Avax rent a car Reviews 

208
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had an excellent experience with Avax and would absolutely rent from them again! The car was practically brand new, in perfect condition, and fully equipped with everything we needed. Th... Toon meer

Beoordeeld met 5 van de 5 sterren

Szybka i bezproblemowa obsługa w razie pytań odpisywali bardzo szybko i konkretnie, auto nowe działające bardzo dobrze, jeden z największych plusów w porównaniu do konkurencji to brak kaucji. Wypożycz... Toon meer

Beoordeeld met 1 van de 5 sterren

Worst company EVER! I booked a car for my daughter and correctly put in her age and even paid more for that, when she arrived at thecairport in Split the refused to rent the car to her since she... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If you are looking for a safe trip and cozy, spacious car in Croatia-I recommend Avax! We rented Kia CEED SW 2024. to travel to an island, with a lot of baby stuff and formal clothing to attend to an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverhuur

Geschreven door het bedrijf

We offer car rental service in all major cities and airports: Zagreb, Split, Dubrovnik, Zadar, Omis and Korcula Island. Renting a car is the perfect way to discover Croatia. Browse our user-friendly website to find the perfect vehicle for your upcoming journey.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

208 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,3

Alle reviews

(208)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Clear information on the web site

Clear information on the web site, all mails and chats sent to me , very nice agent at Zadar and absolutely no problem with credit card or any other payment trouble. I definitely recommend, even if a little more expensive than other agency...

26 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent local car hire service in…

Excellent local car hire service in Dubrovnik. It was easy to book on the website and the various options were very clear, we selected the no excess option. The agent was very helpful and we’d thoroughly recommend this company and will use again.

20 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Everything worked as it should! Nice people, good car and good service!

17 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Outstanding customer service. We picked up a car in Trogir, drove around Croatia and Bosnia before dropping it off in Dubrovnik. I screwed up the return by dropping the car off at the wrong location in Dubrovnik and Petra went out of her way to let me change locations on the fly. Would definitely use them again.

1 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent and fair company with no hidden charges or rip off costs

I rented a car from Split airport for 10 days and I have to say the experience was faultless. Fantastic staff who are very easy going but also professional in their approach. Everything is fully transparent and communications were excellent for me. No hidden charges either and this is a company that won't scam you or rip you off with hidden dents or scratches on the car. When I returned my car, it was given a quick check against the video taken at the pickup and then it was all done. The process took about 5 mins to return! Great company and I will use them again when I go to Croatia as I will be visiting there every year now.

19 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good rentalservice

Called if they had any cars available. The only car they had was a Kia Cee’d SW. Booked it on the website. When arrived service was good and everything was explained fine.

14 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, very reliable, no hidden fees or penalties. We paid exactly the same amount as the one indicated in the reservation process and we even got an upgrade to a more expensive car with no extra cost. Very nice and helpful staff. We highly recommend them.

9 augustus 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great service but ‘tired’ hire car

The service - collection and drop off was great - I was met at the airport and met outside the office at drop off (different location), with friendly staff. Really happy on that - 5 stars. However, I afraid I can only give an average review overall as the actual hire car really wasn’t great. I was expecting a relatively new Polo or Swift, not a 122,000km (76,000 mile) Renault Clio. I can only assume I had one of the oldest cars of Avax’s fleet!

8 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service for good price

We were renting a car for 4 days (Suzuki Swift) in Makarska. I believe this is the best service for renting a car.
1) No deposit (at least if you include max insurance)
2) Friendly support
3) Car was delivered to the hotel and was picked up from the hotel.
4) 10 minutes to sign a contract and check the car
5) Good condition of the car
6) At least for me it was a very economy car (9 l/km)
I want to say thank you for your job! You are amazing!

6 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AVAX WAS GREAT, YET AGAIN (THANKS PETRA!)

Long story short: AVAX IS THE BEST. I rented a car in May 2021 to visit Montenegro for 4 days upon arrival at the Dubrovnik airport - it was the second time I've hired a car from them, because my first rental in 2019 to go from Split to Zagreb went so well. They were awesome as always.

Petra in Dubrovnik contacted me when my flight landed to make arrangements for me to find where she and the car were waiting, which I didn't expect and very much appreciated, never having had visited their Dubrovnik airport office. We quickly dealt with the paperwork, assessed the car condition and then out of her own personal generosity, suggested that upon returning from Montenegro, that I meet her in their Dubrovnik city office rather than the airport office which I had scheduled, in order to save me bus or taxi fare to the old town. She then said that when I drop the car off she would drive me the 3-4 miles from that office to the old town gate of my choice. Service like this is so rare and appreciated, it's why I will use Avax again every chance I get. They are fantastic (and unlike Sixt, don't charge a daily out-of-country fee if you visit a neighboring country). The are the best and I can attest to it. THANK YOU PETRA, YOU WERE AWESOME!

30 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They drove 3 hours to bring our car to…

They drove 3 hours to bring our car to our door in Omis (delivered it from Dubrovnik) when we booked it on line at 11pm the night before. INCREDIBLE customer service and very friendly. Car was in great condition. No problems at all. When we dropped it back off in Dubrovnik they drove us back to our hotel for free. We got the full insurance so we didn’t have to worry about anything.

22 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aucune surprise

Très bonne communication. Aucune surprise au moment de payer. Très bon rapport qualité-prix, je recommande!

17 oktober 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Car was not cleaned & empty gas tank

I needed a car from Split to Dubrovnik and read such positive review and I booked with them. The reason for the two stars is because first of all, the car wasn’t cleaned and what’s worst is the gas tank was empty. I ran back inside and ask them for the cloesest gas station. Know that I am a tourist and not a local and driving to a gas station with an empty tank was freaking me out and The stress level was high. I wish I had a more pleasant rental experience. Note: it was not a high season in Split, Sept 30, 2020

3 oktober 2020
Review zonder uitnodiging

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