Balloon Monkey Reviews 

not delivered although paid for delivery by 1 pm

This company were fantastic. I ordered a balloon next day delivery and the order arrived on time. The tracking was amazing got fantastic updates. I wrote to the company to ask a question and got a swift reply. No bots here just a great business doing fantastic work! My 3 year old grandson will be delighted with his birthday balloon.

This is the first time I have used this company and I have to say i am very happy with the service. The Balloon arrived in not so good condition, I emailed last night and got a prompt reply this morning. They are resending the replacement tomorrow morning, and though it won't be her birthday, I know my little girl will be absolutely over the moon with the Unicorn. What little unicorn loving girl wouldn't. Thank you Chloe and the rest of the team for such a quick response and resolution. Amazing 🌟🌟🌟🌟🌟

Prices very competitive quality fab packaging fab email and tracking accurate was sceptical about ordering as never heard of but will 💯 use again
Great service !

My balloon arrived and is already deflating and the design is rubbing off. Not sure if I’ll use again.

Very Happy! Balloon Monkey will be my go to for future celebrations. Balloon was really well blown up, personalized photo card was perfect and candy a plus. From California USA with love.

Ordered a balloon and gifts for my poorly grandson. Parcel was delivered on time, in perfect condition and he enjoyed it very much. Would highly recommend and will be ordering again very soon. Thank you for a great service 😊

My photo helium balloon arrived semi deflated due to transit problems. I was refunded the same day I notified the company. Good prompt service.

Absolutely “ Thrilled” with the 90th Birthday balloons for my mother-in-law So beautiful…. And well packed and speedy delivery!! Superb company!! Thank you !

Had balloons delivered to a hotel for my partner's birthday.
Great communication from the company. The balloons are good quality and delivery as requested.

I ordered a monster truck balloon for my nephew's fourth birthday. The item is good quality, exactly as shown and arrived inflated and safely packaged in an enormous cardboard box on the date I had requested. I even got a free chocolate bar inside the box!

The only thing I could have done without was the hundreds of pieces of loose confetti also placed in the box with the balloon. I'm sure this was done with the best intentions - a nice 'finishing touch' perhaps - but in reality it just became something I had to carefully tip out of the box straight into the bin to avoid making an irritating mess all over the floor.

Even so I'm very happy with the service and will definitely use again.

I wanted a photo helium balloon for my partners 50th. I found Balloon Monkey to be quick to respond, answered my questions and did just what I asked for. Would definitely recommend

Ordered a unicorn balloon for my granddaughter arrived on the specified day before lunch excellent quality and judging by the squeals of delight from my granddaughter it was spot on

I recently ordered some Balloons with named delivery date the day before my daughter's birthday. Unfortunately the courier (three letters - you know!) failed to deliver the actual day and rearranged for the next day being her actual birthday. Received updates of delayed delivery twice which came and went and the balloons still not arrive.

Contacted Balloon Monkey to advise of the position and Dion dealt with it wonderfully.

Yes I was disappointed the balloons did not arrive, but that was down to the Courier failing on more than one occasion.

Would I use Balloon Monkey again - most definitely, purely on customer service (something which is sadly lacking from other companies these days).

Great company. Easy to order. Delivered exactly right. Balloon looks great.

I had an issue with the delivery (no fault of Balloon Monkey but the carrier they use). I contacted customer services and they dealt with my query promptly and refunded the additional delivery charges I paid. The balloons were delivered a day late but that aside, they were lovely and exceeded expectations. I used them last year as well with no delivery issues that time. Will use them again.

I have ordered balloons from this company a few times now
The balloons are beautiful
Delivery is excellent
Absolutely fantastic company
5 out of 5

Have ordered from balloon monkey for years - always arrived on time and well inflated, lasting for days. Would highly recommend!

I’ve used balloon monkey a few times now and they have always provided great quality products, on time, right location and you can actually speak to a person. They get back to you swiftly with any queries. Thoroughly recommend.

Balloons were excellent and dispatched and delivered on time.