Bababing Ltd Reviews 134

TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We bought the 16 piece bundle in minky for our little girl and we all absolutely love it, she sleeps soundly in her next2me, loves her pram especially when we incline the bassinet for her to see all t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

BabaBing is a fantastic company that provides high-quality baby products. Their products are well-designed, reliable, and offer great value for money. The Hub 2 Electric Swing has been a wonderful add... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I got a second hand Bababing travel & next to me cot which is well made and easily collapsed. I needed a new mattress which I couldn't see available separately on the website, so I contacted customer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic customer service! A friend gifted me an older, discontinued BabaBing baby swing that was missing the charger and toy bar. Even though it was an old range, the team went completely out of the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Babywinkel

Geschreven door het bedrijf

Hi, we’re the Robinson brothers (and dads) – Ashley, Nick and Jamie. Our mission since 2004: to create no-nonsense baby products that make raising kids a little easier, even on three hours’ sleep. With super-strong fabrics, built to survive whatever babies throw at them; Our own patented (and often awarded) designs, with advanced engineering; And quality that’s better than many products at twice the price, something that’s super important when everyone’s feeling the squeeze.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Beoordeeld met 5 van de 5 sterren

Amazing Compact Stroller

Got my bababing a while ago and seriously can't fault it, a cat scratched up my hood so I contacted bababing and they have been amazing and are sending out a replacement immediately.
Would absolutely recommend their products especially the bababing compact stroller.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Bababing Ltd

Hello Christina,

Thank you for your review! We are glad we could assist you promptly with this. Thank you for your recommendation! :)

Many Thanks,

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Excellent products and customer care

We bought our Raffi Bundle last year and it has been incredible! As a first time mum, I was apprehensive as to which pram to go for, especially because of how expensive prams can be. But I would 100% buy this pram again for my next child!

The customer service has been fantastic, both by the retail shop and Jamie himself (co-owner). I had a slight issue with my pram (nothing major) and Jamie sorted it within 48 hours of me raising the issue. There were no questions asked and it was replaced with a brand new one. Jamie spoke with us for an hour about his products and explaining what goes into each product. You can really see the care and attention that goes into each item and it was so lovely to hear this.

I would highly recommend Bababing and all of their products! I will be returning for their travel pram / stroller and my babies next car seat!!

28 februari 2026
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Antwoord van Bababing Ltd

Hello Liv,

Thank you for this fantastic review! We are glad we could resolve this swiftly for you! Your recommendation is greatly appreciated! :)

Many Thanks,

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Fantastic British Company

I bought the Raffi MKII travel system as a first time Mum - it’s brilliant quality and value! The pram handles all terrain really well and I love the next to me crib. Customer service is fantastic also 😊

20 februari 2026
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Antwoord van Bababing Ltd

Hello Bunny,

Thank you for this lovely review! We are glad to hear your feedback! :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

The team at Bababing are incredible and…

The team at Bababing are incredible and the products are also.

Customer service team are always there whenever needed for any queries or questions. Especially to help out when I had an accident with my pram and they were there to resolve within days.

The prams functionality and bundles are the best we viewed and we viewed a lot!

Couldn’t be happier with our purchases and would recommend to anyone.

13 februari 2026
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Antwoord van Bababing Ltd

Hello Amber,

Thank you for your lovely review! We are glad we could sort this out for you! Your feedback is greatly appreciated. :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Bababing highchair

We love our bababing Highchair...it's a perfect size and love that the little ones can join you on the table as they get older. We've had great service from bababing and would highly recommend purchasing from them

18 februari 2026
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Antwoord van Bababing Ltd

Hello Faseeha,

Thank you for this great review! We appreciate your feedback! :)

Many Thanks

The BabaBing Team.

Beoordeeld met 5 van de 5 sterren

Have had such a great experience with…

Have had such a great experience with these products! I bought the package deal, the crib, the car seat, the travel system and the swing chair. All of which have been fantastic items! Any issues I have had baba bing have went over and above to help sort it for me! Can’t recommend them enough.

12 februari 2026
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Antwoord van Bababing Ltd

Hello Cheryl,

Thank you for your great review! Its lovely to hear you are enjoying all your items! We really appreciate your feedback. :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Excellent service!!!

I emailed Babab!ng asking if they could source a cable for our Hub swing chair. We have used the chair before but the cable seems to have gone missing over the short time it's been stored away.
My email was replied within minutes and after a series of photos being sent by me, the Babab!ng team have sourced a correct cable and are sending it out to me ASAP.
This is truly excellent service which is difficult to find at this time.
I'm afraid I don't know the first team members name, but I do know the second team member is Jamie.
Thank you!!

