Second bed purchase from Babyfair and have been delighted both times. Beds are well made and lovely designs for children's room. Purchased ottoman beds with safety rails on both times, great beds for... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Honestly the best bed in the house! ⭐️⭐️⭐️⭐️⭐️ We bought this single bed for our three-year-old and I cannot recommend it enough. He has genuinely never slept so well in his life — it is SO com... Toon meer
Bedrijf heeft geantwoord
Received the bed, half the screws had no tread where they'd been temporarily put in so I was unable to remove them with either a screwdriver or drill. I asked for help or a partial refund and sent all... Toon meer
Bedrijf heeft geantwoord
Ordered Single Bed for my daughter she picked the colours of the rainbow she wanted. The design was easy to do. We orderd a mattress as well, we did pick the wrong size but the company called us and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to BABYFAIR – your one-stop destination for baby and family. We're passionate about helping families find quality products that bring comfort, style, and value to everyday life. Our commitment is to provide excellent customer service and a shopping experience you can trust.
Contactgegevens
Savile business centre, mill street east, Dewsbury , WF12 9AH, Dewsbury, Verenigd Koninkrijk
- 03301757526
- sales@baby-fair.co.uk
- baby-fair.co.uk
4,2
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good experience from start to finish
Good experience from start to finish. Ordering, delivery and product very good. Will be back again soon!
28 april 2026
Review zonder uitnodiging
Antwoord van BabyFair
Hi Craig,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience from start to finish and that you were happy with the ordering process, delivery, and your product.
Your kind feedback means a lot to the whole Babyfair team. We truly appreciate your support and are thrilled to know that you'll be shopping with us again.
We look forward to welcoming you back soon and hope to have your custom again in the future!
Best wishes,
The Babyfair Team 💙
Bed was very easy to build and looks…
Bed was very easy to build and looks amazing. Such good quality perfect for my little boy.
30 maart 2026
Review zonder uitnodiging
Antwoord van BabyFair
Hi Kelly,
Thank you so much for taking the time to leave us such a lovely review!
We're delighted to hear that the bed was easy to assemble and that you're pleased with its quality and appearance. It's wonderful to know it's perfect for your little boy and that it has met your expectations.
We truly appreciate your kind words and your support. Thank you for choosing Babyfair, and we hope to have your custom again in the future.
Best wishes,
The Babyfair Team 💙
Good
I agreed that the delivery would take place after 3 p.m.; however, they did not deliver it at that time. The mattress was exactly as described on the website, and the delivery was fast.
13 mei 2026
Antwoord van BabyFair
Hi Ghada,
Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with the mattress and that it matched the description on our website.
We do apologise that the delivery did not arrive at the agreed time after 3 p.m. We appreciate your feedback, as it helps us improve our service. That said, we're glad the delivery was completed quickly overall and that you're happy with your purchase.
Thank you for choosing Babyfair. We truly value your custom and hope to have the pleasure of serving you again in the future.
Kind regards,
The Babyfair Team
When ordering for your child online can…
When ordering for your child online can be a constant disappointment, Babyfair were a breath of fresh air. Easy to order, reliable and fast delivery, and products that I can rely on to be safe and tested for my little one.
21 april 2026
Review zonder uitnodiging
Antwoord van BabyFair
Hi Craig,
Thank you so much for your wonderful review.
We're delighted to hear that your experience with Babyfair was such a positive one. We understand how important it is for parents to find products they can trust, so it's especially rewarding to know that you found our ordering process easy, our delivery reliable, and our products safe and dependable for your little one.
Your kind words mean a great deal to our team, and we're grateful that you chose Babyfair for your family's needs.
Thank you again for your support. We hope to have the pleasure of serving you again and look forward to welcoming you back in the future.
Kind regards,
The Babyfair Team
Just perfect
Just perfect, amazingly made we love the storage underneath for our girl
21 mei 2026
Review zonder uitnodiging
Antwoord van BabyFair
Hi Molly,
Thank you so much for your wonderful review! We're delighted to hear that everything is just perfect and that you're loving the storage space underneath for your little girl. It's great to know the design is both practical and useful for your family.
We really appreciate you taking the time to share your feedback, and we're thrilled that you're happy with your purchase.
Thank you for choosing Babyfair. We hope to have the pleasure of serving you again in the future!
Warm regards,
The Babyfair Team 💕
Good,but can be better
Quick delivery. But I didnt like what driver just dropped off and go away,didnt wait for sign or for anything,I was at home,but didnt hear anything.
25 mei 2026
Antwoord van BabyFair
Hi Dan,
Thank you for taking the time to leave us a review and for your valuable feedback.
