Actually I had a rough start with my order. However, after numerous emails everything was worked out. Battlefitgear was very diligent in responding. They were very courteous and understanding. I h... Toon meer
Bedrijf heeft geantwoord
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Ordered a rashguard early January 2024, still nothing. Update - 6-March 2024, still nothing. I am not ordering rashguard online ever again. I acknowledge I lost my money on that one and probabl... Toon meer
Bedrijf heeft geantwoord
Took over a month to receive my order, reached out twice and only got one response. Then my order arrived, incorrect in the wrong size. They say they would refund me all but shipping cost, and the... Toon meer
Bedrijf heeft geantwoord
Horrible ordered back on March 4th with express shipping and still haven't received my package. Its been sitting in Springfeild NY for 11 days. I have called multiple times, texted, and emailed no re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to BattleFitGear, the premier online destination for high-quality sport apparel. Our speciality? Outstanding Brazilian Jiu-Jitsu (BJJ) and Mixed Martial Arts (MMA) rash guards, designed with the perfect blend of style, durability, and comfort.
Contactgegevens
315 E 5th St Ste 202, Waterloo, IA, 50703, Waterloo, Verenigde Staten
- (319) 855-1326
- support@battlefitgear.com
- battlefitgear.com
3,5
Gemiddeld
82 reviews
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Ordered a rashguard early January 2024
Ordered a rashguard early January 2024, still nothing.
Update - 6-March 2024, still nothing. I am not ordering rashguard online ever again. I acknowledge I lost my money on that one and probably will not see the product.
Update - 7 March 2024 - I received the rashguard today. My review still stands as the shipping times are disproportionate. It's essential to be fair with the client and inform them that shipping can take about three months.
I updated to 3 stars because the product is good and fits well, but delivery times are horrible.
15 februari 2024
Review zonder uitnodiging
Antwoord van Battlefitgear
We sincerely apologize for the less-than-optimal experience you had with our shipping service.
We've been in touch with our shipping partner, and they've informed us that an unexpected increase in orders has led to some delays. Rest assured, we're actively addressing this issue and making every effort to enhance our services. Please check your email for the tracking number within the next few days
Your patience and understanding are greatly appreciated. Thank you for your understanding.
I bought some shorts and spats
I bought some shorts and spats. however I miss judged the size on spats and i got accidently order addition shorts. well I asked for exchange for 2 spats they wanted me to measure the items. why do I need to measure the items if im returning it back to get exchange. they said they need measurements to check with factory. no just get the size I'm needing exchange it how hard is that. so I ask for refund twice they have yet to respond back. horrible customer service. and horrible business.
28 januari 2024
Review zonder uitnodiging
Antwoord van Battlefitgear
We greatly appreciate and are thankful for your comprehensive reviews !!!
We will remake your order, please check your email. We sincerely hope you will take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us.
Thank you sincerely
Incorrect sizes were sent, replacement sent but still didn't fit
Update March 22 2024. I give them "A" for effort but the sizes are off. bascially the orgiinal order wasn't to the measurements shown on the site at the time. Battlefit kindly offered to remake two items of my choice. I ordered an XS rash guard and it fits like an L. The spats fit. So all in all I have 3 rash guards that I can't use and one spats.
Very disappointed with my first order. I ordered two different sizes of women's rash guard, one for me and one for a smaller friend. I used their size chart to compare with rash guards that fit to make sure I ordered the correct sizes. What they sent did not match their size charts. The "S" rashguard had the measurements for an "L" and the "XS" rashguard had the measurements of an "S." As a result they are of no use for BJJ because they are way too baggy.
The designs are cute and it didn't take that long to receive. They just aren't the size that I ordered.
23 december 2023
Review zonder uitnodiging
Antwoord van Battlefitgear
Update:
We have sent the tracking number of the remade order to your email. Please check it.
Could you please take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us. Thank you sincerely.
Thank you and have a great day!
----------
We're really sorry you had a frustrating experience, and we truly appreciate your feedback.
Our support team will contact you shortly.
Thank you and have a great day!
Nice quality clothes for an MMA fighter
Quality of the items are nice and there are lots of exciting graphic options. Shipping took longer than I anticipated but will plan better next time because I plan to order again from this business.
19 december 2023
Antwoord van Battlefitgear
Thank you for your thoughtful review of our company.
We are committed to enhancing our product development initiatives to provide our customers with even higher-quality products.
A special 20% discount code will be sent to your email
We sincerely hope that you will consider recommending us to others.
Took over a month and missed Christmas
8 december 2023
Antwoord van Battlefitgear
We're really sorry you had a frustrating experience, and we truly appreciate your feedback.
Our customer service department will get in touch with you via email. Please check your email
Could you please take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us. Thank you sincerely.
Thank you and have a great day!
Great quality
I am happy with the products but the shipping took entirely too long and it missed Christmas and New Years so now I have to wait until next year to wear them. The website estimated 2 wk but it took almost 4wk🥹
8 december 2023
Antwoord van Battlefitgear
Thank you for your thoughtful review of our company. We are committed to enhancing our product development initiatives to provide our customers with even higher-quality products. We sincerely hope that you will consider recommending us to others.
Besides that, we're really sorry you had a frustrating experience about delivery time. Our customer service department will get in touch with you via email. Please check your email
Thank you and have a great day!
Accidently ordered wrong size
Accidently ordered wrong size, they would not exchange it. Didn't want money back, just an exchange! Out my money with a shirt I can't use! Be very careful when you order.
