Barking Bags Reviews 

313
•
TrustScore 2 uit 5

1,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very poor customer service. I ordered a bag but it was nit suitable for us when it arrived so I followed return instructions only to be told now they have no record of my return and there is nothing t... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased the bag which was delivered promptly. However very disappointing customer service. Sharp business practice as they automatically sign you up for a monthly subscription £4.99 for a service... Toon meer

Beoordeeld met 1 van de 5 sterren

The dog bag itself is good and I have no complaints about the product. However, I was disappointed to discover that the online checkout automatically signs you up to a “247VetLine: Online Video V... Toon meer

Beoordeeld met 2 van de 5 sterren

The bag is ok and just about worth the price but the con of the subscription is just so bad as others have been caught out so was I , the amount of £4.99 they must have collected per orders to unknowi... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel

Geschreven door het bedrijf

The original and best dog walking bag, as seen on Dragons' Den. Functional and stylish dog walking bags to carry everything you need on your dog walks.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

313 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(313)

29 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good experience

Good experience, the bag was exactly as described

24 juli 2023
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Antwoord van Barking Bags

Thank you, reviews help us as a small business!

Beoordeeld met 4 van de 5 sterren

Perfect bag for what I was looking for

Perfect bag for what I was looking for. Great for longer walks where you need to carry a little extra (sunglasses, keys, hubby's wallet). Only problem I have was the strap. I'm quite short, its very long - it is adjustable, but the it 'slipped' a little as I walked. I've now velcroed it in place and this seems to be working well.

29 mei 2023
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Antwoord van Barking Bags

Thanks for the review, we're pleased to hear you're enjoying the bag!

Beoordeeld met 4 van de 5 sterren

A nice bag but not perfect for my usage.

I've been looking at these bags for a while and recently took the plunge and ordered one. Obviously everyone has different priorities for their equipment but these are my opinions based on my experience of being a professional dog trainer and having worked with dogs for over 35 years.
I bought the bag for carrying stuff while walking my retired working dog (a 42kg GSD/Dutch Herder cross). Although he's nearly ten he's still very active and we go hill walking a lot (when I carry a rucksack for my waterproofs, kit and his stuff) but I wanted something for shorter walks round our local area. I'd previously been using a Von Wolf treat bag on a belt which was big enough for carrying some treats, poo bags and putting slobbery toys in when he decides he doesn't want to carry them anymore. This has worked really well but has a couple of disadvantages which I hoped the Barking Bag would overcome.
First impressions were that the Barking Bag was pretty sturdy but quite heavy with metal clips and D rings for the shoulder strap. The poo bag holder dispenser works quite well and the main pouch is big enough for my lightweight Goretex jacket to fit in (handy on those days when you're not sure what the weather has in store). The drawstring mesh pocket is good for toys and putting used poo bags in until you find a bin. The water bottle pocket is probably going to be of limited value for me as I'd not be using this bag on a long walk (preferring a rucksack instead). The two clips are also of limited use to me and rattle annoyingly as I walk along. I've negated this issue by tucking them inside the small pocket but that means I can't use it for hand sanitiser as I'd intended. I don't see me using the clips but if you use a clicker one of them would be handy for that I suppose. The belt clips work quite well but because the bag is quite heavy and large enough to put a few things in it tends to pull my belt and trousers down as I'm walking along. I'd definitely prefer a 2.5 cm belt with Fastex buckles like my Von Wolf bag has and will modify the Barking Bag to work that way. The shoulder strap is also of little value to me although I understand many people will like it. I wish that the flap that goes over the top of the bag was larger allowing the zip pocket on it to be made larger as well. I've put treats in there but if it were bigger I'd probably use it for my phone instead which would be handy.
So overall I'd say this is a decent bag, quite expensive for what it is and a bit gimmicky for my usage but I'm sure it'll be handy for when I want more storage than the Von Wolf bag but less than a rucksack.

29 juli 2023
Review zonder uitnodiging
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Antwoord van Barking Bags

Thanks for the review, we appreciate your feedback. The bag can't cater to all needs, it's not the size of a rucksack so it's not designed for very large or heavy items. We sell over 1,500 bags per month with a 4.8/5 rating. For most dog owners and professional dog walkers it's very favourable but we appreciate it's not perfect for all

Beoordeeld met 5 van de 5 sterren

Easy website

Easy website. Fast processing and shipping to New Zealand. First time order packaging was insufficient. This 2nd order, the packaging was great. Fedex.

2 juli 2023
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Antwoord van Barking Bags

We're so pleased to hear you found the buying process was easy and are on your 2nd order! Thank you

Beoordeeld met 4 van de 5 sterren

Beautifully made bag

I ordered a bag to take on holiday. I wanted to be able to take all my stuff and the dog stuff in one bag. The bag is beautifully made and had loads of pockets to keep keys, tablets, dogs treats, poo bags etc. However, to be honest I'm not that keen on handbags and found it a little annoying across my chest - I would rather have a rucksack type bag but would love it to be the size of this bag with all the pockets and storage this one has.