We're pleased to hear that you were happy with the quick delivery. However, we're sorry to learn about your experience with the delivery driver. We understand how frustrating it can be when a parcel is left without waiting for confirmation or a signature, especially when you were at home at the time.
Your comments are important to us, and we will share this feedback with our delivery partners to help improve the service provided.
Thank you again for bringing this to our attention and for choosing Babyfair. We truly appreciate your custom and hope to have the opportunity to serve you again in the future.
Warm regards,
The Babyfair Team 💕
Good mattress should probably ordered a…
Good mattress should probably ordered a firmer one
25 mei 2026
Antwoord van BabyFair
Hi Lesley,
Thank you for taking the time to leave us a review.
We're pleased to hear that you're happy with the mattress overall. Mattress firmness can be a very personal preference, and we understand that, in hindsight, a firmer option may have been a better fit for your needs.
We really appreciate your feedback, as it can be helpful for other customers when making their choice.
Thank you for choosing Babyfair. We value your custom and hope to have the opportunity to assist you again in the future.
Warm regards,
The Babyfair Team 💕
We got a small double bed with safety…
We got a small double bed with safety sides for our toddler. The bed is beautiful and was so easy to put together. Very impressed with the quality and the service, well worth the money.
25 maart 2026
Review zonder uitnodiging
Antwoord van BabyFair
Hi,
Thank you so much for your lovely review!
We're delighted to hear that you're pleased with your small double bed and safety sides for your toddler. It's wonderful to know that you found the bed beautiful, easy to assemble, and that the quality met your expectations.
We're also thrilled that you were impressed with both our product and service and feel it was well worth the money. Feedback like yours means a great deal to our team.
Thank you for choosing Babyfair. We truly appreciate your support and hope to have the pleasure of serving you again in the future.
Warm regards,
The Babyfair Team 💕
Honest helpful easy to make.purchase…
Honest helpful easy to make.purchase came quickly good quality got notifications for delivery time etc came wrap up and in a box
22 mei 2026
Antwoord van BabyFair
Hi Carly,
Thank you so much for your lovely review! 💖
We're delighted to hear that your order arrived quickly, was well packaged, and that you were happy with the quality. We're also pleased that the delivery notifications kept you updated every step of the way.
Thank you for choosing BABAYFAIR and for taking the time to share your experience. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Warm regards,
The BABAYFAIR Team 🌸
Aboid at all costs. Absolutely disgusted with the service
Absolutely disgusted with the service. After 3.5 weeks our two ordered beds were finally delivered, however the delivery drivers were absolute con men. Tried pushing us to pay them £50 per bed to put them together, my husband politely explained he would be fine doing it himself. They then stated my husband would struggle because they were ottoman, my husband again explained he knew what he was doing. They then left and conveniently all parts of the ottoman were missing from both beds. We phoned the delivery men and they stated they would check if they had the parts on board, they didn’t phone us back so we phoned again, and they confirmed they had the parts. They told us they would try to return with the parts that day, if not it would be Sunday or Monday. At 8pm the same day we received a phone call from them saying they could deliver the parts but it would take 1.5 hours for them to arrive and would cause them a 4 hour round trip, they then implied we would have to pay them if we wanted them to bring the parts that day. I refused and stated I wasn’t paying them when it was their faults they hadn’t delivered all parts of the delivery. He then said we would have to wait until the following Saturday, another week. My husband put the beds together just without the ottoman parts and my daughter cut her knee on a sharp piece of metal that was sticking out of the footboard. I emailed baby fair with details of my daughters injury and the issues with their con men delivery drivers, all I received back was an apology and a fake promise that it would be priority to get the missing parts, yet over week later and the parts haven’t even been dispatched, yet alone delivered. Avoid this company at all costs!
22 mei 2026
Antwoord van BabyFair
Hi Hannah,
Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and sincerely apologise for the frustration and disappointment caused.
We are especially concerned to hear about the missing parts, the issues you encountered with the delivery team, and most importantly, your daughter's injury. This is certainly not the level of service or quality we aim to provide, and we understand how upsetting this situation must have been for you and your family.
Please be assured that your concerns have been escalated to our Senior Management team for immediate review. We take matters such as these very seriously, and a full investigation is being carried out regarding both the delivery experience and the product issues you have raised.
A member of our team will review your case and get back to you as soon as possible with an update. We appreciate your patience while this is being looked into and are committed to resolving this matter appropriately.
Once again, please accept our sincere apologies.
Kind regards,
The BABYFAIR Team
Really disappointed with the product
Really disappointed with the product. Did not arrive as described. Parts have been altered but it’s still not correct. The mattress is like a water bed my daughter complains about it being uncomfortable.
The communication is so poor. We have been emailing to resolve the issue but no one returns our calls or emails.
