AUX UK Reviews 43

I recently had an AUX heat pump installed through AUX UK, and I couldn’t be more satisfied with the experience. From the initial consultation to the final installation, the team was professional, knowledgeable, and responsive. They clearly explained how the system works, helped me understand the available energy savings, and tailored their recommendations to suit my home.
The heat pump itself is incredibly efficient and noticeably quieter than I expected. It heats the house evenly and works well even during colder days — a real game-changer compared to our previous system.
The engineers arrived on time, cleaned up after themselves, and made sure everything was set up perfectly before leaving. Aftercare support has also been reassuring, with AUX UK following up to ensure the system was running smoothly.
I highly recommend AUX UK for anyone considering switching to a heat pump.

Fantastic group of knowledgeable staff, very friendly and selling a fantastic product

High quality products
Perfect service
Thanks guys

Amazing quality of products and Fantastic service

New heat pump and radiators fitted to replace our gas boiler. Got the work done quickly, and remedied any issues/answered any questions we had afterwards, promptly.

We had Aux Heat Pump installed last November 2024, efficiency is very high around 6.40. this means every 1kwh electricity I use in return I get over 6kwh energy, heating my 4 bedroom house and 24 hours constant hot water from they supplied hot water tank. It looks like I will be saving around 40% energy bill comparing gas boiler.
I compared AUX Heat Pump with other brands such as Vaillant, Lg, Daikin, Samsung, Mitsubishi, Octopus and I found out that their efficiency as low as 4 and costly.

I strongly recommend you all get a quaotion from AUX UK

Thanks again guys for my warm house, my 2 kids just wear shorts and t-shirts all winter.

Just converted from a gas boiler to an AUX HeatPump, and what a difference!! You would hardly know it's running, the unit looks good. Not an eye sore like some of the others I looked at. Also very efficient

An excellent company to deal with, very efficient and professional service. Would highly recommend :)

Great service. Very professional. Well recommended

As a portfolio landlord, I've worked with many suppliers over the years — but my experience with AUX Heat Pumps has been one of the best so far.

The entire process, from initial contact to installation, was smooth, fast, and hassle-free. Their customer service team is responsive and professional, and the installers were on time, tidy, and clearly experienced. AUX handled everything efficiently, making the whole operation effortless for me.

But most importantly — the tenants are genuinely happy. The systems are quiet, reliable, and deliver excellent heating and hot water performance. I’ve had zero complaints, and several tenants have even commented on how much more comfortable their homes feel.

On the operational side, AUX’s team made everything easy to manage — great communication, fast turnaround times, and no surprises. It’s a relief to deal with a company that just gets things done properly.

Highly recommended for anyone in property who wants a stress-free, future-proof heating solution backed by great people and great service.

I had a aux heat pump recently installed at my property after a lot of debating of the effectiveness of the newer technology, after weighing up the pros and cons I bit the bullet,
So far the unit and system has worked well not only heating the water and heating my property utilising the egsisting radiators which was one of my concerns,
Now there is no gas at the property I am probaly a 1/3 better on my energy consumption,
Would highly recommend this technology

Recently I had AUX heat pump installed in my house last month replacing my old gas boiler. Very impressed how efficient heat pump heats up my heating and hot water. Now I don’t have gas I switched to heat pump tariff with octopus energy and I half my energy bills. The heat pump in my garden in modern stylish looking unit and runs very quietly, you barely would know that it’s on. AUX programmer and app is very easy to use control your heating and hot water needs. Highly recommended buying AUX heat pump to upgrade from traditional gas boiler system.

This is the real deal.

Very Efficient