Balloons were ordered 3 weeks prior to delivery date , Balloons arrived 10 days late. Shipping issues happen. But what is totally unacceptable is the lack of communication with the company. They do... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve sent a few Balloons in a Box to friends for birthday presents. Very well-received!! Balloons are securely packaged. The reason for 4 stars, not 5, is the cost variance between purchasing on Am... Toon meer
Shipping, quality, experience, all on point! Definitely recommend this gift option! The box was big, which added to the comedy of my daughter carrying it across campus to her dorm on her birthday.... Toon meer
Update: I wasn’t expecting follow up but next day after posting this review customer service reached out and made amends! Appreciate that so much even though I was really just making a review no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Balloons in the Box has quickly grown into one of the leading brands in the gift and party industry. We specialize in bringing you unique gift ideas to turn every event into a reason to celebrate. Our popular balloon packages light up the faces of delighted recipients across the United States. Each package is theme and color coordinated by skilled party planners and assembled by our professional warehouse team. Special care is taken to ensure that the balloons and supplies are made of the highest quality material on the market. Balloons in the Box is distinguished by the unsurpassed creativity and skill that is embedded in each gift package. It's the little details that make all the difference.
Contactgegevens
27 Muller Rd, 07436, Oakland, Verenigde Staten
- (201) 338-6680
- balloonsinthebox.com
You delivered it to the wrong address
You delivered it to the wrong address. I input an address in Knox Indiana. Your system reverted to Knox Michigan. There is no such place as Knox Michigan. No one contacted to get a correct address and when I called it said it was delivered. I confirmed with my recipient they mever got it. So it was delivered somewhere in Michigan to an incorrect address to an unknown recipient. This should have been avoided by contacting me as soon as thwy noticed there is no such place as Knox Michigan
27 december 2022
On time
They were on time and made him feel special. I gave 4 stars because they were not fully inflated and won't stay afloat long like I want.
27 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
Here at Balloons in the Box, we make sure that the balloons leave our facility in its pristine condition. However, during Holiday season, due to the influx of items being delivered for this season, UPS may impede the delivery of the balloons and it might slightly deflate whilst in transit.
Thanks for getting the balloons to my…
Thanks for getting the balloons to my granddaughter on her birthday. Very special!
22 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
We are thrilled to be part of your granddaughter's birthday. We find joy in creating an exciting and memorable experience.
We hope to see you again!
My friend love the balloon in the box
My friend love the balloon in the box. The balloons are still floating in the air. They was delivered December 15.
15 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
We are happy to help you translate your love for your friend through a balloon gift. Balloons in the Box is committed to spreading love and joy on behalf of our customers.
We hope to see you again!
I thought this idea of "Balloons in the…
I thought this idea of "Balloons in the Box" was quite unique until I actually saw that two balloons stating Happy Hanukah and Merry Christmas. I did NOT order those two balloons, I ordered different balloons to go with a Get Well Soon bouquet, that I made up for my 9 year old grandson. It was quite embarrassing to see only half my order was correct.
If you review my order you will see that I did not order holiday balloons.
I gave this a 3 rating because I think "Balloons in the Box" is a unique concept and I may consider placing an order sometime in the future. I hope if and when I do place another order it will be correct.
22 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
We are so sorry to hear that you didnt receive what you ordered, we would like to apologize for the inconvenience that you've experienced. Should you encounter another issue with your next order, contact us at sales@balloonsinthebox.com and we'll try our best to respond and resolve it.
Balloons in a box
The balloons came on time and were delivered in such a cute way. They literally came up out of the box. My daughter was very happy. Great quality balloons.
16 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
Here at Balloons in the Box, our lifelong mission is to spread happiness, through quality balloons and precise delivery methods. It is our pride that we've brought joy to your household.
We hope to see you again!
I gave thr correct address to balloons…
I gave thr correct address to balloons and they also gave UPS the correct address. Ups messed up and delivered to wrong address and I was tokd by balloons that u have to deal with ups directly and they completely removed themselves from any responsibility. I am in Barbados and it was very frustrating trying to get Ups to understand the situation. It's was a surprise for my boyfriends birthday and was ruined. Balloons took my money and did not care that ups messed up the delivery and has refused to acknowledge or compensate in any way. Waste of money and poor customer service and i will never use them or recommend them again and I will be posting on social media to share this mediocre level of service.
15 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
Balloons in the Box ensures professional balloon handling to preserve the balloon's quality.
We are sorry to hear that your order didn't arrive. But please understand, however, that once it leaves our warehouse, it's in the care of UPS to deliver the balloon product on the correct date and address. However, we did take responsibility for UPS's mishandling of your order and refunded you in full.
Excellent Quality and Customer Service
Everything from ordering on the website to the quality of the product was terrific. Tracking and the delivery were spot on. Would definitely recommend.
10 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
At Balloons in the Box we strive in giving our customers a smooth-sailing transaction process and quality balloon products, and of course on time delivery. We hope to see you again!
Antwoord van Balloons In The Box
Thank you for your feedback!