11 februari 2026
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Antwoord van Bababing Ltd

Hello Rachael,

Thank you for your fantastic review! We are glad we could resolve this for you quickly, your feedback is greatly appreciated! :)

Many Thanks

The BabaBing Team

Beoordeeld met 3 van de 5 sterren

Overall it’s an alright crib

Overall it’s an alright crib, however I smash my toe into the bottom of the crib constantly, I’m unsure if it’s the placement of the legs or the size of the legs, or if I’m just stupid, but I would need to wear steel toes around this bassinet. For the legs can we not have the wider then the width of the bassinet, i understand for durability but centre of gravity would state that the edge of the legs can be perpendicular with the edge of the top and bottom frame of the bassinet.

11 februari 2026
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Antwoord van Bababing Ltd

Hi Matt,

Thank you for taking the time to leave your review. We’re sorry to hear you’ve been stubbing your toe on the crib.

The legs are intentionally designed to angle outward for maximum stability and to allow the crib to sit safely and securely in bedside mode.

Once you’ve had the crib in place for a little while, it becomes second nature and you should find that you naturally stop catching it over time.

We do appreciate you sharing your feedback! :)

Many thanks,

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Customer service 10/10. Quality of goods 10/10

I purchased the Raffi bundle for my granddaughter and have no regrets.
I did have an issue with the buggy which was rectified very quickly with no quibbles. The turnaround time was 3 days from collection from my house, fixed the next day and returned the following day. Brilliant. Their Customer Service is fantastic, (April is the lady I was in contact with), marvellous.
I would definitely recommend their products.

7 januari 2026
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Antwoord van Bababing Ltd

Hello Vanessa,

Thank you or this lovely review! We are glad to hear we solved things for you quickly. Thank you for your recommendation! :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Issue resolved following direct contact — appreciate the quick turnaround

UPDATE 20/01/2026 - Following my original review, I was contacted directly by April from BabaBing. I’m pleased to say that she has now fully rectified the situation within 4 days, I have since been issued with the baby car seat, ISOFIX base, and a crib — exactly as BabaBing stated they would do in response to my review.

True to their word, the turnaround was quick once contact was made, and I appreciate the effort taken to resolve what had been a very stressful situation.
It has also since become clearer that some of the incorrect or misleading delivery information originated from BabyPlanet, the distribution partner, rather than directly from BabaBing themselves. Unfortunately, this resulted in BabaBing being unfairly positioned as responsible for delays and inaccuracies that were outside of their direct control.

I appreciate the way BabaBing ultimately handled the situation and followed through on their commitments. Thank you to April and the BabaBing team for seeing this through and ensuring we now have everything needed ahead of our baby’s arrival.

Original Review - 14/01/2026:
We met BabaBing at the London Baby Show in October 2025 and spent a good amount of time speaking with two salespeople. We were genuinely impressed by their knowledge and, wanting to support a smaller business, decided to place an order.

We were repeatedly assured by BabaBing that our order would arrive well before our due date of 8 February 2026. We were told the items were in stock with a 6–8 week lead time but would arrive prior to this. Based on this, we went ahead and purchased the 16-piece Raffi Travel & Home bundle, including the car seat and stroller in Kofe.

It has since transpired that, via BabyPlanet (their distribution partner), these items were never actually in stock and were always going to be delayed. We were only made aware of this last week (January 2026), months after placing the order.

We were told the items would arrive from BabaBing to BabyPlanet’s warehouse in the first week of December 2025, then again on Thursday 8 January 2026 — their stock never materialised. Today we received an email confirming that most of the order has finally arrived, except for the most vital items: the car seat, base, and crib. These will apparently not be available until early February.

While BabaBing have said they can provide a loan car seat and base (the absolute minimum, as we would legally not be able to leave hospital without one), they cannot provide a crib — leaving us to now find a temporary replacement, at an additional financial cost to us.

Overall, this has been a hugely stressful experience at an already critical time. The service feels incredibly deceptive, with repeated assurances that simply did not reflect reality. Very disappointing.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Bababing Ltd

Hello Amber,

Thank you for taking the time to share your experience with us. We are genuinely sorry for the stress and disappointment this situation has caused, especially at such an important time for you as first time parents.

We completely understand how frustrating and worrying this must feel, and we want to reassure you that this was never the experience we intended for you to have with Bababing.

As your order was placed through Baby Planet, all order updates and delivery communications are managed directly by them. Throughout this period, we have been providing Baby Planet with updates, so that they could keep customers informed. We apologies if Baby Planet did not pass this information onto you.

Unfortunately, there were unexpected issues with shipping before Christmas, with Baby Planet being unable to accept stock until the first week of January, which significantly impacted timelines. Due to Baby Planets extended warehouse closure over the festive period.

While we were originally advised that stock would arrive earlier, shipping delays beyond our control meant this was not possible. We fully appreciate how disappointing this is, particularly when previous timeframes were shared in good faith based on the information available at the time.

