Bathroom Planet Reviews 

1.665
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very good service from ordering to delivery. Very helpful on phone & a great price. Would definitely use again & highly recommend.

Beoordeeld met 5 van de 5 sterren

Ordered 2 toilet seats online. Was a bit worried when I received 3 confirmation of orders, 2 from BP and one from Plumb4less. Investigation showed BP had been taken over last year. After no despatch... Toon meer

Beoordeeld met 5 van de 5 sterren

From the outset, we were treated with consideration and warmth. The tradespeople supplied through BP were highly professional, kept the working and access areas not only clean, but safe at all times... Toon meer

Beoordeeld met 1 van de 5 sterren

Why are you seeking reviews for this company when they are insolvent? Took money and went into liquidation shortly afterwards (must have known they were in trouble at the time), no notification u... Toon meer

Bedrijfsgegevens

  1. Sanitairwinkel
  2. ook in
  3. Badkamerinstallateur

Geschreven door het bedrijf

www.bathroomplanet.com is a leading online bathroom retailer. Our website is packed with discounted brands, offering quality products at a value-driven price. Since December 2022 BathroomPlanet.com is under new ownership.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(1.665)

14 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Paid £112 for a bathroom mirror and was…

Paid £112 for a bathroom mirror and was informed by phone it was in stock. Later received e-mail saying out of stock and restock would be 3-4 weeks. 3 weeks later I phoned and received e-mail saying they were in administration. Do not use this company. Con merchants.

26 juli 2022
Beoordeeld met 1 van de 5 sterren

Company in liquidation

Items were listed as in stock, but were actually out of stock. I agreed for them to be placed on back order then 10 days later the company went into provisional liquidation

6 september 2022
Beoordeeld met 1 van de 5 sterren

You have got to be kidding!

Order placed as items showed as available. Email a few days later saying not in stock, did I want to wait or to cancel and get refund. Requested cancellation and refund. Cancellation request confirmed but no refund. After chasing, have reverted to my bank requesting a chargeback although have since found out company now in liquidation so who knows if I’ll ever see my money back.
And to top it off I’m asked for a review!

5 september 2022
Beoordeeld met 1 van de 5 sterren

You stole my money

You stole my money. I purchased a wash basin and paid the money. After two days, you sent an email to me and you said that the product I purchased is out of stock and I have two options, waiting for more days or cancel the order. I chose cancel my order. You said that I will get my refund after three days.
After three days, I didn’t get my refund and you sent an email that your company is under liquidation. Until this moment, I didn’t get my refund. Your company is scam and you are thieves. A big shame on you. You are burglars.

5 september 2022
Beoordeeld met 1 van de 5 sterren

Took my money, never received goods

You took my money then told me items I’d ordered were out of stock then never refunded me despite my following up for 3 weeks, then went into administration. How you can take customer money when you know you don’t have the stock and know you’re heading into administration is morally repugnant.

22 juli 2022
Beoordeeld met 1 van de 5 sterren

Company gone into Administration

Buying the product was fine, however, I needed to return it and get a refund- it took them 14 days to process the refund and then on the 12th day the company went into administration. No-one is answering the phone and automatic replies for email are coming back, so I am out of pocket and have no product.

22 augustus 2022
Beoordeeld met 1 van de 5 sterren

Outstanding refund obtained/Action Fraud

Outstanding monies refunded through credit card charge back. The bank were very good.
I have submited a referal to Action Fraud in relation to Bathroom Planet as I suspect this was a fraudulent company.
The referal to Action Fraud is done on line and very easy, the more customers who have feel they have been defrauded by the company submit a referal to Action Fraud the more chance of an investigation being started

30 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Company has ceased trading

After ordering, the company contacted us to say our goods were not in stock and would take 4 weeks. We agreed to wait. In the meantime the company went into liquidation and we have not had any contact or received our money back. We have had to re-order elsewhere at even more cost.

29 augustus 2022
Beoordeeld met 1 van de 5 sterren

Never buy from this company they fake

Never buy from this company they fake. They told they deliver my bathroom units in 2 weeks in July took my money never heard from them. We are in end August have emailed numerous times and called them they don't answer.

29 augustus 2022

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