Your satisfaction is our topmost priority, and we'll constantly strive to meet your expectations.
You forgot to put my name who’s it from…
You forgot to put my name who’s it from and the personalized messaged was not noticeable it was placed where he couldn’t even see it luckily he knew it was from me so I was able to find it so he could read it
7 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
We are committed to provide you with an experience you will always go back and reminisce about.
We are sorry to hear that there was no name and personalized message in the balloon package. For future orders make sure to properly add your personalized message and from whom it is at the personalization section on our website, so it could be added to your cart.
The delivery showed up on time!
The delivery showed up on time!!
Balloons were what I expected!!! Price was reasonable!!! I would totally order through your company again!!
6 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
We, from Balloons in the Box, are happy our customers can see how much effort we put into making each balloon delivery precise, prompt, and personalized. We hope to see you again!
Birthday
I was excited because birthday balloons were able to be delivered to my mom who lives in a small town where local deliveries aren't an option. The only thing I was disappointed in was that the QR code wouldn't work for the voice recording we out on there for her.
2 december 2022
Antwoord van Balloons In The Box
Thank you for your feedback!
Here at Balloons in the Box, we aim to deliver a quality experience that you will always remember.
We are sorry to hear that the recording was missing, for future orders please make sure to save your recording before proceeding so that your audio greeting will be added to your order.
Antwoord van Balloons In The Box
Thak you for your feedback!
Thank you for trusting our quality services. Here at Balloons in the Box are committed in turning every moment into an experience.
We hope to see you soon!
The person I sent this too stated it…
The person I sent this too stated it was great.
She loves balloons and she was pleasantly surprised when this big box came and when she opened it up she was so happy.
17 november 2022
Antwoord van Balloons In The Box
You can count on us when it comes to blissful surprises!
We are happy to hear that it was an enjoyed the experience. Here at Balloons in the Box, it's our mission to spread joy into everyone’s heart. We hope to see you again!
Excellent Customer Service
I was disappointed in how the package arrived for fun in a box ..we sent pics to customer service they agreed
I use this company all the time and I ne er have an issue ..I have a 2nd order to some one else again this week.
My damaged order got refunded that is 100 % the proper thing todo ..one small business owner to next
30 november 2022
Antwoord van Balloons In The Box
Thank you for being such a valued customer!
We sincerely apologize for your recent experience. Here at Balloons in the Box, we strive to make sure that your balloons arrive at its prime condition. It's for that reason that we only ship with UPS, because they are known as the most reliable.
We are happy that we helped resolved the issue. We hope to see you soon!
They were not delivered
They were not delivered. He got "NOTHING" for his birthday. I am not happy at all. I ordered this several weeks in advance and they still have not arrived. I will never order here again.
25 november 2022
Antwoord van Balloons In The Box
We are sorry to hear that you had a bad experience with our product. Here at Balloons in the Box, we continuously strive to deliver the boxed balloons as close to the selected date as possible. That being said, we were notified that your balloon purchase arrived and was received a day later after your selected date.
Contact us at sales@balloonsinthebox.com and we'll try our best to resolve this issue.
Everything went well
Everything went well. The package arrived on time and made his day! All was as expected. The digital voice card was an excellent perk!
16 november 2022
Antwoord van Balloons In The Box
At your service! Thank you for the positive feedback. Here at Balloons in the Box, we find joy in helping you create a memorable experience! We hope to see you again soon!
The balloons were a week late
18 oktober 2022
Antwoord van Balloons In The Box
Thank You for your feedback.
We are so sorry to hear that your order came late. Here at Balloon in the Box, we strive to make sure that your balloons arrive at the right time. It's for that reason that we only ship with UPS. Once it leaves the warehouse, however, it's in the care of UPS to deliver the balloon product on time.
Please contact us at sales@balloonsinthebox.com to resolve the issue.
Birthday Balloon Box I hesitated between 4 and 5 because I…
Birthday Balloon Box
I hesitated between 4 and 5 because I am not the one who received the box. However, the recipient of the balloon box loved it, sent a picture of it, and it looked good.
Ordering the balloons was easy. I wished I could have had a choice in balloon designs, but understand that could become complicated.
The box arrived on her birthday which was a huge plus, it had the correct age on the balloon, and appeared undamaged.
I would order from here again.
17 november 2022
Antwoord van Balloons In The Box
Thank you for the feedback!
Here at Balloons in the Box, we take pride in bringing the recipient an experience of their lifetime!
For your next order it's good to know You can further customize your balloon bouquets through the "Make Your Own Bouquet" tab of our website.
Nice gift
Delivered on time, came as expected! I couldn’t find a nice card for a sweet sixteen so when I searched for ideas, I saw Balloons in the Box. It had a card and 3 balloons, timing worked and price was reasonable even with shipping.
6 november 2022
Antwoord van Balloons In The Box
Thank you for the feedback!
We are happy to bring joy and elevate another sweet 16th birthday. Thank you for trusting Balloons in the Box in making your celebrations a worthwhile experience. We hope to see you again soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.