Excellent customer service this is what I wish every company would do in my situation. On January 28th 2026, i bought a couple’s ring they made sure the size was correct before shipping due to the car... Toon meer
Bedrijf heeft geantwoord
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The pricing was fair and the ring I ordered was exactly what they were advertising. It took a little time, but was well worth the wait. It was a stunning piece and made my now future wife extremely... Toon meer
Bedrijf heeft geantwoord
When the item arrived it was supposed to be engraved and it was not. Within 2 hours of my wearing the ring a stone fell out. The turquoise was not the same as the picture. And the stone was very lackl... Toon meer
Bedrijf heeft geantwoord
After weeks of research I chose Awareness Avenue. Their lifetime warranty, user friendly site and a wide selection of jewelry sold me. What I didn't anticipate was the professional, prompt and friend... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Awareness Avenue, we create more than just jewelry – we craft meaningful connections. Our collection includes stunning gift jewelry with heartfelt message cards, designed to celebrate life’s special moments between friends and family. We also specialize in customized jewelry, offering premium materials like solid gold and platinum that can be personalized to match your unique style. We provide custom pieces crafted from S925 sterling silver with luxurious gold or platinum vermeil plating for those seeking affordability without compromising quality. Awareness Avenue – where every piece tells a story, and every detail is made with care.
Contactgegevens
7302 Yellowstone Road, Cheyenne, WY 82009 United States, 82009, Cheyenne, Verenigde Staten
- support@awareness-avenue.com
- awareness-avenue.com
4,1
Goed
1K reviews
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Affordable
The customer service representative Michelle is the best with quick responses. Ring was very affordable and I’m excited to see it when it arrives.
18 april 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hi Emanuel,
Thank you so much for your kind words! We’re really happy to hear Michelle was able to help you quickly and make the experience smooth.
We’re also excited for you to receive your ring, and we hope you absolutely love it when it arrives. Thank you for choosing Awareness Avenue!
I absolutely love the piece
I absolutely love the piece. I felt that it took way too long to arrive though. Luckily, I ordered it plenty early since it is a gift.
17 april 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hi Cheryl,
Thank you so much for your kind words. I’m really happy to hear you absolutely love the piece, especially since it was chosen as a gift.
I’m sorry it took longer than expected to arrive. Many of our pieces are made with care and undergo quality checks before shipping, but I completely understand that waiting can be frustrating, especially when it’s for someone special.
We truly appreciate your patience and are so glad it arrived in time. Thank you again for choosing Awareness Avenue. We hope the gift is loved just as much as you love the piece.
Purple Moisonite Ring
The pricing was fair and the ring I ordered was exactly what they were advertising. It took a little time, but was well worth the wait. It was a stunning piece and made my now future wife extremely happy. I would be more than happy to order from Awareness Avenue again in the future!
31 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hey Cory,
Thank you so much for this amazing review.
It really means a lot to hear that the ring matched your expectations and that you felt it was worth the wait. Knowing it made your future wife so happy makes this especially meaningful for us — that is exactly the kind of moment we hope to be part of.
We truly appreciate your trust in Awareness Avenue, and we’d be honored to create something for you again.
Wishing you both all the best and a very happy future together.
Warm regards,
The Awareness Avenue Team
The bracelet was advertised under Kate Spade, but it's not. The ring was supposed to have a ruby colored stone, but it was orange.
The purse was advertised under Kate
30 maart 2026
Review zonder uitnodiging
Excellent customer service this is what…
Excellent customer service this is what I wish every company would do in my situation. On January 28th 2026, i bought a couple’s ring they made sure the size was correct before shipping due to the carrier I never received my item they reshipped another ring but also due to carrier I still never got it. These guys checked in with me every day, we had conversations, we discussed the next steps. They gave me a full refund & today I found they shipped out another ring this time making sure it gets to me. I’m very appreciative of them everyone who reached out even though I haven’t gotten the ring yet I would highly recommend 10 out of 10. My heart is at awe really awesome team! I would definitely order again & again & tell my friends & family thank you guys! ❤️
6 april 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hello,
Thank you so much for this beautiful review. Reading your words genuinely means so much to us.
We are truly sorry for everything you went through with the shipping issues, especially after your ring was sent out more than once and still did not make it to you because of carrier problems. We know how disappointing and exhausting that must have felt, and we are incredibly grateful for the patience, kindness, and understanding you showed us the entire way through.
