Bambee Reviews 

Lizbeth has been nothing short of amazing. She has been so great to work with and I appreciate her knowledge on the topics and guidance through everything.

I was going through a really tough time with an employee and Lizbeth helped me through step by step. She called me almost everyday to make sure I had support and she freed templates of documents that I could use in my situation. I don’t know what I would have done without her!!! She was absolutely instrumental in me getting through this situation!

Amazing support and same day call set up. My HR professional is top notch and we recommend Bambee to all of our small business owners. Why take the Vance and do it on your own when you can have a great team behind you. Thanks and cheers.

very helpful. communicative. clear. concise and available

Patricia is absolutely amazing. She is so thorough, so helpful and so kind! I am somewhat new to all the HR policies and practices and she has helped me tremendously!

Bambee has been great until our company started to experience issues and Bambee was unhelpful. I have a contractor who needs an amended 1099-NEC Form. It is really difficult to reach someone; you HAVE to schedule a call in order to talk to SOMEONE. I scheduled a call for today, (3/14), and saw it was cancelled. The reason, contact the payroll specialist that work's with my HR team.It's extremely frustrating because my contractor is in a hurry to file their taxes. They are unable to because we need Bambee to make the corrections. Their service is terrible!

Lizbeth is very knowledgeable and patient. Explains why and how issues should be addressed for the best outcome of employee and employer.

Every time I engage with my HR Manager, it feels like chatting with family. Their genuine concern for my well-being and consistent guidance create a supportive atmosphere. Since joining Bambee in 2019, we've faced various issues related to employees and policies. The Bambee team consistently surpasses expectations, ensuring our needs are not only met but also providing comprehensive answers to our questions. While the platform isn't flawless, it adequately serves our needs.

Bambee's automated features have evolved over the years, streamlining processes. The dedicated HR team excels in assessing each situation, offering clear options for us to decide on the best course of action for our organization. I highly recommend Bambee for its user-friendly platform, encompassing features like performance reviews, tailored performance improvement plans, dedicated staff folders, and staff report cards.

Interacting with my HR Manager feels like catching up with family – each conversation exudes warmth and genuine care. Their unwavering support and expert guidance have created a bond that goes beyond the typical professional relationship. Since our partnership with Bambee in 2019, we've encountered various challenges related to employees and policies.

The Bambee team consistently exceeds expectations, demonstrating a commitment to not just meeting our needs, but going above and beyond to provide thorough answers to our inquiries. While the platform isn't flawless, it has evolved over the years, incorporating valuable automated features that streamline our processes effectively.

What truly sets Bambee apart is their dedicated HR team. They tackle each situation with precision, presenting us with clear and strategic options tailored to our organizational needs. I wholeheartedly recommend Bambee for its intuitive platform, encompassing features such as performance reviews, customized performance improvement plans, dedicated staff folders, and insightful staff report cards.

One standout feature that has proven invaluable is the ability to call them during emergencies. Even if your dedicated HR team is momentarily occupied, Bambee efficiently connects you with someone equipped to provide essential information. The communication loop ensures that your Dedicated HR team stays informed and follows up promptly, reflecting their commitment to comprehensive support.

Patricia was available for an urgent call. She answered all my questions and provided guidance and wisdom for a difficult situation. She and Edwin make a fantastic team!

My most recent HR manager has leaned into understanding my past experiences with the intent to make each engagement what I need and expect. The first few experiences were inconsistent at best and left me on the fence with respect to leaving. by establishing mutually agreed upon service requirements, and her meeting those requests, I'm confident in remaining a client in the foreseeable future. I look forward to an additional opportunity to complete a follow up review later this year...if asked.

Lizbeth is always helpful and provides us with detailed answers and guidance to help our business make the best possible decisions. Having the support of Bambee helps us be sure that we are operating in the best way possible when it comes to employee and HR management.

As a long term customer with Bambee their support while rolling off has been extremely disappointing.
The company has 100% ignored any communications and outreach in regards to a rolloff process. We've been unable to receive a simple response and guidance from the BambeeHR team on how we can pull our company data and documents from the system. There is no clear way to complete this on the system. We have sent countless emails since December and made several phone calls. Now we no longer have access to your account and it has gotten to the point where the lack of response is egregious and represents poor business practices. HR is a sensitive area for companies and the lack of attention to this doesn't represent a product that provides a safe and confidential service for your clients.

Update: Finally after numerous attempts, the "help" service responded indicated that in order to retrieve our info, we had to pay for another month of service. No regard given to the fact that we'd been trying to coordinate a data migration prior to our service ending 2 months ago. Again, total disappointment in their customer treatment.

Bambee HR's consistent unresponsiveness and lack of communication regarding payroll and onboarding issues have caused significant issues. For the two years I've been a client, service has always been delayed and confused due to the high turnover—8 HR reps in two years! But the last straw was a recent incident of switching credit cards for the annual payment. After they took my payment in Dec./Jan., an employee was notified that he couldn't receive his tax information because I "switched payroll providers!" I call and am left on hold for hours, like I don't have anything at all to do. If I call another line, I'm referred to their online chat where I see multiple messages FROM ME trying to get in touch with them to figure out what's going on. Meanwhile, I'm literally onboarding and that's not working either. This is the worst service I've had since I was with Comcast.

The Bambee staff has been great on all aspects of the HR process. From onboarding a new hire, required documents to be compliant in my state (CA), and quick communication. I would highly recommend the HR service they provide.

In December 2023 I get a cold-call from a Bambee sales rep. "Why yes, I'm just starting up a business. It's just me right now, but I expect 3 staff by April and 6 by July." And so I get set up at their lentry level service.
Simple questions like... "do I need to fill out an I-9 for this guy, he's a sole-member LLC?" take 11 days before a "Dedicated Bambee HR" person would respond. I must be lucky, I have 4 "dedicated" HR Managers.
Other questions went 20 days, 10 days, 12 days, and so on before anyone would answer.
Perhaps the sales guy sold me a service that Bambee wasn't ready to support? I could accept that as an answer, but all I ever got was promises, that went unfilfilled.
I love the concept, I liked the people I spoke to, the execution has been abysmal though.

I cancelled my subscription multiple times over 12 months ago. Spoken with account managers and customer service. They have been charging me without my permission for over 12 months. I have to report to my bank to prevent Bambee from continuing to charge our business. Major red flags. Incredibly disorganized and unprofessional. Would never recommend to anyone.

My experience at Bambee HR has been great thus far. I run a small business in San Diego and as you may know, there are lots of rules in California, and then San Diego County adds its own level of complexity. Navigating conversation with team members along with having a sounding board on how your delivery is given is key. I feel that my HR Rep helps me in understanding the intricate path I need to traverse as an owner.

They gave me the wrong advice which may cause me a lawsuit. They would give me conflicting info depending on who I spoke with. They have a revolving door of HR managers. DO NOT waste your money! Find a local company familiar with local laws. I used their services for years and it was the biggest mistake for my company.

My HR Manager is always very professional, helpful, and concise. I can usually book time with her on short notice, and I appreciate her advice in tricky situations.

The team at Bambee is amazing. I can say with confidence every person I have worked with at Bambee has been exceptional. If I can point out one shining star its Jose Valencia our "Dedicated HR Manager"! I can't give Jose enough credit he is the star in our team!