Bay Tech Reviews 144

Matt is very capable technically and also has the rare ability to explain technical issues in plain English. Flexible and willing to go the extra mile. I cannot recommend him enough

Matt at Bay Tech is brilliant. Not only highly skilled and knowledgeable, but also very patient with my utter lack of technical knowhow. The repairs I needed were complex, and he let me know what was happening every step of the way, and in terms I could understand. I would not hesitate to use Bay Tech again and will recommend Matt to my friends.

Excellent service a pleasure to deal with. Laptop sorted very quickly.

Matt provided me with a new replacement iPad, his service is great, I was kept up to date with things by either text or phone call, would definitely recommend

Excellent friendly service from Matt at Bay Tech. Would definitely recommend.

If you have any Tech issues then Matt is your man, you can’t go wrong,Good prompt service, don’t hesitate to give him a call. 😁

Been using my own laptop for a long time because I was very apprehensive of changing. I've gone ahead and bought one through Matthew who made the process easy and non stressful. I would recommend him to anybody!

I cannot recommend Bay Tech enough. From the first phonecall to then arriving at my house within the hour was amazing. Then 30 minutes to fix the problem at an incredibly reasonable cost. Amazing service and I would not hesitate to use again or recommend to anyone needing help with a computer.

Data transferred from old lap top to new one. Together with programmes I use.
Picked up a delivered back at times agreed! Service great - punctual and accurate!

Matt was timely in his support and went above and beyond in helping us sort out our computer problems.

Great service, as always and Matthew at Bay Tech can be trusted to work with you to get the results you need. Would highly recommend.

I recently commissioned Matt from Bay Tech to provide a laptop and Microsoft licence, setup all software and transfer all data for a local parish council where I am clerk. The old laptop was still on Windows 10 and running very slowly so this was quite a worry. Matt set up the new laptop remotely, including our payroll software, and was extremely helpful on the phone and not too technical when explaining what was needed. I would highly recommend Bay Tech who definitely offer a 5-star service.

This is the second time ( the last was 5 years ago) that I need to sing the praises of Bay- Tec.
I had what looked to me like an insoluble problem with signing on to Google and getting into my new Chromebook. Plus also transferring my data from my old Chromebook to the new. ( which the shop I bought it from couldn't manage because they couldn't overcome the signing -in problem. Their "answer" was to create another Google account for me!)
That didn't work. A complete nightmare.
Matt took up the challenge the next day and sorted it out for me.
I was so stressed so it has been a great relief to me for it to be fixed so well and so promptly.
Thank you Matt!

Polite, prompt and efficient repair of my lap top.
Would recommend.

Matthew came to sort out problems with my laptop about receiving emails. He sorted it out and was patient and helpful. Very easy to talk to and informative. I would be very happy to contact him in the future if I had any other issues.

Matt's response to the panic induced by getting multiple notifications of a virus was fast, calm, and patient. He explained clearly what was happening and provided a solution that I understand and trust. Very highly recommended

My venerable laptop is still going strong and I am convinced as each year passes that its reliable performance is the result of the annual servicing by Bay Tech. Matt gets rid of the sort of clutter that eventually degrades computer performance and performs various tweaks. I am really glad I entrusted the care of my laptop to him and even though I have moved away from Lancaster, he does the servicing remotely so that is not an obstacle. Actually, the remote work is even more convenient.

Matt, as ever, has provided excellent advice and support for our IT needs. He sourced new machines for us, had the required software installed, data transferred from our old machines and arranged for the new kit to be delivered, very promptly, to several locations in the country. He also makes sure you are happy with new kit and I know from experience, he is always happy to provide help if there is a snag.

Matt is extremely efficient and professional guy. He helped me solve an issue with my laptop in quick time as I needed to return back to Spain. I can’t thank him enough.
Gwen

Bay Tech is a company I can highly recommend. I was in need of help changing an old computer to something more up to date. I contacted Matthew and he could not have been more helpful. I am by no means young and non tech minded. I got first class help and everything was sorted without fuss or delay. Many thanks Bay Tech.