van de 5 sterren

Courteous and efficient customer service

Courteous and efficient customer service

29 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Ruth, thank you for your feedback! We’re glad to hear our customer service was courteous and efficient. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

The person who helped me was very clear…

The person who helped me was very clear and understandable.

29 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Amber, thank you for your feedback! We’re glad to hear our representative was clear and easy to understand. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

Charquesha S

Charquesha S. Took great care of me and helped me solve my issue right away.

29 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello, thank you for sharing your experience with us! We’re glad to hear that Charquesha S. took great care of you and was able to resolve your issue right away. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

Great customer service and answered all…

Great customer service and answered all my questions with great detail so there was no confusion

29 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Kara, thank you for your feedback! We’re glad to hear our customer service team answered all your questions with clear, detailed information. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

I want to personally say Thank you to…

I want to personally say Thank you to Johnathan L for finally getting my issue resolved after I have been trying for monthsssssssss. He did it in less than 24 hours. Again thank you so very much

29 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello, thank you for taking the time to share your experience with us! We’re happy to hear that Johnathan L was able to resolve your issue so quickly after you had been working on it for some time. We truly appreciate your patience and kind words, and we’ll be sure to share your feedback with him. Thank you for choosing AutoPayPlus. We’re proud to be your payment concierge and are always here if you need assistance.

Beoordeeld met 5 van de 5 sterren

Madeleine was sweet and efficient

Madeleine was sweet and efficient

29 januari 2026
Review zonder uitnodiging
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Antwoord van AutoPayPlus

Hello Courtney, thank you for your feedback! We’re glad to hear that Madeleine was sweet and efficient. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

I didn’t treat the man with the respect he deserved but I apologized.

Was great I got upset because of how many times i had to clear a problem up and i was rude to him. I felt i did not treat him with the respect that he deserves so i apologized and told him I was sorry. He was very professional and a great representative.

27 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Jason, thank you for taking the time to share your experience with us. We appreciate your honesty and are glad to hear that our representative remained professional and helpful while working to resolve the issue. Your kind words mean a great deal, and we thank you for choosing AutoPayPlus. We’re proud to be your payment concierge and are always here if you need assistance.

Beoordeeld met 5 van de 5 sterren

Micah B was exceptionally patient and…

Micah B was exceptionally patient and helpful. He made sure he explained what happened to my account and provided a resolution.

28 januari 2026
Review zonder uitnodiging
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Antwoord van AutoPayPlus

Hello Francis, thank you for sharing your experience with us! We’re happy to hear that Micah B was patient, helpful, and took the time to explain what happened with your account while providing a resolution. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

Chante gave exceptional service helped…

Chante gave exceptional service helped me on information that I didn’t know she needs a raise

28 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Jason, thank you for your wonderful feedback! We’re happy to hear that Chante provided exceptional service and shared helpful information with you. We truly appreciate your kind words and will be sure to pass them along. Thank you for choosing AutoPayPlus. We’re proud to be your payment concierge and are always here if you need assistance.

Beoordeeld met 5 van de 5 sterren

Micah was so helpful

Micah was so helpful! I really appreciate his help!

27 januari 2026
Review zonder uitnodiging
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Antwoord van AutoPayPlus

Hello Jamie, thank you for your kind feedback! We’re glad to hear that Micah was so helpful and truly appreciate you sharing your experience. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

Jahliese was very quick knowledgeable…

Jahliese was very quick knowledgeable and helpful

28 januari 2026
Review zonder uitnodiging
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Antwoord van AutoPayPlus

Hello Keith, thank you for your feedback! We’re glad to hear that Jahliese was quick, knowledgeable, and helpful. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

He was great and help ful

He was great and help ful

28 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Tori, thank you for your feedback! We’re glad to hear our representative was great and helpful. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

Fantastic victory was an absolute…

Fantastic victory was an absolute pleasure to talk to and very knowledgeable of service. Very polite and helpful.. thank you for your hospitality.

27 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Ayesha, thank you for your wonderful feedback! We’re happy to hear that Victory was knowledgeable, polite, and a pleasure to speak with. We truly appreciate your kind words and thank you for choosing AutoPayPlus. We’re proud to be your payment concierge and are always here if you need assistance.

Beoordeeld met 5 van de 5 sterren

The agent very personable and on point…

The agent very personable and on point it was a blessing to get someone help from Jump Street and be nice with the results. Usually people act like they know something and want you to be fast with explaining things that you not sure of. But she gave me time and made me feel like your company is doing me justice by just being with you all. You don't get that for most young people on the phone these days. She is top quality when it comes to being a people person as you should already know because, she definitely makes you look good. I will go as far as to say she must be the plus in your name. JPG

27 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello John, thank you for taking the time to share such meaningful feedback with us. We’re truly glad to hear that our agent was personable, patient, and took the time to listen and help from the very beginning. Making our members feel supported and understood is extremely important to us, and it’s wonderful to know she made you feel valued. We sincerely appreciate your kind words and will be sure to share them with her. Thank you for choosing AutoPayPlus. We’re proud to be your payment concierge.

Beoordeeld met 5 van de 5 sterren

Customer service was very nice and it…

Customer service was very nice and it was done within a few minutes. No problems at all

27 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Maria, thank you for sharing your experience with us! We’re happy to hear our customer service team was nice and able to assist you quickly with no issues. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need help in the future.

Beoordeeld met 5 van de 5 sterren

Very pleasant person and professional

Very pleasant person and professional

27 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Toni, thank you for your feedback! We’re glad to hear our representative was pleasant and professional. We appreciate you choosing AutoPayPlus and are proud to be your payment concierge. Please don’t hesitate to reach out if you need assistance.

Beoordeeld met 5 van de 5 sterren

Very helpful and so nice!!

27 januari 2026
Review zonder uitnodiging
Logo AutoPayPlus

Antwoord van AutoPayPlus

Hello Lindsey, we are happy to hear your experience with our representative was so helpful and nice! Thank you for choosing AutoPayPlus as your payment concierge.

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