It really means a lot that you noticed how much our team cared. We always want our customers to feel supported, heard, and looked after, especially when something goes wrong. Knowing that our daily check-ins, conversations, and efforts to make this right left such a positive impression touches us deeply.
Your trust, your recommendation, and your willingness to order from us again truly mean the world. Thank you for giving us the chance to keep showing up for you. We are so grateful for your support, and we cannot wait for the day your ring is finally in your hands. ❤️
Warm regards,
The Awareness Avenue Team
I trust this company and their products…
I trust this company and their products
They have a great selection, you will want all of them
I really love the one that I got !
It’s so beautiful ! I will be loving this for a very long time!
5 april 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hi Mildred,
Thank you so much for your lovely review. It truly means a lot to hear that you trust our company and our jewelry. We work hard to create pieces that feel special, beautiful, and worth keeping for years to come, so knowing you love yours makes us incredibly happy.
We’re also so glad you enjoyed our selection — we know the feeling of wanting more than one piece. Thank you again for your support, and we hope your new jewelry brings you joy for a very long time.
Warm regards,
The Awareness Avenue Team
Customer service sucks
Customer service sucks. Product suck. Can not get a refund
24 maart 2026
Review zonder uitnodiging
Quality product and service
The product I ordered is made with top quality materials and is aesthetically designed.
I ordered the wrong size and needed to exchange for a different size; I received a prompt response, and the exchange process was simple.
30 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hi Andrea,
Thank you so much for your lovely review. We’re so pleased to hear that you were happy with the quality, design, and overall feel of your piece.
We’re also glad we could make the size exchange process quick and easy for you. We know how important it is for your jewelry to feel just right, so it means a lot to know our team was able to help promptly and smoothly.
Thank you again for your trust and support. We’re truly grateful to have you as part of the Awareness Avenue family, and we hope you love wearing your piece in its perfect fit.
Warm regards,
The Awareness Avenue Team
Antwoord van Awareness Avenue
Hi Joshua,
Thank you so much for your lovely review. We’re so happy to hear that you absolutely love your piece.
Your support means a lot to us, and we truly appreciate you taking the time to share this with us.
Warm regards,
The Awareness Avenue Team
Antwoord van Awareness Avenue
Hi Michelle,
We’re sorry to read your review and disappointed to hear that you were unhappy with both the quality of your item and the service you received.
We take feedback like this seriously, as it does not reflect the standard we aim to provide. We would welcome the chance to review your experience in more detail and understand exactly what happened.
Please contact our support team with your order information so we can investigate this properly and do our best to resolve the matter fairly.
Warm regards,
The Awareness Avenue Team
My order took a really long time and…
My order took a really long time and then it was actually shipped from China. I don't mind that and it would be nice to have a heads up about all that. The products were okay except one earring was scratched. I will wear that one against my head so it doesn't show. I am satisfied enough. Although, I will think hard before I order from here again.
29 maart 2026
Review zonder uitnodiging
Absolutely in love with my ring
Absolutely in love with my ring. Great quality and receiving a ton of compliments. Thank you so much for making my ring a dream come true!
28 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Thank you so much for your lovely review! We’re absolutely thrilled to hear that you’re in love with your ring and that it’s getting so many compliments already. Knowing that we could help bring your dream ring to life truly means the world to us. Thank you for trusting Awareness Avenue with something so special — we hope you enjoy your beautiful ring for many years to come. ✨
Warm regards,
The Awareness Avenue Team
Antwoord van Awareness Avenue
Thank you so much for your lovely review, Amanda. We’re so happy to hear that your daughter loves it. Knowing it brought her joy truly means a lot to us.
Thank you again for your support and for choosing Awareness Avenue for such a special gift. We hope she enjoys it for many years to come.
Warm regards,
The Awareness Avenue Team
Disappointed
When the item arrived it was supposed to be engraved and it was not. Within 2 hours of my wearing the ring a stone fell out. The turquoise was not the same as the picture. And the stone was very lackluster. It Looked like an imitation stone. The customer service was very helpful and responded quickly. I did have to return the ring my wife was to disappointed.
