Texted me to ask about a substitution, replied without issue. Then the next day had a email sent saying now *multiple* items will be missing from my order despite me putting a note specifically asking... Toon meer
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Lees wat reviewers zeggen
We received our order and we had a complaint regarding the order. The Bakkali customer service team took an action and issuing us with a full replacement order with no extra charges. Very good service... Toon meer
I was given a full refund for a shipment of asparagus which wasn’t up to scratch and received a very kind email immediately. Fantastic customer service made it very easy to reorder a box of vegetables... Toon meer
In my honest opinion this has to be the top online meat provider I have ever come across? Lamb beef chicken all fresh perfectly presented and packaged in a sturdy cool box to keep things as fresh as p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cultural groceries delivered to your home. We deliver Halal meat, fresh fruit and vegetables, everyday pantry, desserts and more. And with our 100% freshness guarantee, be assured that you'll receive high quality items that you are 100% happy with or you'll get your money back. We source our products from authentic cultural suppliers across the UK and currently deliver to customers in Greater London.
Contactgegevens
5 Brayford Square, E1 0SG, London, Verenigd Koninkrijk
- 07361587726
- ishan@bakkali.app
- bakkali.app
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Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The staffs are really good expecially…
The staffs are really good expecially Mahejbin she is really good and very helping mentality

Antwoord van Bakkali
Delivery arrived very well packed with…
Delivery arrived very well packed with the frozen stuff kept frozen with ice jelly packs , arrived on the same day as planned .

Antwoord van Bakkali

Antwoord van Bakkali
Excellent shopping experience and good…
Excellent shopping experience and good service

Antwoord van Bakkali
Excellent goods and service
This was my first time ordering,and I will be doing it frequently now. There was a wide range of goods at competitive prices.The goods were well packed,still cold thanks to many ice packs.The delivery was beyond amazing,within a day of ordering and the courier came precisely when they said they would (well done DPD). ps. I was so happy to have coriander that actually tastes of something,instead of awful supermarket stuff.

Antwoord van Bakkali
Good service
Good service, delivery on time. I wish them the best.

Antwoord van Bakkali
I have bought a few times from Bakkali…
I have bought a few times from Bakkali and have been very pleased and impressed with their produce, communications, price and delivery. My main purchase has been vegetables - which are always fresh, firm and tasty. I have never had any issues. I would definitely recommend. 5 star.

Antwoord van Bakkali
The experience of the team that package…satisfaction
The experience of the team that package was superb .the quality of the product was second to none well deserves praise for its prompt service (BAKKALI.) PERFECT PRODUCE FOR THE SPECIAL OCCASION 👌

Antwoord van Bakkali
Free delivery,well packed and great quality product
I recently made a purchase from Bakkali and was very impressed! The packaging, especially for the meat, was excellent and kept everything fresh. The prices are affordable, and the free delivery service is a great bonus. However, I noticed that some products were out of stock. Improving product availability would make the shopping experience even better. Overall, a very satisfying experience – I will definitely order again!

Antwoord van Bakkali
Looking forward to doing repeat business
First time customer. Had a little hiccup with the order I think is fair to say.
The resolution was prompt, professional and went the extra mile.
I’ll be ordering from these a lot more in the future.
They have great selection, competitive pricing and a genuine desire for customer satisfaction.
A rare quality these days.

Antwoord van Bakkali
Date Cookies that are worth a try
A new company providing excellent products. We first saw them in the gift shop at the Silk Roads exhibition at the British Museum; intrigued we followed up with an order of date cookies direct from the company. We were not disappointed. Excellent service as well.

Antwoord van Bakkali
Excellent company, delivery and produce.
I was very impressed with the whole process of ordering from Bakkali. The goods arrived perfectly packaged in two boxes. The produce was of excellent quality and we have enjoyed everything we have eaten so far. I would highly recommend this company for high quality produce at a very reasonable price.

Antwoord van Bakkali
I’m amazed by the vast selection of…
I’m amazed by the vast selection of delicious Middle Eastern foods available in one place. Because I live in the countryside, well away from shops of this sort, this easy to follow website is just perfect. I’m really into recipes from the Middle East and am enjoying discovering new tastes. I definitely recommend Bakkail. Very quick delivertoo.

Antwoord van Bakkali
Five star service
Five star service. Order arrived well packaged and in super quick time via DPD.
Cannot recommend them enough.

Antwoord van Bakkali
My first order with Bakkali!
I’m happy with my first order from Bakkali. Although two items were unavailable, they quickly processed a refund to my bank account. Everything else was fresh and of good quality. I’ll definitely order again, especially with their free delivery on orders over £20, you can’t go wrong! Bakkali team, keep up the hard work!

Antwoord van Bakkali
Wide range
Friendly, efficient, good prices, wide range. Altogether a good service.

Antwoord van Bakkali
First-time customer and very happy…
First-time customer and very happy about the variety, ease of order, timely delivery and exceptional customer service. You saved me a very long journey to find these goods!
Thank you!

Antwoord van Bakkali
Brilliant company
The products I ordered was packaged well so they didn't get damaged. Once opening the meat I was very fresh and tasted delicious.
Would recommend ordering halal meat from this company, great value for money.

Antwoord van Bakkali
I am new customer and I am soo…
I am new customer and I am soo positively surprised with the customer service and products the shop offer . Everything is exactly how described, the food is fresh and packed with care , delivery is fast . Every thing is exactly what I need I’m glad I find this shop , soo from today is my number one shopping place .

Antwoord van Bakkali
One of the best shopping experiences I…
One of the best shopping experiences I have had. It was a pleasure to do business with them.
The communication is excellent and the goods arrived on the specified date.
The goods were in excellent condition and the frozen foods arrived still completely frozen.
The follow-up emails to check my satisfaction were A1.
I highly recommend this store and would definitely be using them again.
Well done

Antwoord van Bakkali
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