It’s come to the point that we would just prefer a refund now.
28 mei 2026
Review zonder uitnodiging
Antwoord van BabyFair
Hi Sophie,
we are very sorry to hear about your experience and sincerely apologise for the disappointment and frustration this has caused. This is not the standard of product quality or customer service we aim to provide, especially when it comes to your daughter’s comfort and the issues you’ve faced trying to get support.
We understand how upsetting it must be to receive an item that does not match expectations, along with difficulties getting timely communication from our team. We’d really like the opportunity to investigate this properly and work towards a resolution for you as quickly as possible.
Could you please send us your order number and the name/email address used when placing the order? Once we have those details, we’ll look into this urgently and contact you directly to help resolve the matter, including discussing the refund request.
Great service
Haven’t opened the product yet but from
What we can see it seems a good quality product. Great service and delivery
22 mei 2026
Review zonder uitnodiging
Antwoord van BabyFair
Hi Katy,
Thank you so much for your lovely review from all of us at BABYFAIR! We’re delighted to hear you were happy with the service and delivery, and that your first impressions of the product are positive.
We really appreciate you taking the time to share your feedback and hope you love the product once it’s all set up and in use. Thank you again for choosing BABYFAIR — we look forward to welcoming you back again in the future!
Antwoord van BabyFair
Hi Gillian,
Thank you so much for your lovely review! We’re thrilled to hear you found the mattress super comfortable and really appreciate your recommendation.
From all of us at Babyfair, thank you for choosing us — we hope you continue to enjoy your purchase and look forward to welcoming you back again soon!
Fast delivery
18 mei 2026
Antwoord van BabyFair
Hi,
Thank you so much for your kind review! 😊 We’re delighted to hear you were happy with our fast delivery service.
From all of us at the BABYFAIR team, thank you for choosing us — we really appreciate your support and hope to have your custom again in the future! 💛
Highly recommend
Amazing quality my daughter and I are so happy with this mattress. The price was really good too and really quick delivery. I’d highly recommend
19 mei 2026
Antwoord van BabyFair
Hi Emily,
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that both you and your daughter are so happy with the mattress and that you were pleased with the quality, price, and quick delivery.
Your recommendation truly means a lot to all of us at the BABYFAIR team. Thank you for choosing us, and we hope to have your custom again in the future! 💛
Antwoord van BabyFair
Hi Jane,
Thank you for your lovely review! 😊 We’re so pleased to hear that you’re happy with the quality of your purchase.
From all of us at the BABYFAIR team, thank you for your support. We truly appreciate your kind feedback and hope to have your custom again in the future! 💛
Amazing quality bed!
I recently bought a ‘mickey’ bed from baby fair and the whole process from ordering to delivery was super fast! I even messaged them less than a week before it was due asking if I could change the colour that I’d originally ordered and they didn’t think it would be possible but when it arrived they had infact changed the colour that I ordered! Would highly recommend my toddler loves his new bed
26 mei 2026
Review zonder uitnodiging
Antwoord van BabyFair
Hi Chloe,
Thank you so much for your amazing review! 😊 We’re delighted to hear that you were happy with the whole experience, from ordering through to delivery, and that we could help with changing the colour of your ‘Mickey’ bed in time for your order.
It’s wonderful to know your toddler loves his new bed — that truly means the world to us! Thank you for your recommendation and for choosing BABYFAIR. We really appreciate your support and hope to have your custom again in the future! 💛
Antwoord van BabyFair
Hi Sarah,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your mattress and our quick delivery.
Your kind words really mean a lot to the whole Babyfair team. We hope you and your little one enjoy the mattress, and we look forward to welcoming you back again in the future.
Thanks again for choosing Babyfair! 😊
Brilliant service really quick and so…
Brilliant service really quick and so smooth from start to finish.
Thank you so very much 👌🙏❤️
15 mei 2026
Antwoord van BabyFair
Hi Stacey,
Thank you so much for your wonderful review! 😊
We’re thrilled to hear that you found the service quick and smooth from start to finish. Your lovely feedback means a great deal to the whole Babyfair team.
Thank you again for choosing Babyfair — we truly appreciate your support and hope to have your custom again in the future! ❤️🙏
Avoid them, they are scammers!
Instead of delivering the mattress that was ordered, they send a poor-quality imitation and offer absolutely no assistance with exchanging it.
8 mei 2026
Antwoord van BabyFair
Hi Erika,
We are very sorry to hear about your experience and apologise for the disappointment caused. This is certainly not the level of service we aim to provide to our customers.
A member of our customer service team will look into this matter as a priority and will be in touch with you soon to investigate and help resolve the issue. Thank you for bringing this to our attention.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.