Texted me to ask about a substitution, replied without issue. Then the next day had a email sent saying now *multiple* items will be missing from my order despite me putting a note specifically asking... Toon meer
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Lees wat reviewers zeggen
We received our order and we had a complaint regarding the order. The Bakkali customer service team took an action and issuing us with a full replacement order with no extra charges. Very good service... Toon meer
I was given a full refund for a shipment of asparagus which wasn’t up to scratch and received a very kind email immediately. Fantastic customer service made it very easy to reorder a box of vegetables... Toon meer
In my honest opinion this has to be the top online meat provider I have ever come across? Lamb beef chicken all fresh perfectly presented and packaged in a sturdy cool box to keep things as fresh as p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cultural groceries delivered to your home. We deliver Halal meat, fresh fruit and vegetables, everyday pantry, desserts and more. And with our 100% freshness guarantee, be assured that you'll receive high quality items that you are 100% happy with or you'll get your money back. We source our products from authentic cultural suppliers across the UK and currently deliver to customers in Greater London.
Contactgegevens
5 Brayford Square, E1 0SG, London, Verenigd Koninkrijk
- 07361587726
- ishan@bakkali.app
- bakkali.app
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I've put my 1st order in and it all…
I've put my 1st order in and it all went smoothly. Nicely packed and came very quickly. I've not used the spices as yet but I will definitely use them again.

Antwoord van Bakkali
Excellence
Finally, a company selling beverages in the UK that don't give me migraines! Excellent service from these guys and very reasonable prices, keep up the good work

Antwoord van Bakkali
Flatbreads
Was looking for fresh flatbreads came across this site bakkali, found what I wanted to try great price and size so purchased the chosen breads
Great size great taste will definitely buy again

Antwoord van Bakkali
Excellent quality meat reasonably…
Excellent quality meat reasonably priced delivered well and fresh and one date I was told great first delivery

Antwoord van Bakkali
Good products
Good products (one of the best pineapple we ordered but some of the other fruits didn't have a long shelf life) delivery was on time.

Antwoord van Bakkali
very good
-good quality products
-excellent customer service
-the butcher product like beef and chicken leg is clean,cheap and they can customise which is good

Antwoord van Bakkali
After sending me wrong order issue was…
After sending me wrong order issue was resolved in good manner and promptly Thank You

Antwoord van Bakkali

Antwoord van Bakkali
Nice people
Nice people, responsible and great customer service. Thanks!

Antwoord van Bakkali
Comunication is something need to be …
Comunication is something need to be learned by this company

Antwoord van Bakkali
Part of the order not received
Part of the order not received
Other part was not available and o only knew a day before the delivery and there was no option for substitute and a refund issued
Emailed about the problem no one came back to me

Antwoord van Bakkali
Bakkali Fresh Meat and Groceries Online
Genuinely the best online grocery and fresh meat online seller, prices are affordable, quality of there products they sale are excellent specially the meat, super fantastic packaging, delivery options always available and super fast delivery. Absolutely fantastic company, buy from them with confidence you will never regret. Any problem always sorted very quick with there fantastic customer services.

Antwoord van Bakkali
Great experience and had exactly what I…
Great experience and had exactly what I needed! First time buying from Bakkali & couldn’t be happier! Quick shipping, fair price, & great customer service! Will be using them again.

Antwoord van Bakkali
Love Bakkali
Love Bakkali, they are very helpful and genuinely down to earth. I buy from them regularly and plan on continuing to do so

Antwoord van Bakkali
Excellent online grocery store
Excellent app online grocery store! Easy to navigate and order groceries.
Customer service is amazing. Thank you for being super helpful with my queries too! Would definitely order again.

Antwoord van Bakkali
Wonderful store
What a gem of a store. My son wants Sucuk for his Christmas meal and I found Bakkali had just what i needed. Prices are very good. Ordering was easy and i was given choices of delivery days. I chose Christmas eve. The order arrived in excellent packaging including ice to keep the refrigerated items chilled. I was emailed throughout the process including tracking. I thoroughly recommend this store and look forward to ordering more in the future. Massive thanks to Ishan and Issam

Antwoord van Bakkali
Quality of produce excellent and…
Quality of produce excellent and arrived earlier than expected. Will definitely be a returning customer.

Antwoord van Bakkali
Such excellent service and good prices
Such excellent service and good prices. The delivery came very quick and the packaging of my items was top notch. Will defo be using again.

Antwoord van Bakkali
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