Avalla Reviews 1.068

Smooth process from ordering to delivering.

All went well from purchase to delivery Thank you

I have had my Airfryer for a while and love it. Had a problem and reached out to Sam Bondsfield in their customer services department and I have been really impressed by the support and outcome I received. Thank you Sam!

This company is really good and responsive to problems, my dehumidifier was not working, they quickly arranged a collection of the faulty machine, and are sending me a brand new replacement.
The lady who arranged everything for me was helpful, caring and very efficient, she answered my emails fast and was very polite, and she is a credit to the company.
Thank you.

Once it was in stock the item was delivered quickly

This is my second Avalla dehumidifier. The first is still going circa 3 years. Great for drying washing. The small unit sits in the camper to monitor the moisture levels. Really simple to use. Prompt delivery and packaged well.

Customer services operators at this company are efficient, super helpful and friendly. I had a number of question relating to the item I purchased which were answered speedily and courteously. I had a small problem which was resolved without any hassle and with 100% satisfaction. I am absolutely delighted with my purchase of a Steam cleaning/floor scrubbing machine

Great product, great customer care and communication

Speed of delivery and have two larger Avallas which are doing stirling work.

Excellent communication.

Prompt delivery.

The Air Purifier is also excellent.

Best Steamer I've ever had. It's the first time I've had a machine that suits my slate floors perfectly. It cleans and steams and drys extremely well. I had a slight problem with the machine and contacted customer services. My experience with this company was amazing. Sam Bondsfield gave me the most outstanding customer service I have ever received. The whole problem was dealt with swiftly and efficiently. The communication was incredible for this day and age. So impressive. I can't thank Sam enough. I would thoroughly recommend buying from this Company.

Enfin un appareil à vapeur qui fonctionne correctement. Les brosses rotatives sont très pratiques pour nettoyer la saleté incrustée, la longueur du filtre électrique est parfaite, les petits crochets pour ranger le fil sont une aide précieuse et le top, le filtre pour le calcaire qui permet de garder son appareil en vie plus longtemps.

Fuyez cette marque et le produit AVALLA T-30 !!!! Après 2 utilisations les pignons sont déjà totalement morts. Normal ils sont en plastique, qualité déplorable !!!
J'appelle le fabriquant qui me demande de prendre une photo du problème, je lui envoie et il me réponde gentiment que la garantie ne pourra pas être mise en place car j'ai ouvert l'appareil !!! Comment envoyer une photo du problème sans ouvrir l'appareil ????
Fuyez cette marque et ce SAV malhonnêtes.

Honest, helpful service. Will buy again.

I purchased a T30 steam mop from Avalla a year ago,with a 2 year guarantee.Unfortunately it suddenly broke down.I sent it back,and nearly two weeks later,it is still somewhere lost in transit.I have today received a replacement steamer from Avalla,the lovely Claire sorted it out for me.You can`t go wrong with this company,give them a try,I recommend them.Thank you Claire.

Très efficace pour règler mes problèmes d'humidité. Offre prix intéressante et envoie rapide. Je recommande

Having damaged a piece of my T-5 steam mop, I asked about spares. I got a quick response from Claire via email to their "support" address on avalla.com. (Confusingly, replies are from an address on marketplacecutomerservice.zendesk.com). She sent me a diagram of the spare parts so that I could be sure of ordering the right one.
I haven't yet ordered, so I can't comment on speed of delivery, but email responses were prompt.

Le vendeur à été très réactif. J'ai eu un doute sur le livreur, mais tout a été très bien par la suite. Je recommande cette société, et son produit est très satisfaisant.

On est le 7 janvier, pas de nouvelles de ma commande passée le 31 décembre pour une livraison initialement prévue le 02 ou 05 janvier.
Envoi d'un mail à Avalla le 06 janvier et pas de réponse.
J'espère donc un retour dans les jours à venir

Only had this a short time so still figuring out how to work it however it does seem to be doing its job .lt is a bit loud to loud to have in the bedroom if your sleeping.Delivery was excellent just a pity it was left outside my front door x driver didn’t even bother to ring my door bell .