Texted me to ask about a substitution, replied without issue. Then the next day had a email sent saying now *multiple* items will be missing from my order despite me putting a note specifically asking... Toon meer
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Lees wat reviewers zeggen
We received our order and we had a complaint regarding the order. The Bakkali customer service team took an action and issuing us with a full replacement order with no extra charges. Very good service... Toon meer
I was given a full refund for a shipment of asparagus which wasn’t up to scratch and received a very kind email immediately. Fantastic customer service made it very easy to reorder a box of vegetables... Toon meer
In my honest opinion this has to be the top online meat provider I have ever come across? Lamb beef chicken all fresh perfectly presented and packaged in a sturdy cool box to keep things as fresh as p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cultural groceries delivered to your home. We deliver Halal meat, fresh fruit and vegetables, everyday pantry, desserts and more. And with our 100% freshness guarantee, be assured that you'll receive high quality items that you are 100% happy with or you'll get your money back. We source our products from authentic cultural suppliers across the UK and currently deliver to customers in Greater London.
Contactgegevens
5 Brayford Square, E1 0SG, London, Verenigd Koninkrijk
- 07361587726
- ishan@bakkali.app
- bakkali.app
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Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Highly recommend
Amazing, I bought 2 boxes and they came very quickly. Freshly made and delicious. Definitely will buy again, thank you so much😊😊

Antwoord van Bakkali
HALAL BEEF
Recently, I had the opportunity to order some Halal Beef from BAKKAALI. The site was easy to use, and the type and quantity I needed were in stock. I placed the order on the 9th. Dec. and received the parcel on the 13th.Dec.2024. I was impressed by the packing. The chilled beef cuts were individually wrapped, surrounded by cooling bricks, wrapped by paper wrapping and finally placed in a foiled bag to keep the contents chilled. The whole package was posted in a clean cardboard box. Very impressive. By the way, P&P was free.

Antwoord van Bakkali
A EXCELLENT GROCERY STORE ,GLAD FRIEND…
A EXCELLENT GROCERY STORE ,GLAD FRIEND OF MINE TOLD ME ABOUT IT,I HAVE DONE 2 SHOPPING THIS MONTH WTH THEM AND THE MEAT AND EVERYTHING WAS FANTASTIC IN QUALITY AND SERVICE ONLINE
I WILL ALWAYS DO MY SHOPPING WITH THEM NEXT YEAR NOW 2025

Antwoord van Bakkali
Great place to order from
Great place to order from. Big selection with very good prices. You get the option to select the date you want your parcel delivered. Everything arrived very well wrapped. Very happy I found this website, will be ordering more.

Antwoord van Bakkali
Impressive customer service
Impressive customer service! Reema was excellent. Was in rush to get my food and she helped so much! First time I used the service but I will definitely use again and reccomend it. It’s not easy get quality Halal meat with such a customer service! Thank you Reema for your kindness.

Antwoord van Bakkali
Has all the staff
Has all the things I wanted and dealt very well with a small shipping mistake

Antwoord van Bakkali
Prices are competitive and perfect quality
Prices are competitive and delivery service is awesome. I was astonished with the quality of packaging and all cold chain was maintained till my doorstep.
They should increase the variety and options though.

Antwoord van Bakkali
Excellent delivery
The delivery was on time, the meat was neatly packaged. Individually wrapped and ice-packed to keep the meat fresh. I would certainly recommend using this company.

Antwoord van Bakkali
Excellent products
Well packed and quickly delivered. The meat was excellent and reasonably priced. I have no hesitation in recommending this company.

Antwoord van Bakkali
Received products on time
Received products on time. Good quality grocers and with a nice frozen range.

Antwoord van Bakkali
great customer service Reema is 1st…
great customer service Reema is 1st class

Antwoord van Bakkali
Highly recommend
Good choice of products at very reasonable prices. Ordering and paying on the app was easy. My delivery turned up extremely well packaged. I will definitely be ordering again.

Antwoord van Bakkali
Would thoroughly recommend
Would thoroughly recommend. Great range of products. Free delivery if order over £20. Quick delivery & excellent packaging. Wonderful customer service.

Antwoord van Bakkali
Early days?
The company is over a year and a half old,but described me as one of its first customers.
My first order had two items out of stock and two items substituted, but communication and speed of refund were excellent.
Will order again as the site looks good,and see how things develop.

Antwoord van Bakkali

Antwoord van Bakkali
Bakkali Halaal Products.
Recently registered with this company. Found the website to be easy to navigate. I've only ordered from the butchery. The meat products were good quality and well packaged and quick delivery. Prices are very competetive. I wish you all the best.
G M Sims

Antwoord van Bakkali
Fast delivery
I've only ordered a multipack with salted sunflower seeds as I'm addicted to it. Good quality, express shipping. 5* company. Highly recommend :)

Antwoord van Bakkali
Highly recommended
You can find alot of products from different cultures, the process was easy the products described in excellent condition
Even the frozen stuff came with special packaging
Highly recommended
Good luck

Antwoord van Bakkali
Excellent Despatch Time
Good selection of produce at very reasonable prices. Despatch was super Quick and was kept upto date with Delivery stages. Great packaging and fresh produce was fresh. Chilled foods were inside a chiller jiffy bag with ice packs. Was really impressed and will deffinitly be buying again.

Antwoord van Bakkali
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