Bailey and Coco Reviews 

728
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought two ‘no pull’ harness sets for my cockapoo and collie cross as my rescue cockapoo Doug hates a harness that goes over his head and pulls so bad that I am a frequent visitor to my osteopath. I... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for a reflective collar that wasn't too wide or heavy for my small 9 month old border collie and found one here. It not only looks good but I can also confirm it is washable after she ro... Toon meer

Beoordeeld met 5 van de 5 sterren

We have struggled to find a harness that fits our cocker spaniel puppy - either fits around the neck, then too tight on her stomach; the Bailey and Coco harness gives enough flexibility around both to... Toon meer

Beoordeeld met 4 van de 5 sterren

Really good, fast delivery. Harness is lovely. I'll probably add a collar when my pup is older. Taken a star off for pushiness about leaving a review. I know every company now thinks this is accep... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel

Geschreven door het bedrijf

Bailey & Coco: Your One-Stop Shop for Stylish Dog Accessories! 🐾 At Bailey & Coco, we're all about enhancing your fur babies style and safety. Explore our wide range of premium dog accessories, including dog harnesses, leads, collars, poop bag holders, bow ties, dog walking bags, and much more. Whether you're looking to add a touch of flair with a trendy bow tie or keep your pup safe during walks with our durable harnesses and leads, we've got you covered. Our collection is designed to meet the diverse needs of dogs of all shapes and sizes, ensuring that they look fashionable while staying secure. Join us in making every dog's life a little more stylish and safe. Shop now at Bailey & Coco and let your dog shine! 🐶🌟


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

728 reviews

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3 sterren
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4,7

Alle reviews

(728)

667 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Really good

Really good, fast delivery. Harness is lovely. I'll probably add a collar when my pup is older. Taken a star off for pushiness about leaving a review. I know every company now thinks this is acceptable but it's really not and the constant pestering spoils the whole experience

30 september 2026
Beoordeeld met 5 van de 5 sterren

Quality and comfort.

We have struggled to find a harness that fits our cocker spaniel puppy - either fits around the neck, then too tight on her stomach; the Bailey and Coco harness gives enough flexibility around both to fit her properly. Lovely quality and appreciate the handle on the the back too, along with the reflective edge - will be very handy now the days are getting shorter. All in all very happy, just the training to tackle now!

1 oktober 2026
Beoordeeld met 5 van de 5 sterren

I changed my order last minute

I changed my order last minute, which was delt with and confirmed within minutes and a refund given for the difference. Amazing customer service. The harness are also very good and stay in place and strong enough to hold my very lively mali

29 september 2026
Beoordeeld met 5 van de 5 sterren

Fantastic quality

Fantastic quality, super designs and fast delivery. We had a minor issue with a collar but I emailed and got a fast response to sort it out. Would definitely recommend.

30 september 2026
Beoordeeld met 5 van de 5 sterren

Good quality burgundy set of a harness, collar and lead bundle

Lovely burgundy set of a harness, collar and lead. Fits really well and of good quality. My jack russell dislikes harnesses. I felt it was necessary as he pulls with just a collar and I was worried about his trachea and neck. Now I feel more in control and this harness is lighter and more comfortable for him . He is no longer able to choke himself . Delivery was quick and no issues . All round a great service.

28 september 2026
Beoordeeld met 3 van de 5 sterren

Bad communication

Bad communication. Been waiting ages for my harness. No tracking. No reply to email, dissapointed so far,

Update
Received item which is very nice,

Thanks coco

29 september 2026
Logo Bailey and Coco

Antwoord van Bailey and Coco

Thank you for your review.

We're sorry to hear that you've been disappointed with your experience so far.

Unfortunately, although your order was showing as dispatched on our system, it appears that Royal Mail had not received the parcel as expected.

Regarding communication, we received your email at 7am and your review was posted at 1pm the same day. We do our best to respond to all customer enquiries as quickly as possible, but unfortunately we aren't always able to reply within a few hours, particularly during busy periods.

As soon as we became aware of the delivery issue, we arranged for a replacement order to be dispatched to you so that you wouldn't be kept waiting any longer.

We appreciate how frustrating delivery delays can be and hope that our efforts to resolve the situation demonstrate our commitment to looking after our customers.

Kind regards,

Bailey & Coco Customer Support

Beoordeeld met 5 van de 5 sterren

Beautiful well made Harness

Beautiful well made Harness. The lead doesn't hurt my hand when walking . Very impressed with service. Questions were answered quickly .
Would definitely buy again when required and I would definitely recommend 👌

28 september 2026
Beoordeeld met 3 van de 5 sterren

Lovely material but lacked practical accessories

I purchased from this company for the first and was attracted to the tartan pattern and colour for this harness and lead. I am still very happy with the look of the item but feel that for the price the hooks should have been brass to match the clasp on the harness not plastic. The lead is 120 cm so an additional clasp to shorten would be welcome for me. Less logo badges more practical additions. Purchasing from website and delivery very good

29 september 2026
Logo Bailey and Coco

Antwoord van Bailey and Coco

Thank you for taking the time to leave your review.

We're really pleased to hear that you're happy with the design and colours of your harness and lead, and that you had a positive experience ordering from our website.

We appreciate your feedback regarding the hardware and lead design. Our harnesses and leads are designed to balance practicality, comfort and durability, but we understand that everyone has different preferences when it comes to features and finishes.

Your suggestion of an additional attachment point to shorten the lead is a useful one, and we'll certainly pass this on to our product development team, along with your comments about the hardware and branding.

Thank you again for your purchase and for sharing your thoughts. Customer feedback is always valuable in helping us improve our products.

Kind Regards,

Bailey & Coco Customer Support

Beoordeeld met 2 van de 5 sterren

No update for 5 days so emailed to find…

No update for 5 days so emailed to find out one of my items was out of stock but no one advised me of this. Finally sent out replacement and the treat pouch was missing so had to email again. Not great service.

28 september 2026
Logo Bailey and Coco

Antwoord van Bailey and Coco

Thank you for taking the time to leave your review.

We're very sorry that your experience with us hasn't been up to the standard you should expect.

You're absolutely right that you should have been informed when one of your items was found to be out of stock, rather than having to contact us for an update. We also appreciate how frustrating it must have been to then discover that the treat pouch was missing from your delivery.

On this occasion, we have clearly fallen short, both in our communication and in ensuring your order was dispatched correctly, and we sincerely apologise for the inconvenience this has caused.

We appreciate you bringing these issues to our attention and will be reviewing what went wrong to help prevent similar situations in the future.

Thank you again for your patience, and we're sorry that we let you down on this occasion.

Kind regards,

Bailey & Coco Customer Support

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