Avax rent a car Reviews 

I see you disabled to possiblity to answers to your post (I guess this already says enough). So that is why write to your another review. Pedro van Eijk never mentioned that the child seat wasn't fixed. But that was not the problem: he never mentioned that it wasnt fixed and he then drove us around with our child unfixed (without us knowing this). I am 100% sure it is against all policies from any car rental company to let employees drive around customers babies without fixing the child seats? And to make it worse this employee didn't ask consent to the parent.

Do NOT rent your car at Avax Korcula. Pedro van Eijk does not care about your safety (nor of your children). And when your confront him with the situation he will be irrated and will tell you lies and will try to put the blame on you. All in all we don't even want to share the whole story on internet because it was just so horrible. We just want you to advice to NEVER rent a care here. Better just to rent a car in Split and take it across with the boat. Or just take taxis, because the island is small. But please never consider renting your car from avax for your own safety.

It was our first time renting a car from Avax and I can absolutely recommend it to anyone. It was very easy to find the best price/car for our Balkan trip on their website. Everything was very transparent, well explained and every question was answered very quickly.
We booked a Suzuki Swift with the “all in insurance” package and (that’s the difference to a lot of other car rentals) they did not try to sell us more insurances as we picked up the car. Very friendly staff! We really enjoyed our Balkan trip and avax was a big part of it.

Pick up at Zadar was fine although staff were miserable. We asked for a small Suzuki Swift and were given a family sized Vauxhall Safira so this wasn't great, as we wanted a small car with it being our first time driving on the other side of the road. Drop off in Split was horrendous, no details given to explain to drop off you had to go into the car park in the centre of town - run into their office to let them know you are there - run back to car and drive out of car park and meet them just outside the gate. This was ridiculously stressful. Man checking when returning keys tried to say petrol was empty when there was 3 out of 7 bars. Check was over the top looking under the car for defects etc.

Thank you for the nice service. I am very happy with the car and very good service. I recommend Avax. Karol Piskorski

Actualizado:
Realizamos un alquiler por internet para Zagreb, todo correcto hasta que llegamos al coche y vemos que en vez de 5 plazas solo contaba con 4.

Se lo comentamos al chico y dice que no pasa nada, que cabe en medio alguien y que no pasa nada por no llevar cinturón.
Nuestra cara fue un poema, la plaza más peligrosa y sin cinturón, nos quejamos y nos comenta que es nuestra culpa por escoger el coche y que además no tienen otros por allí.

Perdona, pero la culpa es tuya por anunciar un coche de 4 plazas como uno de 5. A parte había coches de otras categorías que si eran anunciados como de 4 aún habiendo sitio para 5.

Sin duda no alquilaremos más con esta compañía.

Edit 1: Un mes después ni han contestado el correo por lo que nula confianza con ellos

Edit 2: Sigo esperando la respuesta al antiguo correo, lo prefieren en inglés?

Super efficient

Great staff - quick replies - very helpful and prompt- great cars. good advice - what more do you want?

A lady called Petra was especially helpful!

The crooks,t they are thieves not refund the value of the rental deposit. and if something happens with the car..get ready... because you will pay twice as much. Avoid this company if you do not want a problem....and yes i had full assurance (premium)

The pick up in Zadar was smooth. The drop off in Pula was a Nightmare. Trying to find a parking spot in the center of the town close to the office was nearly impossible. I would suggest changing the locatition.

The staff were always quick and helpful to respond before I picked up the car.
The staff were very polite and not pushy about additional extras.
very straight forward service with no dramas. Just what you need

Good price, good service! Thanks for being a company I can trust, Avax

Excellent service, Everyone was kind and professional without any additional complications.. The car was clean.. Thank you Awax.. See you again 👌🏼🙂

Personal war nett und professionell ohne zusätzliche Komplikationen... Auto war sehr sauber.. Danke euch wir sehen uns wieder..