With regard to the remaining items, we have already confirmed that loan car seats and bases are available and will be provided. In addition, you should not need to source a crib yourself. In the short term whilst we are awaiting new stock to arrive. We have replacement cribs available and have already informed Baby Planet so they can arrange this for affected customers. The cribs we are providing are additional and for customers to keep. If this has not yet been communicated to you, please contact us directly so we can arrange this for you promptly.

We are truly sorry for the inconvenience and stress this has caused and appreciate your patience during what has been a challenging delay. Supporting parents is at the heart of what we do. Finding solutions, even when things do not go to plan, is something we take very seriously.

If you have any further concerns, please contact us directly and we will be happy to assist further.

Kind Regards

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

una chair

I have the una chair, very happy with it.

10 januari 2026
Review zonder uitnodiging
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Antwoord van Bababing Ltd

Hello Gillian,

Thank you for your review! :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

I absolutely love the BabaBing bedside…

I absolutely love the BabaBing bedside & travel Cot for my baby, it is of such a high quality standard and when looking for a bedside & travel cot we looked at so many but the quality of BabaBing outshone all the others. The baby sleeps so well in it and I have comfort in knowing that the materials used are babysafe. Very happy and have recommended to several of our friends who are expecting.

8 januari 2026
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Antwoord van Bababing Ltd

Hello Keri,

Thank you for great review! Its fantastic to hear your feedback and that you and your little one are enjoying the crib! :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Great customer service.

Great customer service and a very speedy reply to my email. 10/10. Fantastic!

30 december 2025
Review zonder uitnodiging
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Antwoord van Bababing Ltd

Hello Susan,

Thank you for your review! :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Got the raffi pushchair it's so well…

Got the raffi pushchair it's so well made, reasonably priced and the best bit is how easily it folds with one hand!
Also customer service is really good needed a replacement wheel they were very knowledgeable and answered straight away to get it sorted quickly.

Would definitely recommend both the pushchair and the company in general

20 december 2025
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Antwoord van Bababing Ltd

Hello Andy,

Thankyou for this great review! Its fantastic to hear your recommendation! :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

Great, durable travel system

We purchased the Babab!ng Raffi travel system in 2021 for our first baby, as we thought it looked like a good, sturdy travel system that suited our needs - we weren’t let down. Now we are due our second, we were expecting to need to buy a new system; however, ours was good as new after a good clean despite going on lots of muddy dog walks. We have been super impressed by the durability and have gone on to purchase the Hera car seat for this baby due to our positive experience and good customer service we have received.

10 december 2025
Review zonder uitnodiging
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Antwoord van Bababing Ltd

Hello Lottie,

Thankyou for this great review! Its lovely to hear you will be using the Raffi for your second child. :)

Many Thanks

The BabaBing Team

Beoordeeld met 5 van de 5 sterren

The Isla Daypac is the perfect pram bag…

The Isla Daypac is the perfect pram bag and fits perfectly on a travel system and travel pram. Bababing have been responsive to emails and helpful with enquiries about spare parts due to a lost item (even though the item was purchased a while ago). Thank you

21 november 2025
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Antwoord van Bababing Ltd

Hello Zoe,

Thank you for this great review! We are always happy to help! :)

Many Thanks

The Bababing Team

Beoordeeld met 5 van de 5 sterren

Travel system

This was my first travel system for my first born and it was amazing super sturdy, amazing on all terrain. I found it didn't scratch easier and was super easy to push. I kept this and now will be using it for my second.
The car seat was light and easy to use. All my baby bags are bababing as they have the most useful pockets and don't break at all!

21 november 2025
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Antwoord van Bababing Ltd

Hello Emma,

Thank you for this great review. It is lovely to hear you will be using your Raffi for your second little one! :)

Many Thanks

The Bababing Team

Beoordeeld met 5 van de 5 sterren

Brilliant company and perfect customer service policies

This company is extremely helpful and has beautiful customer service, the woman i spoke to over the phone (i think she’s called april) has a wonderful temperament and was helpful with the inquiries i had. The pram i brought is worth the money and hasn’t let me down. i definitely recommend! well done guys you have created a great company.🤍

13 november 2025
Review zonder uitnodiging
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Antwoord van Bababing Ltd

Hi Lizzie,

Thankyou for this lovely review! Its great to know you are happy with both our customer service and your pushchair! We are grateful for your recommendation! :)

Many Thanks

The Bababing Team

Beoordeeld met 5 van de 5 sterren

Brilliant experience

Brilliant experience. We met the guys at the Baby Show in London and their product knowledge was second to none. The 16 piece bundle we bought in the new Kofe colour ticked all the boxes for us and the value for money was unbelievable and quality second to none. We cannot wait to start using our new bababing products.

25 oktober 2025
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Antwoord van Bababing Ltd

Hello Sarah,

Thank you for your wonderful review! It was a pleasure meeting you at the Baby Show. We’re thrilled you found what you were looking for. We can’t wait for you to start making memories with your new Raffi! :)

Many Thanks,

The Bababing Team

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