Bambee Reviews 

Our non-profit was mistakenly billed over $4,000. I have left 5 or 6 voicemails to resolve this. Unfortunately, it is very hard to get a response. We had to file a dispute with our credit card company.

Was charged $3400 subscription fee. Wasn't informed of the charge. Now they are telling me I have to wait 30-45 to get the money back....IF I get it back.

BEWARE!!!

Bambee started off as a positive experience, but in December 2025 they changed their pricing structure and now we are receiving random charges in July 2026 for something in January. Additionally, we used their online sexual harassment training and selected the one-time purchase. Then a year later, we will hit with an auto-renew when we were not on a renewal plan. They randomly charge our credit card. We will be looking for a new partner.

Avoid at all costs. This is a scam. They have no way to download your files. They do not respond. Most of the “advice” you get is from AI chatbots. They successfully defrauded us out of thousands of dollars and gave us basically nothing in return. You also end up paying for “training” that you do not use. This is no more than a google drive for your HR files and an AI bot to ask questions to.

I was a Bambee HR customer for several years and my overall experience was extremely disappointing. They added charges to my account without clearly obtaining my approval beforehand, and it often felt like fees appeared out of nowhere. When I decided to leave, they made it as difficult as possible to download my own records, forcing me to retrieve each document one by one, which came across as punitive and unprofessional.
This is the first review I’ve written in 40 years , and I’m only writing it because I feel other small employers should be warned. In my experience, Bambee HR is not a company I can recommend. I strongly suggest looking elsewhere for HR support.

I was overbilled at a much higher tier without my consent. I tried Bambee HR at the “teaser” introductory rate and recieved good advice on a single problem. The introductory rate then converted to their highest (1,299.00) per month. I did not use the service again and found that I was billed the next two months for the service. I immediately contacted Bambee HR to discuss the problem with a very polite representative who told me I would receive notice of a possible refund of the second billing cycle since I was not actually using the service. I received no follow up communication.

Their billing is highly deceptive. Do not agree to their “ terms of service” without a full understanding that you will be “taken to the woodshed”. I am a small business with 15 employees. My fee should have been no more that $400 per month. I’m sure they stalled discussing my single employee issue to lapse the introductory rate in order to bill at the highest tier. No refund offered.
They will not be around long with this type of behavior.
AVOID the TRAP.

This software is pretty useless - functionality and solutions both lackluster. There are definitely better options out there. Also had a bad experience trying to cancel - 1 day after renewal, they still charged the full new 2 years and quoted their TOS as the reason for no refund. Guessing they won't be around much longer.

New website set up hard to understand. In able to use or contact Bambee

Our private small practice relies on Bambee HR to help us navigate the HR laws so that we are appropriately handling difficult and day to day situations.

Everything was easy and straightforward. I believe I did what was needed. The employee states he never received anything from Bambee regarding his write ups.

The manager was very professional and explained what she would do to help me.

Thank you,
Junia

The welcoming professionalism afforded me from the get go. although I have many more questions I feel confident they will be answered. Bambee makes me feel like I have an HR team.

Always supprtive and in time with knowledge

That they are handling everything related to HR which frees my time to handle other aspects of the business

Charged me for a renewal even after I didn’t want it. Now it’s taking 30 days for a refund.. place is criminal

I’ve asked Bambee multiple times over the past month to stop contacting me, yet I continue to receive multiple unsolicited calls every single day. I have an answering service, so each one of these calls costs me money.

Liam Olsen has been completely unhelpful and unresponsive, and the outreach hasn’t stopped despite my clear requests. This is not just aggressive marketing — it’s harassment.

If I’m experiencing this, I’m sure many others are too. This is unethical and predatory business behavior. Bambee should be ashamed of how they operate.

Is a waist of time! Not professional at all. They start with you and then, leave you in limbo. Terrible…

They are extremely deceptive and based on many, many previous reviews, they cannot be trusted. Even their radio advertisements are deceptive. Find someone else to represent your HR services.

If I could give zero stars, I would. Bambee HR has been one of the most frustrating, incompetent service providers I’ve ever worked with—and I’ve been a customer for several years.

Their support is essentially non-existent. Good luck trying to get a real human to respond to anything in a timely manner. When you do get someone, it's often a generic response or a redirect. The platform itself is painfully slow, glitchy, and nearly impossible to navigate efficiently. It feels like software that was half-built, then forgotten.

**Worse—**and this is critical—they do not give you full access to your own employee data. I’ve had payroll runs missed, major glitches in pay calculations, and recurring issues that no one at Bambee ever seems able to explain, let alone fix. These aren’t minor inconveniences—they’re catastrophic for a business trying to take care of its people.

The final straw? They abruptly discontinued both their Time & Attendance and Payroll services without offering any transition support. No plan. No warning. No help. Just “we’re done”—figure it out on your own. It was a complete abandonment of responsibility.

To make matters worse, they have the audacity to raise prices while offering less and less. Every year, fewer features, more problems, higher bills. Their service is laughable—if it weren’t so damaging, it would be comical.

I promise this isn’t just a case of one bad experience. This is a systemic failure of a company that markets itself as small-business-friendly and then leaves you high and dry when it matters most.

Do yourself a favor: stay FAR away from Bambee HR. There are far better solutions out there that actually care about your business, your people, and your time.