Texted me to ask about a substitution, replied without issue. Then the next day had a email sent saying now *multiple* items will be missing from my order despite me putting a note specifically asking... Toon meer
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Lees wat reviewers zeggen
We received our order and we had a complaint regarding the order. The Bakkali customer service team took an action and issuing us with a full replacement order with no extra charges. Very good service... Toon meer
I was given a full refund for a shipment of asparagus which wasn’t up to scratch and received a very kind email immediately. Fantastic customer service made it very easy to reorder a box of vegetables... Toon meer
In my honest opinion this has to be the top online meat provider I have ever come across? Lamb beef chicken all fresh perfectly presented and packaged in a sturdy cool box to keep things as fresh as p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cultural groceries delivered to your home. We deliver Halal meat, fresh fruit and vegetables, everyday pantry, desserts and more. And with our 100% freshness guarantee, be assured that you'll receive high quality items that you are 100% happy with or you'll get your money back. We source our products from authentic cultural suppliers across the UK and currently deliver to customers in Greater London.
Contactgegevens
5 Brayford Square, E1 0SG, London, Verenigd Koninkrijk
- 07361587726
- ishan@bakkali.app
- bakkali.app
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Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Quality & Service
Fantastic range complimented by extraordinary standard of service. I highly reccomend Bakkali.

Antwoord van Bakkali
Friendly and prompt replies
Friendly and prompt replies. Good product range and fast delivery

Antwoord van Bakkali
Customer service and quality
The customer service from this company was second to non. They couldn't do enough to assist me and were very quick in responding to my queries. The products were very fresh and high quality and the delivery was fast. Would highly recommend.

Antwoord van Bakkali
Great desserts fast delivery.
Great desserts they arrive frozen with freezer bags to keep them that way.
Desserts themselves are delicious have ordered twice now.Fast delivery

Antwoord van Bakkali
Excellent quality services and…
Excellent quality services and products. Love their products and I am grateful

Antwoord van Bakkali
Here's a review you can use
⭐️⭐️⭐️⭐️⭐️
I recently received my order of halal meat, and I couldn't be happier! The quality is outstanding—everything was fresh and perfectly packaged. The good wrapping ensured that the meat arrived in excellent condition. It's clear that Bakkali takes pride in delivering high-quality products. I highly recommend them for anyone looking for fresh halal options!

Antwoord van Bakkali
Great items you can't find in the usual shops
The range of items and (and substitutions when items not available) the ability to choose the preferred delivery date, and how well packaged everything was (I had glass bottles, oils, and frozen food in my order, and everything arrived in one piece and still frozen).

Antwoord van Bakkali
I really appreciate how the meat comes…
I really appreciate how the meat comes securely wrapped. The only suggestion would be to mark the items "unavailable" if they are out of stock. Helps with ordering them from other vendors in time.

Antwoord van Bakkali
A superb experience all round
A superb experience all round , brilliant price , communication and delivery . Highly recommended.

Antwoord van Bakkali
Really disappointed
Really disappointed. Majority of order not available which i should hopefully be refunded for soon. And of the three items delivered, the tahini has leaked and to be honest i am not even using it as you cannot see a best before date - the text on the cap has faded so badly i can only assume it is pretty old. So basically paid £7.57 for two bars of chocolate i could have bought at B&M for £2!
Two stars as delivery was good and order process straightforward, but still a lot of work needing done here, you really need to link live stock to your website. I wouldn't have ordered if i knew most of my items were out of stock.

Antwoord van Bakkali
Delivery was less than 3 days all items…
Delivery was less than 3 days all items great quality some I have never seen outside the Middle East. The prices were excellent and delivery was free because we ordered more than £20.00.
Our first purchase was only dates the second purchase a variety of items all first class quality great price and delivery we will order regular requirements now and recommend Bakkali to everyone.

Antwoord van Bakkali

Antwoord van Bakkali
Because the quality of the meat is very…
Because the quality of the meat is very good 👍

Antwoord van Bakkali
Faultless
Excellent site. Very good selection of products, super speedy delivery and well packed. Really happy with everything and will definitely use again

Antwoord van Bakkali
Finally found a decent online halal store!
Even though I live in a major city in the south west, I've not found a local halal store that has a the halal meat, chilled foods and world foods like this website! They are honest, giving me a refund if they couldn't provide anything but they otherwise provided 95% of my order. It came within 3 days with frozen ice packs, so even though I wasn't home for 2 hours- everything was still fresh. You have a new regular customer! Great service allahuma barik. Keep up the good work!

Antwoord van Bakkali
Delighted to have found this great Turkish on-line retailer
I am so happy I found this Turkish (and other international food) on-line retailer. I struggle to get some items I have grown to love where I live, so this saves me driving many miles. Great selection, decent prices and good delivery service, delivered when they said they would

Antwoord van Bakkali
EXCELLENT SERVICE & PRODUCTS
As a first time customer, the quality of the products I received were top notch and more than met my expectations. They are now my first choice for meat products. I shall give the other products they sell a go without any hesitation. Definitely recommend them.

Antwoord van Bakkali
Great customer service
Great customer service, this was my first order, few items were missing but received immediate refund and response from the customer service. I will definitely use this store again.

Antwoord van Bakkali
Huge variety of authentic imported…
Huge variety of authentic imported products, UK based and fast delivery, everything was well packed. Contacted them and service was very quick and efficient, no hassle at all. Will use again, and recommend. I only wish ingredients lists could be added, but these can change a lot so maybe it's better to check other official sources, or to simply ask them if unsure.

Antwoord van Bakkali
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