Balloon Monkey Reviews 

Extremely happy with Balloon Monekys service! I live in Australia and my partners in the uk so did this for his birthday as a surprise. Balloons came on time and looked perfect! Plus they are still up 5 days later 😄

The balloon was ordered on Friday afternoon and still arrived, with my nephews age and name on it, by the Sunday morning, the day of his 18th Birthday. I thought it was great value given such an excellent service, inclkuding Sunday delivery.

I bought two red balloons for my Grandson’s 13 Birthday. The balloons are well packaged, inflated
and beautifully presented. I have purchased a few over the years. Thank you for making Sam’s Birthday memorable. Evert year he climbs in the box, hiding in it
popping out to make us laugh!

Had a delivery today for mother’s day and box was thrown over the fence by DPD driver and personalised balloon already going down, biggest problem I have is nobody is answering phone and e mail is an automated response…very disappointed

Amazing idea, sent balloons to my daughter for her new home. Smooth order process, great tracking updates, arrived on date nominated in lovely box & balloons were fantastic. Email response was quick & professional. Very highly recommended, thank you.

First of all, I have ordered from Balloon Monkey many times and always had excellent service and great balloons but this time they outdid themselves! I ordered a bunch of five balloons for my birthday as a present from my elderly father. They arrived on the day requested, jan 5th, in time for my birthday the next day. They have lasted until today March 4th and have only gone in the bin today as we decided enough was enough and gave up with the “Let’s see how long these balloons last game!” They still had plenty of life left in them. Great selection of balloons. Wouldn’t go anywhere else. Thank you Balloon Monkey!

Absolutely beautiful bouquet and delivered within 24 hours considering it was a weekend . Very well priced and beautifully packed .Would definately recommend .

Arrived on time and the balloons were as I expected! Made my day 💗

I was looking for new home helium balloons to send to my friend on their moving in day and these guys were the only company that did them (other than card factory but their delivery wasn't quick enough for when I needed it and besides these designs were better) They did a quick, clear delivery with photo evidence to confirm it was there and my friend absolutely loved them!

I was recommended this company having had bad experiences elsewhere!! I have used a couple of times up to present time, and I cannot recommend enough.Excellent product (really beautiful) looked exactly as sold. Well packaged for transit, speedy transit. A team that have OUTSTANDING customer service skills. I had cause to make amendments to my order and nothing was too much trouble for them. Their pricing is really good (I used pay more with other), and I will be recommending them myself to EVERYONE.

I was a bit nervous as this was the first time I had ordered from this company but it was all fine. The website was easy to use. I ordered a balloon with his name on it to be sent to my grandson for his 1st birthday, and paid extra for it to be delivered before 1pm. The birthday was a Sunday and this was not a problem - they deliver on Sundays. The balloon arrived about 11am and I heard that baby and family were very pleased with it. I had received a text and an email updating me about delivery. I would definitely recommend this efficient company.

AVOID!!! UNRELIABLE AND UNCONTACTABLE!!! This is the the second year running that this company has let me down badly. Last year, I ordered balloons for my daughter’s 21st birthday, and they failed to manifest on the day that was scheduled for delivery. My daughter is profoundly disabled with a learning disability and balloons are a very focal part of her celebrations.

Since the company tried to rectify this mistake via a gift voucher, I gave them benefit of the doubt and ordered again for this year. Once again, I am astounded and upset that my daughter’s balloons have failed to arrive on the scheduled date, ruining another birthday.

I am appalled that they can get away with this.. I have tried phoning and emailing them, and they ignore you . Completely unacceptable and unprofessional.

I will be formally complaining about this company. DO NOT USE!!!

I used this company for balloon for my nephews birthday. They arrived a day late. However this company gave me a full refund as a sorry for the inconvenience. They did not have to do this as I did get the balloons even if it was late. Would use them again not to get free balloons but because they aim to give the best service and are very honest.

Loved my bubble baloon , on time & great tracking, well packaged x really recommend & would definately order from here again x thank you lots

This was my second order with Balloon Monkey. I ordered some Christmas balloons to be delivered to my parents today, Christmas Eve. I was a little apprehensive, as so close to Christmas deliveries can be delayed. However DPD were bang on time. The balloons themselves were exactly as described. Really festive and fun. Can recommend this company and I will definitely use them again in the future

I had issues with my initial order, and after then reading a few negative reviews was disheartened with the Company. When I tried calling, I was also unable to get through to anyone - wasn't helping the situation. As this was for my daughters 21st Birthday, I didn't want anything to go wrong with the delivery / surprise. After being unable to find another package elsewhere, especially with the personalised items - I bit the bullet, and placed the order, keeping everything crossed. Well I need not have worried, as the delivery came on the day - promptly with DPD! My daughter was very pleased with them, and suitably embarrassed being as they were delivered to her at work. Thank you Balloon Monkey, I most definitely will order again - as and when an occasion comes round.

The ordering process on the website was easy to follow and manage the purchase. The balloon arrived on time and my grandson was over the moon with the ballooon and chocolates. He is very poorly and I hoped that the balloon would make him smile, it did!
Well done Balloon Monkey you did what it said in the tin!

Amazing experience! Just received my balloons, exactly as described, delivery on the day I chose, reasonable prices, and the whole packaging was extremely beautiful.

Will definitely recommend and order from them again!

Excellent quality, great delivery service, perfect communication throughout the process. Will place order again! Highly recommended.

I used Balloon Monkey for the first time and changed my mind several times throughout the ordering process. Chloe provided excellent customer service from beginning to end. The balloons were amazing and I will definitely return in the future and recommend to all! Thank you