3 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hi Joe,
Thank you for sharing your experience. We’re genuinely sorry to hear that the ring disappointed both you and your wife, especially given the missing engraving, the stone falling out so soon, and the turquoise not reflecting the look you expected from the piece.
We understand how frustrating it must have been to receive something that did not feel true to what was promised, particularly when it was purchased with meaning. That said, we appreciate your recognition of the care and responsiveness of our customer service team throughout the process.
While we’re glad we were able to assist you promptly, this is still not the standard we aim to deliver, and we fully understand why you chose to return the ring. Feedback like yours is taken seriously and is important in helping us improve both our quality control and the overall experience we provide.
We’re truly sorry this purchase did not become the special piece your wife was hoping for.
Warm regards,
The Awareness Avenue Team
IMPRESSIONNANT
IMPRESSIONNANT ! I'm from Montreal, Canada and I'm amazed about the quality of the services. They really treat the customers nicely and give all the certificates paper for the jewelry. I've never had that feeling with an online company before.
23 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Thank you so much for your wonderful review, Paul. We’re truly grateful for your kind words and thrilled to hear that your experience with us left such a strong impression.
It means a lot to know that you felt well cared for and that the quality of our service stood out to you, especially all the way from Montreal. We also appreciate your mentioning the certification paperwork, as we know how important trust and transparency are when purchasing jewelry online.
Thank you again for your support. Hearing that we gave you a feeling you had never had with an online company before means a great deal to our team. We hope to serve you again in the future.
Warm regards,
The Awareness Avenue Team
If I knew it wasn’t real rose gold I…
If I knew it wasn’t real rose gold I wouldn’t had purchased this one I would of searched for real rose gold
23 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Thank you for your feedback, Matthew. We’re sorry to hear that the rose gold version wasn't what you expected.
The piece you selected was the rose gold vermeil option, which features a sterling silver base finished with a thick layer of rose gold. For the same model, we also offered a solid rose-gold version for those seeking a precious-metal option.
We understand this may have been disappointing if you were specifically looking for solid rose gold, and we truly appreciate your feedback. It helps us continue improving the clarity of our product information for future customers.
Warm regards,
The Awareness Avenue Team
My ring is gorgeous
My ring is gorgeous! The pink center stone is a beautiful color. The stones on each side are clear & white. I ordered the wrong size so I’m having it sized. It is 925 Sterling Silver. My only complaint would be that it took so long to receive (approximately 3 weeks).
16 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Thank you so much for your lovely review. We’re thrilled to hear you love your ring and that the pink center stone and clear side stones were exactly what you hoped for.
We also truly appreciate your patience with the delivery time. We understand the wait can feel long, but we’re so glad the ring was worth it in the end.
Thank you again for your support, and we hope you enjoy your ring for many years to come.
Warm regards,
The Awareness Avenue Team
Beautiful ring loved the detail of the…
Beautiful ring loved the detail of the ring exquisite charity.
6 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hi there,
Thank you so much for your lovely review. We’re delighted to hear that you loved the ring and appreciated its beautiful details.
It means a lot to know that the piece felt so special to you. We put a lot of care into every design, so feedback like this truly means a lot to our team.
Thank you again for your support and for taking the time to share your experience with us.
Warm regards,
The Awareness Avenue Team
This jewelry is very nice
This jewelry is very nice. Waited a while to get it but was worth the wait.
21 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hi Lisa,
Thank you so much for your kind review. We’re so glad to hear that you found the jewelry very nice and that it felt worth the wait.
We truly appreciate your patience, and it means a lot to know you were happy with your piece in the end. Feedback like yours means a lot to our team.
Thank you again for your support and for taking the time to share your experience with us.
Warm regards,
The Awareness Avenue Team
It was very much what I expected
It was very much what I expected, very much like the picture and arrived on time. It was a gift for my boyfriend, he loved it!
13 maart 2026
Review zonder uitnodiging
Antwoord van Awareness Avenue
Hi Mari,
Thank you so much for your kind review. We’re so happy to hear that your order was exactly what you expected, looked like the picture, and arrived on time.
It means a lot to know it was a gift for your boyfriend and that he loved it. That is always so special to hear, and we’re grateful you chose Awareness Avenue for such a meaningful gift.
Thank you again for your support and for taking the time to share your experience. We truly appreciate it.
Warm regards,
The Awareness Avenue Team
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