5 december 2023
Antwoord van Battlefitgear
We're really sorry you had a frustrating experience, and we truly appreciate your feedback.
We can only change the size within 24 hours from the time of payment as all items are custom-made and only made after the customer places the order. And we haven't received any size change requests from you. In addition, our customer service department has contacted and offered to send you a 20% discount code for reordering your order
Thank you and have a great day!
[Update]
We are in the process of submitting a replacement order for you, please check your email. We sincerely hope you will take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us.
Thank you sincerely
Sizes run small
I’m normally a medium but decided to do a large and it was still too small. Also took way to long to arrive.
5 december 2023
Antwoord van Battlefitgear
We're really sorry you had a frustrating experience, and we truly appreciate your feedback.
Could you please send us an image of the product you received and its QR code to our support email: support@battlefitgear.com
Thank you and have a great day!
Grinch Leggings never received 4 weeks in
I ordered a pair of Grinch leggings in November, and as of Dec 31, still haven't received them. If the quality of the leggings are like their shipping then I do NOT recommend purchasing from this company.
3 december 2023
Antwoord van Battlefitgear
The tracking stated that the order was delivered on December 30. Could you please take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us. Thank you sincerely.
It’s been a month and I still haven’t…
It’s been a month and I still haven’t received my order.
30 november 2023
Antwoord van Battlefitgear
We sincerely apologize for the inconvenience you've experienced.
Please be aware that your order is currently in transit. During busy periods like this, our courier provider's tracking information may experience delays. Rest assured, we are actively working to prompt the carrier to provide updated tracking information and expedite the delivery of your order. We are committed to resolving this matter promptly.
We kindly request your patience during this time, and we recommend checking the tracking status again in a few days for the most up-to-date information.
Thank you for choosing our service, and we appreciate your understanding in this matter.
[update]
We have double-checked your order and noticed that you have already received the item. Could you please take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us. Thank you sincerely.
I never got my order and it has been a…
I never got my order and it has been a month and a half. It was for a Christmas group photo and now we can’t do it because the order isn’t here on time. I probably won’t order from here again.
17 november 2023
Antwoord van Battlefitgear
We are very sorry that your order took so long to reach you. Due to the increased volume of orders towards the end of the year, the shipping company became overwhelmed.
We have double-checked your order and noticed that you have already received the item. Could you please take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us. Thank you sincerely.
Antwoord van Battlefitgear
Thank you for your thoughtful review of our company. We are committed to enhancing our product development initiatives to provide our customers with even higher-quality products. We sincerely hope that you will consider recommending us to others.
You guys are asking how is your product…
You guys are asking how is your product when I have not even received it yet. ☹️
Ordered a rashguard back in early November ; it’s December 15 and still no delivery. Tried to check the tracking number - but it is all in Chinese 😕
17 november 2023
Antwoord van Battlefitgear
We are urging the carrier to update the track and deliver this order. In peak seasons like this, the information provided by our courier provider is a bit slower and we are trying to keep you updated
Have not received it
Ordered it a month ago and still have not received it. It is a Christmas rash guard that I won’t even get to wear this year.
17 november 2023
Antwoord van Battlefitgear
We are urging the carrier to update the track and deliver this order. In peak seasons like this, the information provided by our courier provider is a bit slower and we are trying to keep you updated
Takes too long to ship also unable to…
Takes too long to ship also unable to understand tracking since its in Chinese
17 november 2023
Antwoord van Battlefitgear
We are urging the carrier to update the tracking language and deliver this order. In peak seasons like this, the information provided by our courier provider is a bit slower and we are trying to keep you updated.
I NEVER received my 4 rashguards!
My items arrived today, they are exactly what I ordered- thank you
23 oktober 2023
Antwoord van Battlefitgear
We deeply apologize for the issue you've encountered. According to the tracking number, we have examined your order's tracking information, and it is expected that your delivery will reach you Today.
We sincerely appreciate your understanding, and we would like to express our heartfelt gratitude.
My future son in law loved it
My future son in law loved it. Couldn't wait to wear it. Thank you so much. My daughter was mad lol she didn't get one. Will be ordering again in the future.
2 november 2023
Antwoord van Battlefitgear
Thank you for your thoughtful review of our company. We are committed to enhancing our product development initiatives to provide our customers with even higher-quality products. We sincerely hope that you will consider recommending us to others.
Awesome rash guard was great got a one…
Awesome rash guard was great got a one size smaller since they run big thank you worked out great!!!
8 november 2023
Antwoord van Battlefitgear
Thank you for your kind review of us. We will strive to improve our product development efforts to deliver even higher-quality products to our customers. We hope you will recommend us to others.
So far so good.
Shipping was very lengthy as the garment are shipped from China. However Rashgaurds seem to be of good quality and worth the wait.
31 oktober 2023
Antwoord van Battlefitgear
We have double-checked your order and noticed that you have already received the item. Could you please take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us. Thank you sincerely.
- Update -
Thank you for your thoughtful review of our products. We are committed to enhancing our product development initiatives to provide our customers with even higher-quality products. We sincerely hope that you will consider recommending us to others.
Antwoord van Battlefitgear
We have double-checked your order and noticed that you have already received the item. Could you please take a moment to reconsider your rating and provide us with your updated feedback on our product. Your sincere opinion is highly valuable to us. Thank you sincerely.
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