23 juni 2023
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Antwoord van Barking Bags

Thanks for the feedback, we can appreciate your comments. It's not a rucksack so we can see why it's perhaps not perfect for you

Beoordeeld met 5 van de 5 sterren

Easy to buy

Easy to buy, could be cheaper but love my bag

1 juli 2023
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Antwoord van Barking Bags

Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Very well made bag.

Received my dog bag very promptly.
It is very well made of sturdy navy waterproof material.
I chose this bag because it is bigger than the smaller bag that I use. The side pockets are perfect for carrying a water bottle on either side, one for me and one for my wee dog, Cora. We go for hill walks and this will be perfect, There’s plenty room for everything.
Very impressed, would definitely recommend this bag if you’re looking for a well made dog bag.

1 juli 2023
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Fast and recorded delivery. Very happy with the two bags I bought. Just need to test them out in the rain!! Plenty of compartments to hold everything I need and love the urban bag for doing short walks too.

30 juni 2023
Beoordeeld met 4 van de 5 sterren

Navy Original bag review.

The quality of the bag is good but I find the shoulder strap slips too easily. I also struggle getting the shoulder padding in the correct place. The metal catches do not always secure fully when the main compartment is closed

6 juli 2023
Beoordeeld met 5 van de 5 sterren

First class service

First class service. Fast delivery using reliable delivery company.
The walking bag exactly as described. Well made with good quality materials. Recommend this product and Company.

24 juni 2023
Beoordeeld met 5 van de 5 sterren

Great bag!

Detailed information about the product, quick and simple payment and delivery and product arrived in great condition and as expected! Really great bag, comfortable to wear because as a dog Walker there’s alot to carry around and it can all be in or attached to the bag.

26 juni 2023
Beoordeeld met 5 van de 5 sterren

You'd be barking mad not to get one!

Quick, clear un-sales-biased answers to my questions.
Bag arrived quickly and was everything I had hoped for and more. A fantastic, comfortable to carry bag, tough, water proof which has all the room I need for everything I take - that's two water bottles, his treats, my treats, phone, half his dinner (only way to get him to eat enough) alarm, poop bags, spare collar nightlight, torch and there is still a little room left for when I want to take a sandwich! So light and easy to wear, the strap sits comfortably on the shoulder so no rubbing. Worth every penny. Maybe best of all, it will obviously last - even with our walks - scrambles and pushing through buses and brambles. Thank you Barking Bags people, great to have such quality and for such a reasonable price.

25 juni 2023
Beoordeeld met 3 van de 5 sterren

Disappointing performance

As an update, I am struggling to believe that I wrote a review based on fact and issues that I have had with your bags and your customer service team has provided a return response basically stating that Barking Bags rating is 4.8/5.0 and therefore the company is great and if I have a problem contact Customer Service. The most expensive of the bags I purchased was the black leather which I expected to last quite a while. The D-clips fell off within a few months and I didn't even use them. Then, the side bags did not prove sturdy enough to carry the items that Barking Bags advertises the bag should be used for (small toys, water bottle). If you don't wish to have an honest assessment of your bag, please don't send me the multiple requests for reviews that I always receive and please don't respond to my review with silly comments like "contact Customer Service". We are both aware that you don't do anything and will give me the response that the bag has been used.
Original review
I have had 3 of these bags in 3 years and am once again looking for another dog walking bag. I always end up going back to this bag because on the positive side, the size of the bag and its many pockets works well, at least when the bag is new. But the quality of the bag leaves a lot to be desired. My first bag was black leather. Within 6 months the D clips on the front fell off and the tabs that held them broke. In time, the pockets on the side wore out and were no longer useable. At Christmas time this year, I bought the original camo bag which has faded on my new yellow dog walking coat and the stain does not come out when washed. Also, the strap does stay at its chosen length, which is really irritating when handling two young dogs and managing leads, etc. really, disappointing.

14 juni 2023
Review zonder uitnodiging
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Antwoord van Barking Bags

Thanks for the feedback, we're sorry to hear that you've had this experience with us. We send out thousands of bags per month and maintain a 4.8/5 rating so generally the bags are of a high quality. Faults can occur in small numbers as with any product - as frustrating as it is for us as a small business. We pride ourselves on customer service so our care team are on hand if you wanted to get in touch further.

Beoordeeld met 5 van de 5 sterren

The customer service at Barking Bags is…

The customer service at Barking Bags is the best I have ever experienced. Lois was prompt and courteous in her reply to my query and sent further emails which served to both resolve the issue to my satisfaction and make me feel reassured that I was an important customer. The service I received went above and beyond and I’ll definitely be buying more products from the company and recommending them to friends. Thank you Lois - a credit to Barking Bags.

13 juni 2023
Review zonder uitnodiging
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Antwoord van Barking Bags

Thank you Anna for taking the time to leave us a review, I'll pass your kind words onto Lois and show the team. We're so pleased Lois was able to help and assist you and you're enjoying your Barking Bag! Hope you have many more happy walks using it!

Beoordeeld met 5 van de 5 sterren

Great company and service with very…

Great company and service with very useful things for dogs and their owners

28 mei 2023
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Antwoord van Barking Bags

Thank you Lucy for taking the time to review us, we're so pleased you're finding your bag useful and its coming in handy. Hope you have many more happy walks using it!

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