Svi su bili ljubazni brzi i profeaionalni bez ikakvih komplikacija .. Auto je bilo jako čisto, preporučujem svima. Hvala vam puno vidimo se ponovno 😁👌🏼

Ah les cartes bancaires Françaises, ......
Nous avons réservé une voiture par Internet et tout s'est déroulé à merveille, accueil chaleureux, avec une pancarte à notre nom à l'aéroport, transférés en voiture parce que le bureau est à 500 m (à vue de nez) de l'aéroport sur la route de Troguir .... tout était parfait jusqu'à ce que nous tombions dans le piège classique de la carte de DEBIT/CREDIT.
Si sur votre Carte Bancaire, pauvres français, il est écrit DEBIT, comme pour la plupart de vos compatriotes (sauf ceux qui ont pris une carte avec une réserve d'argent chez Géant ou Sofinco), et bien Avax Rent-a-Car, conformément à ses Policies (?) ne sait pas bloquer la Caution, certes raisonnable, de 700 à 900 Euros. Ils n'essaient même pas. La raison invoquée est qu'un carte de DEBIT ne peut bloquer la somme plus de 3 jours..... Or nous avions loué 14 jours. C'est ainsi, point barre. (D'autre compagnies savent le faire, pas la majorité sans doute, il m'est arrivé d'utiliser une carte marquée DEBIT pour bloquer une caution chez Thrifty à Tenerife par exemple, mais j'ai eu le même coup chez Goldcar à Lanzarote).
Du coup, par voie de conséquence, pour disposer du véhicule réservé, il FAUT prendre une Full Coverage Insurance PREMIUM (Zero Excess), ce qui augment le prix à la journée de 50 % (pour être précis une cat B passe de 20 à 30 € par jour). C'est pas plus cher qu'ailleurs, et c'est bien pratique en cas de problème, mais si vous comptiez rentabiliser la cotisation annuelle de votre Visa Premium en profitant de l'assurance liée à la loc de voitures, c'est raté.
Sinon, la voiture, un Susuki Swift, était très bien. Pas neuve, mais en très bon état. Et pour finir sur une note optimiste, le passage des frontières (nécessaire pour aller à au Monténégro ou même à Dubrovnik), l'utilisation de ferries (quasi inévitable, c'est trop bien les îles) et le conducteur supplémentairement (on ne sait jamais) sont inclus dans le prix, ce qui n'est pas négligeable, si on compare avec les autres compagnies.

Odlicna usluga i super odnos sa klientima 😁!

We (5 adults) rented a car from Avax for 13 days - the service and staff were lovely when we picked the car up, we had arrived a little earlier than planned and they were very flexible and helpful. The hire included the car green papers and an extra driver - which was a bonus as none of the other bigger car hire names offered this. I highly recommend Avax Rent a Car. Avax staff were super organised and we had no problems with the booking, pickup or drop-off. I've had previous problems with two of the larger companies when hiring cars so was very refreshing and easy.

Had a short trip in Zadar Croatia decided to rent a car when we got there was great service they met us on time the car was great! Very friendly easy pick up and drop off the car! Had no problems with anything they also spoke very good English! Would definitely reccomend to anyone needing a rental car in advance or last minuet!

I booked a day's car rental with Avax in Dubrovnik prior to our visit, so we could drive to Montenegro for the day. The day before our rental I called to arrange drop-off at our hotel, which I was advised would happen between 8.15-8.30. The next day... nothing. No car, no call and no answer when I phoned their number, every 5 minutes from 8.20 until 9.10. Very disrespectful and disappointing way to treat a customer.

The Dubrovnik office is located a short walk (300m) from the terminal, across the road from other rental offices. We were given a very thorough review of the car operation and walk through to document any damage before we took possession. The return in Split was easy, and once again the staff was very pleasant. Currently the Split office is located away from the terminal because of airport construction, but we were given a ride to the terminal door. Highly recommend

Very good experience. Smooth pick up and return of the car (minimal paperwork). Car almost new. Permissions and docs to cross borders ready to use and included in the price. I would do business again with Avax.

We were very pleased to be met by two very nice men.
They gave good recommandations of where to drive to have scenic views.
We highly recommend to use their services.