Batmaid Luxembourg Reviews 

258
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is a great for finding home cleaning great job but iam biginner but i am poor you help me bro 🙂‍↕️

Beoordeeld met 5 van de 5 sterren

Bonsoir j’aimerais partager avec vous notre expérience avec madame Sandra Santos, elle a été super efficace, précise et attentionné dans son travail . Nous avons vue une grosse différence entre elle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Horrible service, it is always hit or miss to get a good cleaning person. Many times I had to clean up after the cleaning. When you finally get a good cleaner, they don't last long as they find ot... Toon meer

Beoordeeld met 5 van de 5 sterren

our designated cleaner - Solange is kind and thorough in her cleaning. She takes care with our things and does an amazing job. She also brings a lovely personality to her tasks. Often she will even an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gevelreinigingsdienst
  2. ook in
  3. Conciërgediensten
  4. Schoonmakers

Geschreven door het bedrijf

Book your cleaning on Batmaid, your on-demand home cleaning platform. Benefit from declared and insured cleaning agent now on www.batmaid.lu. #batmaid #ethicalcleaning #fightblackmarket


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

258 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(258)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Laura,

Thank you for your positive review, we're glad that you benefit from a great service and are satisfied with it!

Our agents work really hard and it is the greatest pleasure to see that their hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely day!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

Service professionnel

14 augustus 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Cher Jean-François,

Merci infiniment pour ce commentaire positif ! Nous sommes ravis que le service de votre Batmaid ait entièrement répondu à vos attentes.

Notre équipe reste à votre entière disposition pour toute question et vous souhaite une excellente journée.

Meilleures salutations,
Marie pour Batmaid

Beoordeeld met 5 van de 5 sterren

Très bon travail

Très bon travail, avec une attention au détail et agent souriante

3 augustus 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Cher Pol,

Merci beaucoup pour votre commentaire. Rien ne nous fait plus plaisir que d'entendre des commentaires positifs sur nos Batmaids.

Nous espérons vous revoir bientôt !

Avec mes meilleures salutations,
Marie pour Batmaid

Beoordeeld met 5 van de 5 sterren

Alles super!!

27 juli 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Sehr geehrte Frau Simone,

Wir sind sehr dankbar, dass Sie sich die Zeit genommen haben, uns eine 5-Sterne-Bewertung zu hinterlassen.

Für eventuelle Fragen oder Wünsche stehen wir Ihnen jederzeit gerne zur Verfügung.

Mit freundlichen Grüßen,
Marie von Batmaid

Beoordeeld met 5 van de 5 sterren

Batmaid offer a great service

Batmaid offer a great service! All of their Batmaids are well-trained and polite. You walkways get a replacement when your Batmaid is absent. They also have a great customer service and you can always contact them.

15 juli 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Anne-Marie,

Thank you for taking the time to share your experience with us. We strive for constant improvements and train our agents in order to guarantee the best experience with all the Batmaids.

We are thrilled to learn that our services meet your expectations !

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely afternoon!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

She was on time and she cleaned…

She was on time and she cleaned everything really well. Only thing: I indicated that we have pets and she's afraid of cats (and we have 2 of them). I hope she still continues to come.

4 juli 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Philippe,

Thank you for your positive review, we're glad that you benefit from a great service and are satisfied with it!

Our agents work really hard and it is the greatest pleasure to see that their hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely day!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Aurela,

Thank you for taking your time to share your experience with us.

Our agents work really hard and it is the greatest pleasure to see that their hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely day!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

Highly recommended!!

She is always on time, very friendly and super efficient. My house is spot less clean every time! My kids like her a lot too!!

25 mei 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Sarah,

Thank you for your positive review, we're glad that you benefit from a great service and are satisfied with it!

Our agents work really hard and it is the greatest pleasure to see that their hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely day!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 4 van de 5 sterren

Overall really good job for cleaning at…

Overall really good job for cleaning at the end of tenancy. The apartment was really clean even in difficult spots, some parts that I had pointed out were missed.

24 mei 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Makis,

Thank you for sharing your experience with us.

Do not hesitate to contact our customer service if there are still points for improvement!

As well, should you be interested in regular cleanings, please do contact our customer support for a special offer.

We remain at your entire disposal and wish you a lovely day.

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

Denise is the best

Denise is the best. Thank you for doing a thorough job and timely!

20 mei 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Amanda,

Thank you for your positive review, we're glad that you benefit from a great service and are satisfied with it!

Our agents work really hard and it is the greatest pleasure to see that their hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely day!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Hayley,

Thank you for taking your time to share your experience with us.

Our agents work really hard and it is the greatest pleasure to see that their hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely day!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

Personne ponctuelle

Personne ponctuelle, très gentille et efficace ..
j étais très satisfaite

27 april 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Chère Fanny,

Merci infiniment pour ce commentaire positif ! Nous sommes ravis que le service de votre Batmaid ait entièrement répondu à vos attentes.

Notre équipe reste à votre entière disposition pour toute question et vous souhaite une excellente journée.

Meilleures salutations,
Marie pour Batmaid

Beoordeeld met 5 van de 5 sterren

I love batmaid

I love batmaid. Super easy to book, change, cancel. I like they send a proxy if the regular barmaid can’t make it or is on vacation.

27 april 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Paola,

Thank you for recommending our services! We're thrilled to learn that our services meet your expectations!

Our Customer Support team remains at your entire disposal should you have any questions and wishes you a lovely afternoon!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

Good job!

All fine and very satisfied, we can just recommend the person who completed a lot during the requested 5 hours.

26 april 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Christophe,

Thank you for your positive review, we're glad that you benefit from a great service and are satisfied with it!
Our agents work really hard and it is the greatest pleasure to see that their hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely day!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

Great service, great customer service

Our Batmaid , Grazielle is amazing. She is such a lovely person but not just that. She is extremely thorough and efficient. She pays attention to details and ALWAYS doing a great job.

15 april 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Noemi,

Thank you for taking your time to share your experience with us. We strive for constant improvements and constantly train our agents in order to guarantee the best experience with all the Batmaids.

Grazielle works really hard and it is the greatest pleasure to see that her hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any questions and wishes you a lovely afternoon!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

28/03

Batmaid très sympatique et efficace

28 maart 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Chère Nina,

Merci beaucoup pour votre commentaire. Rien ne nous fait plus plaisir que d'entendre des commentaires positifs sur nos Batmaids.

Nous espérons vous revoir bientôt !

Avec mes meilleures salutations,
Marie pour Batmaid

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service, very efficient in booking and coordinating the cleaning. The cleaners provided were all very good. Good overall experience would recommend.

30 maart 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Luke,

Thank you for taking your time to share your experience with us. We strive for constant improvements and constantly train our agents in order to guarantee the best experience with all the Batmaids.

Our Customer Support team remains at your entire disposal should you have any questions and wishes you a lovely afternoon!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service! Both my regular Batmaid and replacement Batmaid are excellent and the team is very easy to communicate with and make arrangements.

30 maart 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Jeanne,

Thank you for taking the time to share your experience with us. We strive for constant improvements and always train our agents in order to guarantee the best experience with all our Batmaids.

Our agents work really hard and it is the greatest pleasure to see that their hard work is recognized.

Our Customer Support team remains at your entire disposal should you have any question and wishes you a lovely day!

Sincerely yours,
Marie for Batmaid

Beoordeeld met 5 van de 5 sterren

Quick and good

23 maart 2022
Logo Batmaid Luxembourg

Antwoord van Batmaid Luxembourg

Dear Koen,

Thank you for recommending our services! We're thrilled to learn that our services meet your expectations!

Best wishes,
Marie for Batmaid

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